Longeneckers True Value

Until recently when I wanted to buy from a local hardware store I went with one that was a little closer to me. Unfortunately the True Value close to me has been bought out and is not the store it once was, so when I needed to get a replacement oven for my kids I went looking here. I can tell you I'm glad that I did. They got the oven in earlier than they said that they could and the installers fixed an issue that the folks who put in the last oven did fix and just lazily worked around.

A few days after that my fathers dryer started squeaking so we called and had a service person come out. He was prompt (he actually arrived before he was scheduled and we weren't back yet) and he fixed the dryer in 15 minutes or less. He was nice, polite, and got the job done quickly, just like the guys who installed the oven. If you're looking for solid service, honesty and decent prices I strongly suggest that you look here.

The customer service is unmatched. It's great having a local hardware store with such a large variety for it's size. And if they don't have what you need they'll tell you where you can get it nearby.

Plant shop has everything including ready made arrangements, hanging baskets, terrariums, venus fly traps and much more. See photos please. Hardware store has much more that tools and paint, sold by local folk, not corporate America. Highly recommend a visit here.

Great service, cute gardening area and children’s gift shop. The variety of kids stickers keeps us coming back for all our craft and school project needs along with the basics of a great local hardware store.

I was satisfied by the service I received from the staff. I needed an outdoor paint & the gentlemen @ the paint counter assisted me matching the color & happily answered my questions.

I have bringing our lawnmowers here for 15 years ( maintenance and blade sharpening)
Today I brought in my chainsaw ( chain came off bar) to the Service desk. Was immediately greeted by polite, competent employee. They went right to work- opened up the saw, cleaned out the debris, relooped the chain.

I asked what I owed, they said “ you’re good”. Zero.
Done in under 4 minutes.

In this day and age, the above is so RARE. I heartily recommend Longneckers True Value hardware- old time face to face customer service in a world that’s forgotten what ”Customer Service” even means.

I purchased all new appliances for my new home.They were truly amazing to work with from sales to service to installation! Best prices in the area. Their installation guys were very knowledgeable, prompt, respectful and even cleaned up after themselves! Special thank you to Jose' for taking the time to make sure everything was done right. I just can't say enough. Thank you so much!

Needed an appliance ,Zach was so polite and helpful. They had the one I wanted in warehouse and it arrived 2 days later and was in stalled 2 days after that. The installer(Steve) was no polite and pleasant, something hard to come by these days! He gave me tips as well on things I had no idea about when using and buying dishwasher detergent. I would highly recommend them over other places that we have bought from in the past. Bigger appliance businesses are not necessarily better.

Rented a concrete grinder. Staff was very helpful. Explained how to operate the machine. Even loaded and unloaded machine. Helps to have a rental place for things you don't use everyday.

Went to buy my hunting license and everything went very good! The person had very good knowledge in selling me the hunting license and excellent service.

I like this store especially the garden area. Stephanie is so great. She helped me save a cactus that I had for years! She takes such wonderful care of the plants and merchandise in that department. Plants are so healthy! I also like the homemade items! I don't know any other hardware store where they sell homemade items! What I like the most is the customer service if you need help with something there's someone there to help!

Huge variety great store friendly Staff.
They know how to help with your do it yourself project needs.

Great repair service on my clothes dryer. Technician named Chris was timely, professional and thorough on both visits. He made sure that all related parts were functional and made thorough investigation before finishing the job and determined the repair plan. Communicated well and gave me important information about care and maintenance of the appliance. Thank you Chris.

A very good place to work! Everyone is very kind and caring!

They have a large variety of all things from appliances to flowers to a household thermometer. Very friendly and kind staff. They ask you if you need help without you having to search for them.

I recently bought a plant from their greenhouse/garden section. The lady over there was so extremely helpful! She went through the entire greenhouse and gave me recommendations for plants for my house conditions. She also gave me a lot of education on my plant and it's lighting/watering needs. I left feeling so prepared and equipped. Highly recommend!

I stopped in for 1 item. I decided to look around for a bit and Wow! I found that there is much more there than I had remembered. I came out with much more than one item. Thank you Longeneckers! Shop Local!

You can find just about anything you would need here. And the customer service is really nice. I needed to replace our shower head. Not only did someone help me find the necessary supplies; he gave me step by step instructions on how to do the job.

Stephanie from the garden section is AMAZING. She is unbelievably sweet and cheerful and incredibly helpful when it comes to any questions I have about plants. I have purchased over 40+ plants from Stephanie and plan on making this store my sole place for garden purchases just because of how awesome she is. I leave the store with a smile everytime! You can't find help like this from Lowe's or home depot

WOW! Purchased a GE microwave from Home Depot. When they came to install they said new over-stove MW was 1/8 inch larger than old MW and with the ceramic tile underneath, they could not install the new MW. We cancelled order. We stopped by Longenecker's Hardware. After telling Jeff the tile problem with Home Depot, he said no problem at Longenecker's. Steve came out with new MW and guess what?!!. The new MW fit into the same opening without touching the ceramic tile below. I AM IMPRESSED! DH was impressed. Steve was knowledgeable, professional, efficient, and protected and cleaned up everything. A big plus: The microwave, same model, was less expensive at Longenecker's than at Home Depot! Longenecker's has my loyalty when I need a new appliance in the future. (I already have my name on a waitlist for a new double-oven stove that is out of stock everywhere at this time.)