Land Air Express of New England

Sometimes thier billing System makes mistakes.

No I don't want to leave one I'm trying to apply

Consistently poor communication and service. They dropped my most recent delivery of over 2000 pounds in the middle of my road without notice instead of coming down the driveway. So dangerous! Manager did not even apologize. Last delivery took a month to get to me once they had it in Williston. This is the first time in my life I have ever written a bad review for anything, but feel that people should be warned. Use a different company!

I have not been overly happy with the response I have had for damaged shipments. The last shipment I sent was heavily damaged and I was essentially blown off with a "file a claim" where they pay $1 lb for a product that is worth much more. My customer says it is "worse than ususal" which indicates this is not an isolated occurrance. There was no explanation what happened or much concern. There was no assurance that there might be some quality control to improve the situation, just an not too sincere "sorry about that, file a claim".

They delivered somone elses order to us and who knows where our items are.

Horrible drivers never delivered my furniture. Drivers are rude and careless!