United States Postal Service

This is easily the best USPS staff I have ever encountered and I have lived in several places in Vermont as well as California. They truly went above and beyond for me both today and yesterday. They are friendly, understanding, and really do care when your package was meant to arrive and hasn’t. Today someone delivered my package to me in their personal vehicle an hour after close because I had called about it several times very concerned. In a world where people increasingly care less and less about strangers, it’s so refreshing to know that these kind and attentive people work for my post office. I cannot thank them enough.

The people work hard here and are always pleasant — it’s a small busy post office.

This is my favourite local post office. They have ample parking and a good stock of packing materials as well as a nice selection of cards. I have never had to wait longer than 15 minutes even at busy times because they are well staffed.

Kathy is the best! She is very kind and helpful ☺ I wish everyone is like her!

Always helpful, fast and courteous. I come here on a regular basis.

Escellent service
Steve was very professional

Friendly counter staff

The actual post office itself is staffed by helpful people doing their best, friendly and efficient, as much as they can under the circumstances. The main problem here, and it is a massive one, seems to be in the local sorting office, separate from the actual post office. Supposedly staffing issues. But these result in packages taking 2-3 weeks to get delivered, if at all - most end up having to be picked up at the post office in the end, if the consumer has themselves tried to trace and track their package and if by chance the place where they bought their goods have sent a notice that the package is ready to be picked up (the post office itself doesn't seem to send any such notices). Its truly a horrible situation and no longer makes purchasing absolutely anything larger than a letter online (Amazon or anywhere) unless you don't mind waiting weeks for it and spending a lot of time tracking it down and driving to pick it up yourself.

I’ve lived at the same address for 20 years...and have to call with issues consistently because they deliver my packages to the wrong address~Frustrated! The post master is rude and entitled!

Wicked disappointed today. I’ve been waiting on a package all morning that was expedited to me for my birthday, which is tomorrow, and at 1:17pm, as I was standing in the kitchen, looking down the open, unobstructed driveway, I got an alert saying “No access to delivery location.” Of course it is a Saturday, so the office is closed and I won’t be able to pick it up from them until Monday, when I am working. The holidays are over… I figured I would get this important package when it was estimated via your tracking. It feels most likely the person delivery did not want to drive/walk up the driveway in the rain:(

I’ve had numerous issues with USPS since moving to Williston 3 years ago. Our mail being placed in the wrong box, the wrong key in our box to be able to get our packages, even packages getting shoved in the cubby hole to the point where I can’t even get it out. Like come on. Do better.

If you are not capable of opening the door on time then you should not post those hours. Perhaps you could say you open at 9 ish instead of saying that you open at 9. It just confuses and frustrates. It seems like it should be simple.