Autumn Gold

The customer service here was phenomenal! I stopped in today to have an extra link added to my watch band. The gentleman was very knowledgeable as well as patient while carrying my requests. They cleaned my engagement ring and did a much more thorough job than Zales where I bought the ring. I also purchased a ring, and the gentleman who helped me was a pleasure to work with. He was able to order it and have it to me- God willing- before I leave town. He gave me great advice on self cleaning my ring and provided me with a cleaning kit. This is a charming jewelry store with wonderful employees! I will remember this place when I’m looking for jewelry in the future.

I had an engagement ring custom made with a diamond that I had owned. I worked directly with David on a CAD-based program to really put together the picture-perfect setting for the center stone. From start to finish, he and the rest of the staff were amazing to work with. When it comes to making an engagement ring, you want everything to be absolutely perfect. The designing required a lot of back and forth via email over a few months. I was extremely appreciative of David's patience throughout the process, and the finalized ring really came together in a piece of art that we were both proud of (especially my now fiance). In a world where the internet shopping appears to be taking things over, one thing that people often forget about is human interaction. The interaction I had with David and the rest of the staff throughout my ring purchase was fantastic; I couldn't of hoped for any better of a scenario for my purchase. I would HIGHLY recommend anyone shopping for any kind of jewelry to stop here and give these people your business, you will not regret it.

It was great doing business with the owner. They have very knowledgeable staff and is fun to browse and buy. They buy pieces, do repair and work on watches, and if you are looking for a custom piece, they will help you create your one of a kind piece.

Have been to many jewelry stores in Burlington and the world. Autumn gold provides superior service in all facets of their business and I absolutely recommend them for anything jewelry, watch, and gem related!