Dr Jay Gould

Dr. Gould has taken care of 3 of my dogs. Not only is he So knowledgeable, he truly cares about the animals and is thorough and kind.

I brought my bird there for a nail trimming because this is the only office around with an avian vet. Big mistake. I arrived 30min early because I knew that as a new patient, I would need to fill out some paperwork. The people at the desk were wonderful. I ended up waiting past my appointment time, but that isn't what bothered me. Dr. Gould seemed very condescending and dismissive. I told him that my bird was there just for the trimming and he continued to ask questions as if I brought the bird in with an illness, only afterwards inquiring "If she isn't sick, what brings you here?" He then picked apart everything I was doing with the bird from claiming the diet her breeder recommended for me (pellet-seed mix with fresh fruits and veggies) was total junk and that having her out of the cage for 7hrs a day wasn't long enough. I work and that bird is out of the cage from 6am when I wake up until 8am when I leave and right when I get home, she's out again until bed at 9:30pm. He was condescending and treated me like I was a child, choosing instead to talk to his assistant rather than consult me. He clipped her nails and left, but I was charged for a full office visit. Probably never going here again if I have to see him.