Anne Scharp - GEICO Insurance Agent

I was working with Chris Walus on our landlord insurance policy. He is very knowledgeable, good listener, highly professional, sharp and honest. Definitely will call back to agency next time i need any kind of insurance. Highly recommend.

Had the pleasure of speaking with Shaunice. Her customer service is astounding! Her level of professionalism & expertise exceeded my expectations. She went above and beyond to assist me and answering every question I had! Her exceptional customer service skills truly made a positive impact on my overall experience!! She’s a true GEM!

Jane Ruby was very helpful with providing us information on the current insurance market. We wanted to switch out rental insurance with GEICO because we feel like we’re paying too much. Jane spent over 30 minutes going through everything and at the end it came out to be higher than what we’re paying right now. She told us that keep our insurance for now due to the market. And then check back after a year or 2 when the market is better to see if we can get a better quote. Highly recommend!

Crystal McDermott was very helpful through the entire completion of quote and payment. After some confusion with an online quote, she clarified everything, gave detailed explanation, and made the whole process very efficient. I got my ID cards same day and she helped me to save even more money by offering additional discounts. Thank you for your help! I highly suggest anyone to call and speak with Crystal, she was the best!

When i walk in to the Geico Shaunice Johnson She greeted me with a warm welcome and a smile. She answered all my questions. Keep up the good work.

Crystal was amazing! I had to ask her to call me back twice. She stayed steady, listened to my concerned and helped me get renters insurance quickly easy and no hassle. Crystal Rocks!

Dealing with insurance is one of my least favorite things to do but Crystal handled all my questions and concerns with a practiced hand. She made me feel like my concerns were valid, all the while giving me information to help me make a decision. 10/10 would recommend again.

Shaunice Johnson is phenomenal!! she was so patient , knowledgeable & over all just very friendly. She made my experience worth it. Great Customer service with valuable information.

Talked with Crystal about getting my mother renters insurance and she was very patient and helpful. I felt very comfortable talking to her. She got my mother all setup to let me know everything was in place. Very professional I was very thankful.

Dave from the Kirkwood Highway office was very helpful throughout the entire process of securing my new auto insurance policy. He was thorough and explained all the details of the policy. He answered all of my questions too. Anne M. Wilmington, De

Hello, I had the pleasure of speaking to Mrs. Shaunice , she was able to answer my questions and make me feel confident that she was very knowledgeable in her answers. I appreciate her patience and willingness to provide the answers I needed in a timely fashion. I definitely appreciate customer service the old fashioned way. Thank you.

I absolutely loved working with Shaunice! She was so attentive and knowledgeable and overall very sweet. She completely made my day! Thank you so much.

Shauniece was a pleasure to work with, she’s very knowledgeable and made me aware of things I knew nothing about. If you’re hesitant she’ll help you change your mind. Great customer service.

Great local office! Can't say enough wonderful things about our recent experience. Crystal McDermott was an absolute pleasure to work with! She worked diligently to find us the best rate on our homeowners insurance policy!

I just wanted to say I Loved working with Shaunice J. She was very kind and pleasant to work and speak with. Thank you for the customer service you provided Shaunice.

Shaunice Johnson was extremely friendly and very helpful! Went out of her way to make sure I was happy and everything was complete.

Overall I was satisfied with Shaunice customer service she spoke to me an a professional manner answered my all my questions and explained more to me I’m so happy I had her as an representative.

Shaunice and Alvin were very attentive, and at the end I got a better quote than the current one I have for my home insurance. Plus, they gave me a t-shirt too!
Very nice service and amicable agents!

Shaunice helped me a lot. She was very helpful and polite. And answered all my questions. She was very resourceful with all the information I needed.

Thank you GEICO! David was a great sales rep. He explained to me all the little details of policy that I don’t have a great grasp on, and made it easy to make the switch