Louisville Honda World Service Center

Debra Judd was my advisor & this is my 1st visit to Honda World for service. She made it extremely smooth & easy, kept me well informed. I had appointment & was seen on time & out on quoted time as well. I was impressed with being able to watch my Pilot & technician working on it..1st time owning a Honda..It was very clean & orderly..Pricing was around same as other dealerships I've experienced
Thankyou Debra for a pleasant experience..

Marcos Rodriguez did a great job. Outstanding!

They got a Lyft for me when my car was going to take a little while to repair. Can't argue with that.

Great customer service! Scott and Dale were great professionals.

Had a few hiccups initially, we'll chock them up as a communication error on both ourselves, and Honda, but Jessica made things right. I tell ya what, this woman deserves a raise! Loyal employees like this need to be appreciated as they are a rare breed these days. Thank you Jessica Washer for saving the day.

Awesome 😎 People They Worked with my Mom And Help with a Rental while her Car Was Getting Fixed Staff very Polite

If you are unsatisfied with your service here, I urge you speak up to their management staff before making a complaint online. They will make it right. I was initially not happy with the service I received but their management reached out to me when they didn't have to, and they made sure I was taken care of. Not only did they help me better understand the situation, but they worked hard to remedy the situation to my satisfaction not only for me but for future customers and I left 100% satisfied. Thumbs up Honda of Louisville, thank you.

I brought my Ridgeline in for a bed cover issue. Doug did a quick fix and took care of most of the issue while explaining in detail what and how they could do a full repair. Extremely helpful and knowledgeable. Doug went above and beyond as a service representative. 100% positive experience.

Damon Hampton was my sales person. He was great with details, explanations, and incredibly helpful from start to finish, I highly recommend him for his honesty and for customer service know-how, he gets an A+.

Used the Express Service - made a reservation. Upon checking in, was advised they closed at 7 pm, and I told them I needed to be done by 6:30 to make a 7 pm meeting. While she couldn't guarantee that, they actually had me done by 6:15!!

Friendly, courteous, and honest service. They have helpful and great staff!

They were very fast. I had an appointment but they had some cancellations they let me come in early. Sarah was awesome. Thanks to all of you for a great experience

I have been taking my Honda’s here for over 10 years! Best service center in the area. Not the cheapest but you get what you pay for! Up front honest always make sure you are taken care of!

ANTHONY went over the new Honda Civic with me. Thank You!

Stellar level of service. Texts and calls consistent throughout. Shuttle or Lift provided. Especially tailored for Honda owners. Cost is moderate to high, but it is the dealer.

It was excellent,fast service. Sarah Landmer was personable,friendly and efficient.The lady in the waiting room by the coffee was very friendly and helpful.All around good experience and I will return in the future.

Everyone was knowledgeable and friendly.

We always see Mike and he never lets us down!

Did a great job on my 2018 accord. Really went the extra mile.

Quick, friendly and efficient service. The expansion of the service department turned out great.