FIAT of Tacoma

I went into the dealership not really expecting them to be able to help me get a vehicle. John Valentine had already done the preliminary stuff and he assured me that I would get into a vehicle that day; needless to say I still didn't believe him. John showed me many Fiat 500 vehicles because I kept changing my mind about which one I actually wanted. He would go to the finance guy each and every time and plead my case. Some of them wouldn't work for me, but we actually did find the Fiat 500 of my dreams. This is a vehicle that I have wanted ever since it came out and just didn't think it would ever be possible because I had less than perfect credit coming out of a divorce, but John and his finance guy made it all happen. I am so happy that I took the chance and the opportunity to meet with them. John even gave pointers to my son on how to drive a stick, so we could both drive it. I very highly recommend this dealership and especially John Valentine if you are looking for a vehicle. He is not like your typical salesman; he actually cares and it shows. Thank you very much John for making my dream car come true. You were wonderful and both my son and I appreciate you very much. You definitely deserve a raise.

They gave great customer service. They were knowledgeable of parts,products,and etc. Parts arrived in a timely manner.

Super friendly and professional dealership! My wife and I both traded in our vehicles and got amazing deals and walked out with even better deals on two new cars! They made the process simple, understandable, and went out of their way to make it as easy and painless as possible. Their attentiveness and professionalism is second to none, and I couldn’t recommend this dealership higher.

We bought 2014 Fiat 500L, and we love it! It's so comfortable spacious, and very solid! The back seats recline, and fold over if you need extra room...The moon roof is amazing, this car is very bright, and has lots of other cool features! It's fully loaded and we got a great price. We did our financing at the dealership (on a Sunday night), and they got us a good rate through a local credit union, which we are very happy about. Their sales and management staff were all very nice and seemed to work as a team which was great. We were very comfortable with the buying process and they made everything quick and painless. Our salesperson was Teresa, she was great! She put us at ease and made us feel very comfortable with our purchase, she was very knowledgeable about all the different features the car has, and answered all our questions.

Although we live in Seattle we chose to go to the Tacoma location over Kirkland and Seattle because of the positive reviews for Tacoma Fiat. It was a little out of the way but truly worth the extra drive. We'll stick with Fiat of Tacoma for services!

Great experience!

Scheduled a Saturday appointment earlier that week, very courteous folks over the phone. That courtesy carried as well in-person: the service department treated me very nicely, and kept me updated on the status and things of note for my appointment.

At the end, they had replaced the headlights with the ones I brought over, the fog lights were replaced with LED ones I also brought. Overall, very happy with everything, other than being over an hours away this is a great place to have my Fiat serviced. Would take my car there again!

Had a very pleasant experience purchasing a used Subaru Outback from Dermick Vaughn at this location. He was very helpful and even took it over to the Subaru dealership to have it inspected for me. Got the price I wanted and vehicle has been great.

Absolutely amazing vehicle and the dealership was extremely supportive throughout the entire sale. I highly recommend John as a salesman as he walks you through from beginning to end and is not pushy in the least bit. Absolutely had a great experience... And yes I have purchased many cars and can say this was by far the best experience at a dealership - ever.

I have had great experiences with this location 100% of the time. Their service team is always helpful and efficient. The last visit I made I arrived unscheduled and in a panic, with a malfunctioning car, en route to pick up my son's birthday puppy. Chad was patient and took incredible care of us. We were in and out in no time. He saved the day!

At first I wasn’t sure about buying a used car, nonetheless, at Fiat. However, the minute I walked in I was greeted with kindness and smiles from Jim. Later I met Alton. Both have amazing customer service and they’re dedicated in making sure their customers leave with a smile and are satisfied. Jim was patient and answered whatever questions that I asked and he filled me with great conversation the entire time. I’ll never forget our great conversations. Alton made magic happen by making sure I left with prices that worked well for me, and when I emailed him the following day about a minor concern he didn’t hesitate, but immediately solved my problem with no problems. I am now sure of Fiat and would love to purchase another future vehicle there down the road. I walked out with my dream ride, a 2018 Jeep Renegade and I’m in love with it!! Actually I’m obsessed with it❤

This is hands down the best sales team I have experienced. I shopped around for a car that would fit my needs and financial state. I spoke with sales people from Mount Vernon to Olympia and I must say that Matt and John are the best! They are super no-pressure and made the whole process fun. I drove over an hour to get to their showroom and I was not disappointed. If you want a great car buying experience you need to check these guys out.

I will start off mentioning that we did not buy a car from Fiat of Tacoma, but we will once we decided it's time to get a new one.
The sales guy we had was very nice, and far from pushy. He worked very hard to show us only cars that were within our price range, and said he would NOT sell us a car we didn't love. One of the best dealership experiences I've ever had. So like I said, if we buy a new car, it will definitely be from Fiat of Tacoma!

Normally when we've gone to any car dealerships. They make my wife and I feel pressured, however, coming here we did not. We worked with Fred, Doug and Monae in the used cars sales and they were knowledgable, found a truck that fit our budget and met our needs. Doug was also very sweet with our son because he offered him some of his Chicken in a Biskit crackers. We also dealt with Robert in finance who did an excellent job at making sure we got the best bank rates possible which is also very appreciated. Overall, we were very happy to do business with Fiat of Tacoma.

Great experience! Fiat of Tacoma really came through for us. John, Gabe, Sales Manager (Larry, I think) kept it simple and stayed true to their word. If your in the market and considering a Fiat, I highly recommend giving them a shot.
Thank you FIAT TEAM for doing your part in making my daughter's wish come true!

I came in about a month and a half ago to look into buying a new fiat, and got a 2014 fiat 500 L with 11,900 on it. Have been very happy with the car, I have not had to have it serviced yet so I can't speak on the service end of things. The car purchase experience was great though, and no complaints.

Very friendly staff! Went in for my first oil change for my Abarth. There could have been more seating in the waiting area and possibly some snacks for purchase. Also it would have been the extra bonus if they could have did a quick car wash.

A big thanks to Jaclyn and Tom for making the buying experience enjoyable! I had been talking with another Fiat dealer at first but wasn't getting the "warm and fuzzy"feeling about the deal being offered so I called Fiat of Tacoma. From the very start I felt very comfortable with Jaclyn and felt she truly was listening to me and addressing my needs and requests. Tom did everything right in assuring we were 100% happy with our purchase and the entire process was very positive. Give Jaclyn a call- you wont be disappointed!

I have had a car buying phobia ever since experiencing high pressure, sneaky sales a few years back at another dealership so I was hesitant to say the least to give car buying through a dealership another try. Luckily for me my perfect car was at Fiat of Tacoma. From my first email to the dealership through financing the vehicle it was such a positive experience. I can't speak highly enough about Jason Sandford, the internet sales manager and the entire staff at Fiat of Tacoma. It was certainly worth the trip down from Seattle to be treated with such honesty and fairness. I would and will recommend this dealership to my friends.

Beth got me the information I needed to make the drive down worth the effort, Danny was approachable, knowledgeable and attentive, and Dominick was very precise with his information and negotiation. It took me longer to drive there and back than it did to negotiate and purchase. I Highly recommend, and I would go back in a minute-

Just stopped by to look for a model that caught my attention, the sales person was very helpful, I test drove it , and yes! Got a great deal, not for one vehicle, for 2 , got a great deal for both.. the staff is amazing.. will go there again for my #3.. great service..

Bought my Fiat 124 Spider from Fiat of Tacoma six weeks ago: one of the best purchase experiences I’ve had in 30 years.

They were willing to locate the exact car I wanted, and I was able to agree on a price remotely.

Weeks later, when I needed them to take care of some aftermarket items, they set up the appointment with the installer, and had a loaner vehicle ready!

Special shoutout to John Valentine for a professional, excellent sales experience.

If you are looking for a Fiat or Alfa Romeo, give them a call.