west elm

Recently, Deana, Mr. Shadow, and I embarked on a quest to find the perfect holiday tabletop tree, leading us to the West Elm store in the bustling Mockingbird Station® Shopping Center. Our experience at this West Elm location was not just about shopping; it was a delightful adventure.

West Elm at Mockingbird Station® immediately impresses with its well-organized and aesthetically pleasing layout. The store's ambiance is inviting, making it a pleasant place to browse and shop. Mr. Shadow, our ever-curious four-legged companion, particularly enjoyed the experience, finding joy in sniffing around the beautifully displayed items and making new friends among fellow shoppers.

West Elm is renowned for its wide selection of home accessories and furniture; this location did not disappoint. The variety of items was impressive, from chic furniture pieces to charming home decor. We focused on finding a holiday tabletop tree, and we were pleased with the available options. The store offers an array of choices that cater to different tastes, ensuring that every customer finds something that suits their style.

One of the highlights of our visit was the warm and welcoming atmosphere created by the staff. They were friendly, knowledgeable, and eager to assist, making our shopping experience smooth and enjoyable. The pet-friendly nature of the store was a big plus, as Mr. Shadow was welcomed with open arms, enhancing our overall experience.

West Elm at Mockingbird Station® is a fantastic destination for anyone looking to add a touch of elegance and style to their home. Whether you're on a specific mission like ours or just browsing for inspiration, the store offers a great selection of high-quality products and a shopping experience that is both enjoyable and relaxing. The welcoming attitude towards pets adds a unique charm, making it a place we would happily return to.

Our visit to West Elm at Mockingbird Station® was a resounding success. We found the perfect holiday tabletop tree and enjoyed a delightful shopping experience in a friendly and stylish environment. This West Elm location is highly recommended for those seeking quality home furnishings and a pleasant shopping atmosphere, especially for those who like to bring their furry friends along.

West Elm offers fantastic pieces for your home. They are on the pricier side but the product lasts long and you'll get your money's worth. Recommend you check out their online sales as well as their warehouse sales.

Fantastic shopping experience! Beautiful pieces throughout the store. Excellent customer service from Raf.

I know a lot of these reviews are regarding furniture delivery, or customer service within West Elm in general, but I want to speak to this Dallas location specifically. Go see Rome for design services! He is so awesome & so helpful! I went into the appointment a little anxious and overwhelmed about the possibilities regarding design and the choices of beautiful furniture in general. He understood what I was looking for and took the time to listen to what I wanted for my new space. Hoping the issues regarding furniture delivery outlined in the other reviews are now non-existent, but I can definitely speak to Rome's expertise and kindness within the department of design services at Mockingbird Station!

I have only purchased items a few times from West Elm as I have just recently moved to Dallas where we are lucky enough to have a West Elm location. I work in retail and understand how challenging helping customers can be. But all three times I purchased items from here, I was very impressed and left feeling confident about my purchases. Macy rang me up a few times and she is so nice and very helpful. I totally recommend checking out this location - it's beautifully designed and the customer service is spot on!

Beautiful store with excellent customer service

My trip to West Elm (Dallas) yesterday was amazing! However, I was hesitant to go there for the first time due to the not so good reviews about customer service. I decided to go, because I heard they have great furniture and sales. When I arrived, it was a clean and neat facility. Initially no one greeted me when I walked in because they seemed extremely busy. But a kind gentleman by the name of Kavion or Kevion (Sorry if I misspelled your unique name) greeted me with the biggest smile on his face. It felt welcoming. I continued to ask him about sofas. He asked me questions to get to know me so he knew what sofa would be best. He gave me a detailed tour of sofas and swatches for the Andes sofa. He was extremely helpful and knew in detail every sofa. He deserves a raise! Overall very great customer service on my end. I wasn’t ready to purchase the sofa yet however I purchased a bunch of candles from the associate because he was so patient and helpful with his time. I 10/10 recommend West Elm (Dallas). Great job guys!

I really have enjoyed shopping here at West Elm. I once was a purist and only wanted old pieces around the place. Due to the awesome quality of Mid Century Modern I have decided to go new on everything. Most of it I'm purchasing from West Elm. I love the store and the staff. They have been extremely helpful in making my new home a home. One of my favorite places to shop for my home.

I am a designer and refer people here often. Then only problem is that the quality is hit or miss. But you do get what you pay for. If a table is only $100, it isn't going to hold up for years and years. They have wonderful accessories. I ordered a lot of my office furniture from here and have been happy.

I have always loved West Elm. I was having delivery issues and has about to find another brand. I stopped by one evening and Alexis assisted me with my problem orders and I happily had her place my new orders. Thank you Alexis!

Love the style of furniture and accessories they carry and staff are so helpful and friendly.

Always a great experience! We’ve always worked with Evangeli and she’s the best. This was our 4th big purchase with her. She makes the process easy and fast and is always ready to help. Highly recommend.

Modern style furniture and home goods store.

Great west elm store, attentive staff, great choices in modern furniture, also post modern decor with wooden accents, I have purchased their línens before and they’ve lasted for years
Parking at this shopping center is a f’ing nightmare but the store is great

My favorite furniture store. Always clean. The staff could be a little more friendly but still 5 stars.

DO NOT LOOK FOR ANY OTHER REVIEWS, great price and selections
BUY IT, LOVE IT, ENJOY IT

I have ordered placed I didnt received with timing matter, I made few phone calls when i was really upset

BUT, MANAGERs SOLVED THE PROBLEM AND THEY MADE MY WIFE THE HAPPIEST CUSTOMER EVER AND ACTUALLY WE PURCHESED ANOTHER LOVE SEAT FOR VERY VERY GOOD PRICE.

great selection of furniture. Quality is amazing

The staff here are exceptional at helping you make the best selections for your home needs.

I don't know much about interior design but my girlfriend loves this place. I recommend the large blue couch while waiting

Alfredo was amazing and helped us find the perfect couch! He went above and beyond!