Sewell INFINITI of Dallas

Had the great pleasure of working with Jaci in helping us purchase our car. She went above and beyond. Extremely helpful, friendly and professional. Took the time to answer all our questions. Great experience overall, happy customer.

I was at the Infiniti dealer for almost 7 hours but it was a great seven hours , test driving and learning about the product. I once heard someone say they would only buy from a Sewell because of their outstanding customer service. I can honestly say I will only be buying from Sewell too! Superb customer service! Daniel was so professional and knowledgeable with Infiniti products! We had our 7 and 9yo with us and Daniel was so patient and understanding, never once showed frustration. We were fortunate to be introduce to Gina, she was so sweet and delightful, there was no haggling back and forth with terms for the vehicle. Again Thank you Gina for being so awesome are your position! You made my family a Sewell customer for life!!!!

The "Sewell difference" is a real thing. This was the best car buying experience I've ever had, and it was all because of Allison and her great assistant. She is the epitome of what every car salesperson should aspire to. Her desk loaded with awards spoke to this. From our pre-visit communication, to the dealership appointment and closing, nothing could have been smoother and more enjoyable. I went to lunch, which Allison so generously treated me, after picking up my new car, and already have people admiring my car (last picture) LOL!

Sewell is the gold standard in automotive services. From the second I arrived, I was made to feel welcome and respected. My service representative, Juanita Soto, kept me apprised throughout the repair process and explained things in an understandable fashion. Every single person I encountered was so kind, courteous, and respectful.

Had a great experience at Sewell Infinity. I called ahead of time about a particular car and Jackie Stacy had it ready as soon as I arrived. She went out of her way to make contact with updates.

When Jackie had to step away, she had another associate Michaela Sheehy and everything moved forward so smoothly. The team was very helpful and worked together to make things easy for the buyer.

Jamere Jackson, the sales manager, was very straightforward and helpful when it came time for the final steps. If you want a team of professionals and a good group to work with, this is a great place for you.

I’m always happy with my service at SEWELL INFINITI DEALERSHIP. The Service advisor-Ms.Juanita does a great job at keeping me updated on what is needed on my vehicle. She is very knowledgeable and easy to work with. It’s nice to have the peace of mind, knowing everything is done correctly. I will definitely recommend my friends and family to Sewell INFINITI of Dallas!

They are reliable, honest and operate with integrity. I recommend to anyone who is looking for some great mechanics.
Steve was very helpful, friendly, and professional. He took the time to answered all our questions from repair to replacement. I'm overall happy of the outcome!

Doug Haskins is the best car salesman I've worked with. My experience buying car here has been nothing but excellent. Very attentive and got me what I needed and he even let me drive his car for a week while my car was being prep!

Bought 2nd car here for my brother. Got himself a Q50 and we enjoy the experience buying car here. Thanks again Doug.

Sewell INFINITI Dallas Tx is the Absolute Best Place to find "The Forever "car or Vehicle.
I referred My Mother & Father and My Niece.
My Brother & His Wife has purchased with Sewell ALL Upon My Referrals.
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I am on My #3 cars from Sewell and I am Truly Happy with the All of the Services Sewell provides each visit/ appointments.
# Proud Sewell Customer 4 Life. ❤😊

Great place and best dealer i’ve ever been to! Drove down on a business trip and engine on my Q60 went out. They fixed my car under warranty and made sure i was well taken care of

Alex Cleveland and the team members at Sewell knocked it out of the park. Alex went above and beyond to finalize the transaction within our tight timeframe. We will be forever grateful for his assistance and the incredible service we received.

What makes a customer a loyal one? It is simple yet difficult to master however this dealership has mastered the art of making customers loyal and retaining customer loyalty. The impeccable professional customer service, excellent quality of work (you walk away not feeling like you have been taken advantage of for a dollar), communication, and even the sweet token checking out (it’s often the little things that count…).
I have owned a few vehicles and have always had my vehicles serviced at said dealerships but this is my first Sewell purchase and the experience is as different between night and day. Dealerships may roll out the red carpet when purchasing a vehicle but they often forget the servicing part which carries the most weight when mastering customer loyalty for repeat purchases.

Truly fantastic dealership. The Sewell family of dealers is well know for quality, and a truly white glove experience. I did not purchase my vehicle through them, but they do all of my service and repairs. I will purchase my next vehicle at Sewell, based on the fantastic customer treatment alone.

A very special shoutout to Diana, in Service. She has always delivered a perfect experience, and represents the Sewell name extremely well.

Sewell has always treated us like family. We left an amazing dealership in Northern Virginia and were apprehensive on which Infiniti dealership to choose in the Dallas area. I am glad we chose Sewell as the customer service has been impeccable.

The single best service experience I have ever received in my life . Juanita Soto was stellar in her approach to solving my problems with savvy and professionalism ! Two repairs , a loaner car , and I was back in my vehicle in less than 24 hours ! Thank you Juanita and thanks Sewell Infiniti ! Great job !

Overall each and every experience is above expectation. I have been getting my vehicles serviced here for years. Amazing customer service, employees, and mechanics. Highly recommend Sewell Infiniti to everyone!

My experience withe Service Dept and service reps has always been a good one. One thing Sewell Infinity does is treat all car owners the same, whether you drive a 4-5yo vehicle or a new model & your loaner car is always comparable or newer to your own vehicle.
When I owned a Mercedes years ago, after a couple years, I’d take it in for service @ Park Place on Lemmon Ave & I’d get an inferior used car as a loaner or told “no loaners are available”! They catered more to new car owners! That was my biggest disappointment! Your car is being serviced, stands to reason you will need transportation if service is going to be more than a day! Sewell Infinity outshines Park Place Mercedes any day of the week, in customer service!

My daughter and I both bought a car from Sewell Infiniti yesterday. Jackie helped us both and was amazing. The process was easy and it went exactly as promised and expected. The cars were detailed immaculately and filled up with gas. it was a no pressure, very relaxing shopping and buying experience. Their attention to detail and customer service is rare and appreciated.

Sewell, Infiniti of Dallas goes above and beyond to take care of their clients. Their service is absolutely impeccable in every aspect of the dealership. I highly recommend them to anyone looking for a new or used vehicle.
Absolutely Love Sewell! Jessiel, Adolph and the whole service department are amazing and go above and beyond!! We Have been with Sewell for 23 years and Will NOT go anywhere else. Thank you for all you do!!

I was traveling when my car began acting up. I drove to Sewell Infiniti, they took me right in, provided a loaner car, and got my problem fixed. My experience with the service department (Katie) was great! Katie was super knowledgeable and accommodating! Thank you!