PNC Bank

Just wanted to say a great big Thank You to Sydney and Grace at the Washington/Strabane branch for helping us not once but twice for our “ Check Ready Auto Loan” . They are both so kind, helpful and knowledgeable., and they have the best personalities. They made a very stressful process so easy. This branch is lucky to have such great women.

I had a good experience. As I do most of my banking online, I seldom visit the traditional branches these days. On this occasion, I had to deposit some coins. The teller who processed my transaction was very cordial and pleasant.

Love this bank! I can deposit a check friday night, and first thing Saturday morning is available to me. Very convenient, always been helpful to me.

Excellent service and always enough people working in my experience there. This branch is top notch and I have been banking with PNC for many years in several different states.

Ask for Bill Craft (Relationship Banker) and he'll take care of you! Excellent Service and very open and honest!

Tellers are always helpful and nice. Multiple ATMs with no waiting

I had to drop in here one time for something. Upon entering, I was greeted by a nice woman who asked if I need help so I went up to the teller's desk, waited a few minutes but the service was excellent. Nice, clean bank too!

Edit. This branch has the worst customer service I’ve ever witnessed. I cannot step foot in this branch without one of the tellers giving me an issue. I just cannot believe the utter disrespect I receive anytime I’m here. I’m not sure if the manager at this branch has an issue with me , but none of the other branches have a problem with me. Every single time they give me an issue with cashing my checks. I just don’t understand what’s wrong with these incompetent tellers. Probably why they can’t keep employees due to management.

I absolutely never go to this branch, I always go to the one on Jefferson and receive amazing service. I went into today and immediately the teller was clearly in a bad mood. She said she was unable to express fund my check, I’ve been depositing checks, nearly 5 days a week, for seven months now. There was absolutely no reason for her not to deposit my check. I went to the other branch and they cashed my check without any issue. I would not recommend this location, go to the one on Jefferson, the tellers are much nicer and will simply do their job

Terrible customer service, phone is not answered in off peak times. Change banking institutions promptly, save yourself.