Family Court

Chenitra Jack and Reggie Osborne were the absolute BEST when it came to customer service. Kind, communicative, and they made the process so smooth. HOWEVER the OTHER lady with the blonde hair that was working on the far left cubical where you file divorce papers; I went there on 16 March, she was so incredibly rude. She got snippy with me when I didn’t know where my petition number was located on the forms. She snatched the papers, and got irritated by each question I asked. This gave me such anxiety for going back, I was extremely hesitant… I did however inform both Miss Jack and Mr Osborne and they knew immediately who I was speaking of. I wanted those two (along with the rest of the staff ASIDE THE BLONDE LADY) to know you all are doing a phenomenal job and thank you for your kindness through the process I am going through!

My wife and I went there, today. The people we dealt with could not have been nicer and more helpful. I was totally surprised considering the bad review we read. I have found if you treat people with courtesy and respect, it comes back to you tenfold.

Miss Gerri in the chancery office is the absolute best ! She treated my intellectually disabled niece like a queen ,we love her and appreciate her in every sense of the word ! Thank you miss Gerri

I have called in several times and the staff have always be extremely kind, helpful, and patient.

Went in to get a copy of a document. Very nice, knowledgeable staff. Good experience.

A good day at court Child support 😁 my grandbaby got his braces put on December the 18th

Quick and easy divorce process. No complaints at all.

Everyone was extremely friendly and helpful.

Security was fantastic, and my victim advocate has been amazing and very helpful! However, the commissioner that I had to encounter for an emergency PFA was VERY unprofessional. Scoffing, and laughing when you’re trying to understand what they’re even asking you is HIGHLY inappropriate. As a young woman, who was anxious, nervous, and has never been in this situation before just trying to protect both my son and I, it was very overwhelming and you’d think that you would have a little bit more compassion for a victim and her child who is a victim as well, VERY dissatisfied and disappointed but I do thank her for granting my concern and wishes.. obviously if she granted it, she was just acting a certain type of way otherwise I wouldn’t have foreseen her granting it. I understand in that position you have to figure out what may be true and what may not be but I had even brought just some of the proof in pictures and WAS prepared. There was no reason for laughing and scoffing that’s very nasty in my eyes, especially being in the position that I am in. And if you’re just desensitized to those types of situations, well than maybe you need to look for a new career, or it’s time to retire. Over all, other than that one bad encounter, I am very pleased with all the help that everyone else saw that I needed!

Parking is limited and walking in the cold was not fun. The court is small and older. Who really likes going to court?

Unnecessary ignorance from security and staff.

Rude Rude Really Rude People!!!

I hate this place. Nothing is professional. The judge gets smart with you. Let the other person copy 50 pages of something not submitted on time. Nothing happens at the end and my kid still suffers . Besides that just a rude experience where if your a male nobody cares about you. I filed a case about my son getting mess I didn't approve. A whole year went by and I just canceled the order. Later on the judge said it ain't her fault their busy. I guess it's my son's fault or mine or the state. No responsibility. Next I had a phone teleconference where everything was solved then I got a letter in mail months later saying I have a court hearing. Which was more months away. This court and justice is not here...

The fact this state is building a new Family Court for Kent County but can't operate the current one properly is crazy.
This court employs a bunch of paycheck grabbers nothing more. They have nerve to act like you aren't suppose to be angry or upset when all they do is drag their feet. There is a few select staff who go above and beyond to help you but getting to them is hard. They really think they can tell a person how to speak and what they can say as well.
This system doesn't care about the welfare of children at all. They won't give someone not on the case information but when the person on case shows up they don't either. They say they have to wait for a hearing with a judge.
Where is Judge Pyott and Judge Jones. They played no games about children. Who are these new judges that aren't scheduling cases like they need to be.
This place is the biggest joke when it comes to families. So much misinformation given to people.
Obviously from the reviews it isn't just me. The Legislators in this state need to investigate the operations of this location immediately

Family Court Judges and commissioners have failed to read petitions prior to scheduled hearings. I have not been living in Delaware for 6 years, the system failed horribly. They have to do better and be smarter when making legal decisions. I live 3,000 away and still appealing unnecessary orders that my ex husband has filed.

They wanted to not let me back in the building after the fire alarm went off and we all had to evacuate..when they let us back in they let all the people who worked there back in and right through the metal detectors without checking them....but rechecked all the rest of us who had been checked the first time we came in....ridiculous lol !!!!