i.g. Burton BMW of Milford

I had my first visit on 3/5/24 at the BMW service center. I am soooo happy that I took the drive and the chance with this company. The ladies who greet you and take your information was friendly and knowledgeable. My service representative Andrew was professional and friendly he made me feel like a valued customer. Thank You All 🙏🏼🤩 for outstanding customer service!!

My man Nate Robinson hooked me up on a amazing car. First M car and I love it. I can assure you Mr Robinson and all of BMW will take care of you as a customer no matter who you are!

My car was serviced for the 10,000 mile check up. Customer Service was good and attentive. The only negative I can say is I was asked if I wanted the car washed and I said sure, and I noticed they did not do the top of the car. I had all kinds of dust spots still on the sunroof.

First time buying a BMW wouldn’t recommend any other dealership everything about my experience was fantastic.I came to the dealership knowing the car I wanted.They had the car detailed and cleaned on my arrival time.I had the pleasure of working with Bob who was my associate during the process very people friendly person and also very helpful throughout the whole process. Made my purchase very easy.If you are in the market for new or used vehicle this is the place to stop.

Lane, Jay and Joe made the entire experience a pleasure. From expertly helping me pick the best car for me through negotiating. Would highly recommend!

Bringing the car to the BMW Dealership to service it was great. The staff is very polite, respectful, friendly, kind, helpful, knowledgeable, and very welcoming. It was very nice being there. The service was quick too. Thank you

Great dealership and great service. The service writer was great in letting know what was going on every step of the way. I will always use this dealership to take care of my BMW.

Had the pleasure of working with Lane Methany to secure a dream car of mine. He was and continues to be a huge help even weeks after the purchase. Personally delivered my car. Checked in to see how I was enjoying it. Worked with a body shop to have a blemished repaired at no cost, handled the state inspection, had a rental car for me during the process. 10/10 recommend

This was my first time at this particular BMW location and I was very pleased with my service. Everyone was so pleasant from scheduling to service. The service representative was very informative and took his time to explain any issues/ concerns he had with my vehicle. Highly recommend!

Initially, I chose IG Burton BMW to get my tires so I could save on Maryland sales tax. However, I will be getting all of my service done there from now on, they were courteous, flexible, washed my car thoroughly after, including vacuuming, and left a bottle of ice cold water in the cupholder. Great experience!

Another great sale with Nate. Nate is a car guy, no pressure and knows the facts if you aren't sure on what model to look at. If you are a 'do everything online' and know what you want, Nate will get you in and out in record time !! About the fastest transaction yet. Rick (F&I) and Kurt (GM) are friendly, responsive and transparent about any questions I had.

Mike Wix at i.g Burton BMW is the BEST! He was able take care of our car problem immediately, even though we did not have an appointment. He was extremely supportive and always wanted to reassure us that things with the car were going to be okay and taken care of.

Andrew is the best. Thank you for always taking good care of me. Also, free loaner is a very appreciated benefit of using your dealership!
Thank you

Visited for a recall on my 2009 BMW- courteous, expedient, comfortable waiting area and surprisingly no one tried to sell me a car:)

My first visit here was for service on my 10-year old 328i. Getting an appointment was very easy, and I was really surprised and pleased I was able to get a loaner - that's a very good sign. At every step, Andrew was awesome. He kept me informed, was very clear about the estimate and hit it right on. There were no surprises, no "recommendations" for expensive things. Just straight forward, factual, reliable and high integrity.

I've owned BMWs for 24 years, and this is my litmus test. If your first interaction with a dealership is service and you're treated like this - they're trustworthy. When I'm ready next year, this will be the first place I shop. They've earned my trust.

IG Burton has the best service department. From scheduling to completing work competently is why I continue to use them even after my warranty expired. Angie is great to work with!

Highly recommend IG. Burton sales and service departments. Adore Andrew, he is an asset. Always a pleasure to work with his enthusiasm is contagious. You can tell he strives to ensure his customers are satisfied. Thank you.

i.g. Burton is an excellent BMW dealership. When my car started spewing smoke at the end of a vacation in Delaware, they quickly diagnosed the problem and fixed it in less than 12 hrs so I could return to Maryland and see my patients at Georgetown University Hospital on schedule. This certainly qualifies as truly outstanding service, which was very personable as well. I would recommend them highly and without reservation for any service-related BMW issue.

I had a wonderful experience with the sales crew at IGBurton Mercedes in Milford. They were so easy (and fast!) to work with. Love my new/used car and love the guys who sold it to me!

Excellent first experience with service on my X1. Andrew, Ian, and the rest of the staff were incredibly friendly, knowledgeable, and efficient. The loaner was much appreciated. And the work was done exceptionally well. I’d give 6 stars if I could. I’ll definitely be back!