Carlock Auto Service Center

I'm so thankful for this small town business and the wonderful service we received! I got my tires rotated somewhere else and they said I need to get my tires aligned. My husband called Carlock Auto Service Center up late in the afternoon and they got us in first thing that morning. It was such a relief to have that all fixed and taken care of quickly and it was affordable. Thank you!

Nothing worse than driving down the highway and hearing screeching coming from your vehicle. I’m beyond thankful for Bill and Parker. With zero hesitation they fixed my exhaust pipe that had fallen and all within minutes of closing. Thank you again guys!

Got a nail in my tire on 74. I was moving and couldn't get to the spare or the jack because the Suburban was fully loaded. The tire was not completely flat and I made it to Carlocks. They had me back on the road in no time! Very fast, very friendly , Fair price! Good people!

In this day and age, I never thought I could find such a friendly helpful business. Parker came out to my car in the freezing cold... Told me " it's ok, you can wait on the car". And filled up my tires with air FOR FREE. I can not speak highly enough of this place. Thank you guys so much.

We were traveling through and had a front wheel bearing go out on our truck. They bent over backwards to get us in, get the problem diagnosed and get it fixed. All this was in the span of about five hours. They even gave me a courtesy vehicle to drive. Small town America is still the best. I'd recommend them to anyone, great job!

Great place to bring your lifted rigs. Bill has been in the off road scene and has always done great work on my Rubicon as well as given me ideas and suggestions to improve my rig. They do great work and are competitively priced. Highly recommended.

The attendants are very helpful and approachable. For a small shop, I see them handle a large volume of business. Thankful that we have an auto shop in our little town, but especially because of their service with a smile!

Quick friendly service. Good price on labor. Didn't try to add xtras to the bill.

L&L are fantastic whether an oil change or major work or to buy a car/truck! He will make sure all repairs are done correctly.
He is my go to for anything! He does business the right way.

Always clean your in and out with what you need

Just stopped at this place on our cross country trip from the East Coast. We were having an issue in our car with water collecting on the floor. I went inside and explained the situation. Charlie helped us right away. He was kind, polite, knowledgeable, and fixed us up right away. Even gave us a handful of shop towels to dry up the car. 5 star service.

Bill and his team do excellent work and their customer service is unbeatable. I won’t take my vehicles anywhere else for repairs.

I was driving from Cedar Rapids, IA to Knoxville, TN. Down on my luck, bad break up with the Mrs. about 8 hours ago, just trying to get back to TN where I’m from to have my family’s support through this difficult time! Everything I own in my car. Having to overdraft my debit card for the gas money to get home and with only $3 cash to my name. 3 hours into my trip I find out that my radiator head has a crack in it. A driver down the road at the interstate exit saw me with my hood up and my car overheating and recommended that if I could make it another mile down the road that I should go to Carlock Auto Service Center and ask for Bill and I did. As soon as I walked inside the door I saw a couple of employees talking and I asked for Bill. A friendly gentleman said that he was indeed Bill. I explained my situation to Bill as written about above (that I was experiencing life difficulties and had no money to pay him with)! I asked him if he had any high temperature sealant that I could use to temporarily patch the crack in my radiator with (for at least a hope and a prayer of me possibly being able to drive another 8 hours down the road to Knoxville, TN)! Mr. Bill, courteous, friendly, polite, and a true professional said that he most likely had something that could possibly patch the crack long enough for me to get home. He of course informed me that it would ultimately have to be replaced and that there was definitely no guarantee that the patch would hold all of the way home to TN! Considering that Bill was (without hesitation) willing to help out a stranger in need and without any money, I told him that I would be truly grateful for his help and any chance of making it home. Even if on a wing and a prayer! The Technician Charlie spent an hour or more patching and repairing my radiator, adding stop leak, and coolant to it. Short of replacing the entire radiator he did everything that he possibly could do to help get me home! He also checked to see if there were any other issues that could possibly give me future problems on my trip. Charlie went above and beyond and treated me and my car as if I were a paying client. Matter of fact I can’t imagine anything more that he could have done for me considering my predicament. He really went above and beyond!!! Trust me when I say that they are very skilled, knowledgeable, and more than capable fixing your vehicle right the first time at Carlock Auto Service Center! I can’t say enough about how thankful and grateful I am for their kindness and generosity! To Bill and Charlie and the staff at Carlock Auto Service Center, from the bottom of my heart thank you so very very much! May God bless you all!
Thanks James!

The woman who worked here was very cheerful, and the bathrooms we're clean! It was a friendly place to be.

Stopped by for gas and coffee and a donut, nice little place

Very nice and pleasant to talk too and help me with a screw in my tire fixed it within ten minutes and even help other people within that time frame and treated them with kindness 10/10 service would do it again

I work for a concrete finishing company, on a relatively tight schedule. We were on our way from Bloomington, IL to Maplteton when about a mile before the Carlock exit, I was flagged down by a passerby alerting me to a flat tire on my trailer. Now any smart man would’ve been sure to have a spare, but being that we’ve recently replaced tires and haven’t gotten more, we were out of luck. We limped it up to the exit to find a solution, which is exactly what happened. We pulled into the BP gas station off the exit not even realizing we’d found a repair shop. althought we were there before they opened Bill was waiting at the counter smiling like he expected us. He us pull the tire off before he opened and had it switched within 10 minutes of opening. Went from thinking we would be put back hours to only hav Not about a 30 minute delay! What a life saver, if you’re even around Carlock and in need of Auto Repair, go to Bill!

Anytime I need help with my vehicle, Bill is always willing to assist in any way possible. He stayed late to help me with a tire and I was so grateful. It feels like a small town shop where everyone is so caring and fun to be around. Always willing to help and of course he is easy on the eyes.

Let me refill my cooling system when it overheated.

These guys are amazing! They really helped my family get back on the road. Thanks I appreciate your time and hard work.