UPS Freight

The young lady who was there after hours was so helpful and pleasant,if she represents the caliber of people at the facility it's a GREAT place to utilize when shipping larger items!

Good place to work, no small pack drop offs though,

This is the Freight division of UPS. They can't accept packages.

No small package drop offs.

Super awesome supervisor!

Great employees

Very friendly and helpful people.

Absolute trash organization so far. Poor communication about delivery. Driver dropped 3/4 ton tile shipment basically on the road - "best I can do" he says. And half of the contents were completely broken upon unwrap. So not only did I get to move 1500 lbs by myself, a lot of it was in shards. Fun. Of course, customer service is taking no responsibility whatsoever. I can "file a claim" but I think we know how that will go...

I don't know what their tag line is but it might as well be "We got it this far, it's your problem now".

Pickup hours are not advertised anywhere, but staff inside says no pickups between 12:00 noon and 4PM. Staff was unwilling to even entertain helping me arrange a pickup, and just told me she "spoke with someone about it and they knew the rules." I am now forced to sit here in their parking lot for the next 4 hours waiting to pick up this shipment. I don't need a fork lift, don't need any help loading, and am willing to do whatever it takes. Unfortunately the staff inside cant be bothered. I would recommend shipping using another carrier at all costs.

Photo below is me sitting in the parking lot... going to be here FOUR hours waiting. #great

Unfortunately, I poked an appointment with
U-Pack to move my furnitures from my last day in my old apartment but they didn’t show up at the agreed time. I called to check with them but they say sorry we can’t come and pack your furnitures today, but we can reschedule it tomorrow. I had to go rent a truck and start moving my stuff by myself in a rainy day.