Burnsville Motors Sales & Service

Purchased a car from Rob about a week ago. I have bought and sold over a dozen cars in the past 10 years and this was by far the smoothest experience I've ever had. He listened to what I said I was looking for and wasn't pushy about trying to move the goal post and or change my mind. We put together the perfect deal, and FAST. Whole process was done in less than 48 hours. Ryan in finance was excellent and was sure to stay in touch throughout the entire process. This is the second vehicle I've purchased from Burnsville Motors and I'll definitely be back.

Initially I went to the big car dealer. There was too much pressure there so I wondered into Burnsville Motors. Wayne let me test drive a car I liked. It has more miles than I wanted. The service manager John Loos cam out and answered my questions about the vehicle. He showed me features on the car. Talked about service and performance of the vehicle. Made me feel real confident in an older vehicle. Dan handled the financing beautifully. I love this vehicle. A thousand thank yous to John Loos. I will be bringing it back to John for regular maintenance.

It’s been a long time since I’ve been to a dealership where they made me feel I was in charge & respected at the same time.
Long story short, I had my array of obstacles the week had thrown my way & was in of a vehicle. I just wanted to sit in a Dodge Durango & possibly test drive on my lunch hour. I didn’t have time to screw around & I said I would not be buying today because I needed my husband to also agree with decision. I worked with Rob & he was straight to the point, kind, understanding, not pushy. Everything you’d want in a car salesperson. My husband ended up driving up later that day & going through the motions which was fairly quick & simple. To close the sale I needed to sign papers & so Rob followed my husband to my work so Nick didn’t have to drive back to dealership instead head home to pick up our daughter. It was top notch service & we thank you kindly.

Been loving my Honda Fit 2015 EX (that was a trade-in, 82k), I had my eyes on it for the 3+ weeks when I found it online and went in to figure out my choices as a first time buyer for my own car.

Highly recommend Cross G., who helped me and kept in touch with me over text messaging throughout the whole process. Also thanks to Lang on the first day I came in.

My dad also came in one visit to test the car and correspond with the Burnsville team. He's a bit more of a hard sell and the Burnsville team was accommodating and professional. They addressed a wheel alignment issue that my dad noticed with the steering wheel being shaky + had the car driven to my place 30min away for free, or at least in exchange for an honest review.

I ended up purchasing extended coverage, even as I came in being told not to buying coverage ever. Tho that's me being honest about my own choices. Dan, their finance guy, cut the deductible from $100 to $0, and the rate is about $2750 for 75k addtl miles / 4 years. Maybe I'll take this as a kick to the pants to go on more road trips and make music to tour-gig the Midwest and get my money's worth, lol.

No outstanding hidden fees that I could see. About $16.5k for everything, got an 8.05% apr over 36 months. Again, I'm a first time buyer who happens to be honest (to a fault), so just laying my numbers out there. I'll probably manage to pay off earlier, maybe 2 years.

So long as the Fit drives well for the next few years, then this positive review should stand. Thanks again to Cross and the Burnsville team.

Bonus about the Fit last night: I tried parking between a few tight spots and was surprised how tight a fit the Fit was able to make. It's a bit growly in the cabin, tho seems in line for how a Fit would end up sounding and was definitely sold for a good price.

Burnsville motors was absolutely amazing! I would most definitely recommend. Seriously 10/10! Our salesman, Cody was so helpful and so friendly. We did have to finance & to be honest, we did not have the best credit. The finance guy (so sorry forgot his name) was also so kind and did everything in his power to ensure we walked out with a vehicle the same day. Honestly, do not going anywhere else you would be wasting your time.

I had a great experience buying one of my dream cars (Subaru WRX) from this dealership. I called and spoke to a sales person but they were in the middle of a test drive with another customer when I arrived. Instead of having to wait for them to return, Cody Bernstein said he could fill in and answer questions I had. I only had a few as I had been researching the car for years before purchasing one. He went on two test drives with me before I found exactly what I was looking for. JT helped make sure the financing was in the budget and answered all of the finance and warranty questions. There were minor things that I wanted fixed, (O2 sensor and a fog light bulb) and he helped me schedule an appointment to have them fixed. I would highly recommend going here if you’re in the market for a new/used car!

Hands down the best car-buying experience I’ve had. Rob and Ryan were straightforward, priced their vehicle fairly and offered a fair value for my trade. From the time I showed up until the deal was done took maybe 90 minutes (and that was including 20 minutes I had to step out to take a work call) and the entire time was enjoyable.

This was by far the most stress free, quality and enjoyable car buying experience my wife and I have had yet. We highly recommend Rob who helped us with our purchase of a 2017 Civic hatchback.

Rob went above and beyond for both my wife and I by helping us get an extra key that a previous employee had misplaced. Later they did find the key in the x employee’s desk so now we have 3 keys.

Rob also was a great help after the purchase of the car, showing my wife all the features and details of the car in more depth.

Ryan their finance guy also was a pleasure to work with. Very reasonable, informative and pleasant. We will be back for more cars in the future. Thanks for a great car purchase experience Rob and Ryan.

I had a great truck buying experience here at Burnsville Motors! I walked in, no appointment, and Rob was right there to greet me with a smile. They had a couple options that I was interested in, and Rob immediately went to work for me. I test drove one the first day, and came back the next day to drive the second. Rob was knowledgeable about the vehicles, and also ran through things like the CarFax reports for some maintenance peace of mind. Mike from service was also very helpful, as he owned a similar vehicle and added to what we had already discussed. After I had decided on one, Dan from the Finance department helped me finish up, and he was also great! I was dealing with a Total Loss situation with my insurance company, and they were very patient with me as that took some time. Overall, I would 100% recommend Rob and this team here. Rob went above and beyond to help me out, checking in during the process, and keeping things very relaxed. I never once felt pressured, and always felt that my interests were kept at the forefront. At the end of the day, I have an awesome new truck, and I have these guys to thank for it!

I can't say enough positive things and my experience this last week at Burnsville Motors. We worked with Cross and the entire time we felt like we were just visiting and chatting with old friend. He did a great job of reading us and making sure we felt comfortable and no pressure. We came in pretty late and had to run down some paperwork and he stayed past closing to get the car ready for us. Thank you Cross and Ryan for being straight up with us and being flexible. We will certainly come back and if anyone asks where we got the rogue, we won't hesitate to share our experience.

Came here on Saturday and had a wonderful experience. We worked with Cross and Ryan and they were both professional and very knowledgeable about what I was looking for. They both went above and beyond to help me find a car that is best for me. I left with an AMAZING car and at and unreal price. Thank you both, Cross and Ryan, for helping me find my dream car!! Will definitely be recommending Burnsville Motors to everyone I know!

Cody helped us got the vehicle we need. Pretty knowledgeable in the vehicle we were looking at. Dan in finance made it quick and easy. Overall, team in Burnsville motors was great! Thanks, loving the new car!

Incredible experience at Burnsville Motors these past two days. Rob Moores was excellent to work with in sales. Knowledgeable, available, and great attitude to help us find the perfect used option, which we did!

Ryan in finance was great as well.

All in all, a wonderful job done by both of them. Could not recommend enough if you are in the market for a new/used vehicle…easy 5 stars!!

We were searching for a used vehicle after we had been in an accident and Rob Moores was our man! He was awesome to deal with and we feel we got a great car, he was so nice and easy to talk to and really made us feel comfortable as we were there! Rob was so nice as he also made the experience memorable to our children as well, could t have asked for a better sales person. I should say a better team, as Ryan in finance was also a pleasure to deal with and we thank them very much for helping us get rolling down the road again! I would definitely recommend to someone looking for a new vehicle!

Buying a car from Burnsville Motors was the best car buying experience I have ever had. Everyone was out of their way helpful and great to work with. I had been car shopping for almost two months and no one came close to the price I paid for a vehicle that met all of my requirements. I would recommend them to anyone shopping for a used car.

Our experience with Burnsville Motors was outstanding. JT and Ryan went above and beyond with our requests and made us feel great about our purchase. They were very responsive and answered all our questions for us to feel comfortable with the purchase as well. I would definitely recommend Burnsville Motors to others.

Great experience purchasing a used Honda Civic here! Rob made the whole process super smooth and even stayed past closing time to make sure I could leave the lot with the vehicle the same day. Ryan also was very helpful!

Cross Gibson of Burnsville Motors did an excellent job helping us to purchase a great Toyota Sienna! We were so happy to work with him--he was knowledgeable, friendly, helpful, and not pushy! This process was smooth and easy! I would highly recommend!

Rob was fantastic with me while I test drove a car. Absolutely loved it and he gave options for financing but didn't push or pressure me into the car or any financing. The whole company was very kind about helping me find the best solution for me.

Couldn't ask for a better experience with these guys. They make sure the vehicle is in great shape before you drive it home. Rob made me feel like a person and didn't look at me like I was just a dollar sign. TJ worked with me on the financing and was patient with working with my bank of choice. Ryan helped me with finishing the sale and was very pleasent to work with.
When my girlfriend starts looking for a newer car in the future, we'll be calling Rob again. Thank you Burnsville Motors! I highly recommend these guys!