Verizon

Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.

Joseph was a huge help! He really took his time explaining everything and giving me the best help possible! He is very patient. I have been going to him for years now and I will continue to.

I got a new phone here over a month ago. I actually did take time to take a photo of with the associate that helped me because of how nice of a conversation we had and genuinely that he walked me through and help me get a new plan and save on it. That’s all I had to say totally recommend!

One of the best if not THE BEST experiences with any mobile store I’ve ever had. I walked in one day just to chat with a Joe about what offers or deals they had because I just got back from T Mobile and they couldn’t offer anything that made sense financially.

So Joe tells me to pull up my account with T Mobile, finds me an even better plan with Verizon for the same amount I’m paying T-Mobile … here’s the twist … he did this all in less than 10 minutes

… wait there’s more …

Joe was so knowledgeable on the company products and promotions that I got upgraded to an IPhone 15 Plus pretty much free of charge with an old beat up IPhone 5s that I had laying around as a trade in … also since I have Fios internet Joe let me know that I can get $10 off my bill if I combine the two accounts, additionally I got another $10 off my bill for auto pay … and I got another $200 bill credit through the My Verizon App just like Joe recommended. In the end with all the deductions and bill credits, I got a brand new phone, I’m paying the same amount I did with T Mobile and now on an even faster 5G network.

When the phone came in Joe set it up and transferred all my data within 10-15 minutes.

It doesn’t get any better than this, go in and ask for Joe, phenomenal experience all around.

Btw this new camera is pretty sweet!

10/10 would recommend! Keep up the great work!

Came here tonight. Joe helped us. Friendly, efficient service!! He resolved the problem quickly with a smile on his face. The store also has a large selection of accessories and is kept neat. I’ll be back.

Excellent buying experience with Hussein and Andrew at the helm. Top notch with their customer service. I highly recommend this store!

I had a fantastic experience at this location. Joe was extremely helpful and knowledgeable. He sat with me until we found the best solution possible for my phone and plan. He answered any and all questions I had. Highly recommend visiting this location for any and all concerns/questions regarding your service.

Joe was very helpful with my new phone process! He stayed late and helped me get an amazing deal with a new phone and new phone deal!

Joe went above & beyond today to troubleshoot my iPhone network services. He understood my frustrations, came up with alternative solutions, and stayed committed until we had a solid plan to resolve the issues, no matter how long it took. Very friendly! I walked into the store without any cellular service or data and left with a working phone! THANK YOU SO MUCH!

Andrew, the district manager helped my husband and I over the weekend to get new phones. This was probably the only time in my entire life where everything went flawlessly at a Verizon store.
I cannot recommend his expertise enough

I was in the store this past weekend needing to update my Google Pixel 5 to an iPhone 14. Brenda was so incredibly helpful and patient as she worked with me on the upgrade. The transfer of files from my old phone to my new phone took several hours, but Brenda allowed me to leave and come back a few hours later while she monitored the transfer for me. When I came back to get my phone, she allowed me keep me old phone for an additional day to make sure all of my files had transferred and could bring it back the next morning to get the trade-in credit.

Such a great experience, we will definitely be back for any further Verizon mobile support!

Joe went above and beyond for my family when we were in a tight spot. I would recommend his be shop to anyone.

I went to this store to upgrade to the iPhone 14plus. I was assisted by the absolute best associate Brenda. She was very knowledgeable and made sure I understood every step of the process. It’s not everyday you get great customer service. Great experience, smooth transaction and a great location.

My husband and I both went to get new iPhones today at the Verizon store on South Park st. In Montclair. Neither of us are too “tech” oriented. Brenda was so incredibly Helpful… she spent over 2 hours with us transferring everything over to our new phones, and explaining many things to us, . She was so patient and sweet and very calm and knowledgeable!! She answered our endless questions so cheerfully! She multitasks better than anyone I know! Best experience we’ve ever had getting new phones! She needs to be cloned!!!

Joe is the best. Our family has been coming here for years and he never disappoints.

Excellent service! Joe was super helpful in finding the best options to upgrade my phone. He called me when the new phone arrived, and when I picked up my new phone, he took the time to transfer all my data to the new device. One of the most positive experiences I've had with Verizon!

Jamie is a really great sales rep, he gave us the best options available to us and after finding out- the phone we ordered was the wrong size he was able to quickly satisfy our needs and we were able to walk away with two new phones! Enjoyed the relaxed atmosphere joe and Jamie provided us. Thanks guys! 😊

Joseph is excellent and Verizon is lucky to have such a tech savant available for customers.

By far the best service I’ve ever experienced. Joseph is the man!! He stayed late on Black Friday to open up an account for me and made sure that I was getting the best deal possible. He really cares! His professionalism is unmatched and he’s gained a customer for life!

This was by far the best phone experience I have had. I switched over phones and companies and it was quick, painless, and a great deal. I worked with Joe who is the best. He put in a extreme amount of effort and time to ensure we got the best deal and phone plan. I would recommend Joe and this Verizon store to everyone!