Scaran

I have always appreciated Scaran for their prompt service and maintenance calls, and their friendly customer service representatives who handle the phones. Now they deserve EXTRA praise for the way they handled our broken HVAC system. On a cold winter day when we had no heat, they came promptly to diagnose the problem, then returned to measure for a new unit and provide an estimate.
On installation day, it was a well-orchestrated team effort to remove the old unit and install the new one. Our hardwood floors leading to the utility room were covered as soon as they arrived. The team was polite, professional, answered all my questions, and gave instructions on how to use the new unit and the new thermostat. Scaran, you are A+++!

I worked with Anthony for a proposal for my home excellent price . I had Carlos and Sammy install a new heating and air conditioning units. They arrived on time, took their time installing our units, configured and custom made my heating area more spacious in my boiler area, they prepped the area, cleaned up everything perfectly, tested all equipment, answered all my questions. Carlos and Sammy were extremely knowledgeable, respectful and did a great job. I would give them a 10 star review because we are extremely pleased from start to finish. Carlos and Sammy are truly the best in this field I cannot be more happy with the work they performed. One of Staten Islands oldest establishments and absolutely the best in class. Thank you for doing an excellent job we are extremely pleased and i cannot say thank you a million times!!

Lorraine and Christine

Mike O was outstanding. He was very helping in explaining the maintenance he was doing on my A/C unit and answered all my questions regarding the A/C unit. He also explained about the possibility of replacing my water heater when it’s time to replace it. I will definitely have Scaran come to replace the water heater when the time comes and ask for Mike to perform the job.

Great service Rocky/Nick did a
great job running the AC lines and left the area they worked in spotless and made sure all
was working as expected before leaving. If you get them you’ll be greatly satisfied. As for Anthony in the office Thanks Again for getting it done.

I had a Weil-McClain boiler installed today. The whole team at Scaran provided excellent and expertise and service from start to finish. Even their subcontractors were polite. Special thanks to Dave, Vin, Rocky, Gamani, and Josh who remained professional and polite throughout. Rob was great point person and salesperson. After this experience, I wouldn’t hesitate to reach out to them again for important home services and recommend them to neighbors and friends. I am hopeful there will be no issues with the boiler installed today! :)

Called Scaran this morning and we’re at my house within half hr . Problem with my boiler solved . Thanks for your quick service, and thank you Danny. Great job . Will highly recommend !!

They just completed a full replacement of our heating and air conditioning units. Wonderful from start to finish. Rob, the estimator worked with us to find a price point that we could be comfortable with and the install team was incredible. One of Staten island's oldest establishments and absolutely the best. Thank you to all.

Lou & Will came today to repair my heating system. They were extremely professional, knowledgeable, clean and most important able to diagnose and repair the problem in a short amount of time.
I am never worried that when a Scaran repairman comes I will be disappointed. Thank you for keeping me warm in the winter.

Installed my new a/c unit and humidifier in one day, the crew was very polite, and their lead guy Josh answered every question I asked. Very knowledgeable and time oriented group. Such a smooth process!

Mike O. from Scaran was very pleasant and professional. He checked everything and answered all my questions. I highly recommend Scaran and Mike O.

I had Scaran over today do do my seasonal maintenance. Not only did they do an incredible job, Brian Connelly educated me on things I was not aware. He went above and beyond! Great Job!

Just had a new Mitsubisi Ductless A/C with Hype Heat installed yesterday. As always SCARAN came through flawlessly, and professionally. Josh, Gami, and Nick made sure that everything went perfect with the installation. They take pride in their work which is important to me. They follow-up to make sure that I was satisfied. Also, I would like to extend my thanks to SCARAN for their recognition of Veterans. As a veteran that is also dear to me. I would definitely recommend SCARAN to anyone that needs Heating or Cooling work done. In closing - KUDOS to these three gentlemen and to the entire staff at SCARAN for a JOB WELL DONE.

Thank you Josh, Nick and G for installing my central air unit. Josh and his team did an excellent job, well done…I highly recommend scaran.

The installation of my new furnace took a few hours and looks and works beautifully. The men were very nice and answered all questions I had for them.They did an excellent installation

I had scheduled a heater/boiler annual check-up a few weeks ago. The original appointment was for December. Yesterday (10/26) I received a call from Scaran because they had an availability. Later in the day, Lou and Will arrived promptly. They were both very professional and courteous. They finished the job timely and clean. Thank you Scaran for rescheduling and thank you to Lou and Will for your professionalism.

This was my first experience with Scaran after switching from another service and I couldn’t be happier with my decision. I needed annual maintenance for my 3 AC units and 1 heating unit and Brandon G. was extremely courteous, informative and thorough, spending approximately 3 hours at my house. He went above and beyond by asking another technician to drop off new AC filters and explained everything that he was going to do so that I was clear on the services he was providing. I recommend Scaran if you are looking for AC/heating service work.

Scaran ROCKS! Robert, my sales person, was attentive, answered every question and promptly returned my calls. I had a new Carrier 26 seer AC and Furnace installed by one set of guys from Scaran but it wasnt quite right. Robert came back with his foreman and it wasnt up to Scarans high standards so Robert sent a different team. Carlos & Sammy came, took everything out, reinstalled it all over, these 2 guys are amazing and when you see their work you know you got the "A" team on the job not the "D" team. Their workmanship is perfection, they truly take pride in their work! Made everything just absolutely beautiful and reconstructed the venting / chimney vent, pipes, with no sharp edges, everything just flows. And they pitched the drain pipe for excess water so that its now gravity fed and drains down the same place my washing machine drains so NO MORE WATER PUMP is needed. If you go with Scaran make sure you ask to have Carlos & Sammy do your install, you wont be disappointed 😉 these 2 guys are the BEST!

Have been dealing with Scaran for many years. The staff are all professional and respond quickly to whatever is needed. John Beynon came on time and addressed the issue with professionalism and quickly resolved the problem that he could and gave very useful advice to avoid future problems. He then got in touch with the company to address another issue that he knew who could fix it. He even came by to see how they were doing. Overall extremely satisfied with the company and personal service. I also want to give a shout out to Alex K and Michael K. They came and addressed the plumbing issue that required work to reestablish our heating problem. They not only fixed the problem but came back to be sure it was working properly. All in all, all three technicians were great.

I called in the afternoon for a plumbing issue and luckily was able to get a technician in an hour and half. We didn’t know exactly where the leak was coming from but Alex K was able to find it. He explained everything throughout the process and was extremely professional. From the time I called to the end of a job that needed a wall cut and a pipe replaced was under 3 hours. Alex K was great and I would highly recommend Scaran’s plumbing service.

We have always counted on Scaran for our heating/AC needs but the service professional who came today for our A/C and heat check-up was phenomenal! Brandon G was really thorough and answered all of our questions. He was proactive about explaining his processes and he also cleaned up after his service. Brandon went above and beyond today and we are grateful for his professionalism and expertise!