Boost Mobile

Love Boost Mobile you got any problems you just get on the app you can talk to someone by texting them and they fix it right now

Customer care sucks. Have to push random buttons just to speak to someone if the automative voice doesnt have your problem categorized. & then they always want you to call back from another phone. You tell them you dont have one and they tell you they cant help you with your problem.

These people are all a bunch of inept! All cellphones must be carrier unlocked at purchasing by the FDIC and so they give me the transfer pin and all that jazz yet i go to a diff carrier and guess what!! Cells still blocked to carrier guess who's the carrier BOSST MOBILE!
EVERY-TIME I CAL BECAUSE THEY REFUSE TO HELP ME THEY TELL ME THE SYSTEMS DOWN ALL THE TIME I ABSOLUTELY HATE HATE THIS COMPANY AND I AM REPORTING THEM TO THE BBB AS WE SPEAK !

Unbelievably awful customer service. They hung up on me and my fiancé twice! Do not recommend this phone service either. If only they would do as they would say they would. It was such a horrible experience trying to get the transfer pin code! There’s a reason no one uses this phone service anymore.

Worst service ever...someone tried to do a sim swap.. was locked out of my phone... they hung up on me several times after waiting 35 minutes. They Still haven't helped resolved issue.