Alamo Electronics

Our tv broke down so we went to our neighborhood place to see what they had. Sean answered all our questions about an OLED upgrade from our previous Sony. We returned sheepishly the eve of Christmas Eve admitting we needed help installing it. He took our old tv and promised to have a technician call after Christmas to schedule an installer. He was so nice about it all!

I wanted the largest TV for the available space, mounted on the wall so that I could swivel it, with a sound bar attached, no wires showing, the cable, DVD and PS boxes hidden, and 1 controller.
Spoke to Shawn at Alamo, no problem. He gave great advice on the best solutions, and the price wasn’t as bad as I had imagined. All the hardware arrived quickly and the 2 guys who did the install were fantastic, answering all my dumb questions, demonstrating all the new (to me) technology and even helping tidy the spaghetti tangle of wires on my wife’s work station.
I highly recommend Alamo.

The best in customer service and where I have been loyal through out the years based upon always making me feel special every time I visit, even when I come in to just browse!

Best customer experience I have had in years. The owner was very informative and went out of his way to help out. Would highly recommend them to everyone. Provide a great product and service.

Shawn was great and so helpful. We are so happy with our new tv. The 2 guys who came to install it did an excellent job and answered all my questions!

I had been lusting for a 77” LG OLED Gallery Mount TV for a number of years, so when we decided to sell our home and move to a condo, I decided the time was right. My plan was to get the best deal I could find on the internet and then install the unit myself. As I began to study the schematics for the install, I realized that I could probably benefit from some professional help.

So I asked my architect who I might contact for some help on the install and he suggested Alamo.

I had done some minor business with Alamo in the past, so I was comfortable approaching them for help. In discussing my situation with Shawn at Alamo, I learned that their pricing was comparable to what I could find online, so I elected to buy the set from them and to have them install it. I am so glad I did.

First, they were able to help me completely re-wire my unit for both coax and Ethernet. I wanted this place to be technologically advanced, so I wanted the option of wired as well as wireless. Second, they were able to gauge the strength of my wireless signal throughout the unit and made suggestions regarding the location and number of my access points. Since I’m running Roku on all of my televisions except the LG, signal strength was paramount. They even helped me locate and install a cooling system for the AV cabinet I was having made so my equipment would not overheat.

Perhaps their greatest help was the way they managed the situation when the first LG arrived with a defective panel. They simply ordered a new one and when it arrived swapped it for the defective one. That involved uninstalling the first panel and reinstalling the new one, as well as returning the former panel to the manufacturer. This is something I would have had to do myself if I had simply purchased the unit online.

The icing on the cake came when LG sent me a survey and announced that my TV was on sale for a couple hundred dollars less than I had paid. More out of remorse than anything else, I forwarded the notice to Shawn not thinking that anything would come of it. He immediately called and said that because we were within 30 days of the installation on the second unit, he could get me a refund. Now that’s what I would call service.

So for those of you who are simply interested in the lowest price, I would urge you to think twice and give Alamo a chance. They more than earned their keep and their technicians were knowledgeable and a treat to work with.

We wanted a new 65 inch tv and stopped into Alamo on Tuesday. Today is Friday and it is mounted on the wall, other TV moved and new stand installed, hooked up new cable box. The pricing is very fair, the service is white glove 5 star. Thank you Alamo

Shawn in sales, Greg and Shawn in delivery and setup were friendly, knowledgeable and went past what was expected! Family owned feeling rather than the box store indifference! A 10!

Best customer service. Highly educated and extremely helpful.

Super friendly and informative. Good prices 👍

Fair price and EXCELLENT service!

Friendly staff/organization with a wealth of knowledge.

Friendly staff with a large speaker and TV selection

Very nice great customer service!!

Awesome products!

You all must be smoking crack. I have been in three times to ask about manufacturers that they handle but, don't have in stock. They promised to ask and call me back. Not one time have they called me. It is not that they have bad customer service, they have no customer service.