Polo Ralph Lauren Factory Store

I absolutely love this place. I am an addict of Polo and I have to have it. Every time I visit an outlet the customer service is always friendly and I always have a pleasent shopping experience in a clean environment.

I shop this Polo Ralph Lauren Factory Store in Aurora Farms location, mainly because of the Associates who work in the store. For example, this past Thursday, 5/25/23, Andriana went above an beyond the call of duty by helping me shop, recommend what looked good on me, because she knew I was shopping for an outfit for my mother's funeral. She was compassionate, empathetic, and helped me find a coupon to use to help me even further. Please give her a raise and recognition for all she did to help me!

Live very far away and had some last minute Christmas shopping to do, Lavan took my order over the phone and shipped it all to my house! This store has the best customer service skills I have ever seen!!! Incredible experience thanks Lavan and manager!

Great promo items, and staffed.

My favorite store I feel I'm invested in the brand I have so much lol. But I will definitely continue to shop there.

I only go to this store for my kids and I polo outfits. Their way cheaper than other stores and they have the best coupons.

Awesome after Christmas sale. Place was packed. Sales team was very helpful. Returned a gift bought from KC Polo outlet with no receipt only the tag. Young man found it in the system with some computer savvy. Great experience!!!

Was greeted upon entry, looked around and found an oxford shirt to try on. Fit was great, what I was looking for and check out was fast and easy. Will be going back soon for more.

Great store to shop. Although they had "sales", it was still expensive like going to the dept store. Of course I purchased, but spent too much; as usual. The staff was very attentive and helpful with questions I had. The checkout line took a bit to get through, but the store ambiance made the wait bearable.

I often shop at this store when at Aurora Farms, this last time it seems as though they had new employees who were very friendly and helpful. Thank you guys for making the switch you needed to upgrade cause it may stop a lot of dollars being spent in your establishment.

The staff was friendly and helpful. The selection was decent. I recommend shopping here.

Love it love it love!! Excellent customer service!! I never EVER leave without purchasing something 😊

Always great time saving money and friendly employees. Lea is always so phenomenal cheerful and makes my shopping experience nice. Love going here and not to far close than grove

They had 50% off plus i used my email coupon and no taxes on tax free weekend. Big savings

All of the associates were eager to help and answer any and every question I have. I live it so much I wish I could make my whole wardrobe all Polo then I'll be a regular at this store.

Always find good deals. Make sure you get on their email list for more discounts

Nice place. Customer service was great. Found what I was looking for with ease.

Husband found some great deals but that ladies sales were lacking.

Evan was an awesome help. He was not pushy but was there to answer any questions.

👍