Urban Air Trampoline and Adventure Park

This place is awesome. We took a 3-year-old, 10 year old, and two 14 year olds, and they all had a blast. There are a lot of different activities for them to do there so they will definitely stay busy and not get bored. The staff is very friendly and helpful and the place is pretty clean. We were there for a private birthday and they had wonderful private rooms to have the birthday s in. Although they require a mask to come in there wasn't wearing their mask s within the building. The great thing is that this shopping center and the shopping center across the street have tons of stores to shop at if you want to go shopping while the kids are playing. The snack bar is convenient but don't expect anything other than Frozen and reheated food. There are many restaurants and fast food places in that shopping center if you want something with more flavor.. overall kids had a blast and we will definitely be back, especially since summer is coming a too hot to be at the local parks give this place a try you will definitely not be disappointed. The day we were there it was a little hot inside and the manager told us that they couldn't do anything about it. So definitely wear shorts and light clothing. The kids said they love that the trampolines are very jumpy and that there was so much stuff to do and different areas to play in. The older kids love the fact that there's an obstacle course hanging from the ceiling . That's something that we have not seen at other trampoline parks

Best subscription available. Monthly fee guarantees entry any and every day per month. Serious fun every day. Get rid of some energy after school. Celebrate a birthday. Find a friend when you get there or bring a friend with you. Parents can see the whole place, so no stress wondering where the kid is.

Fun times and great for a range of ages. BEST BIRTHDAY EVER! QUINTON our party host gave my kiddo a time we will hold dear in our memories forever. I would recommend it for parties and play days.

Great place to keep the kids busy for a few hours, $20 bucks gets you in on night play (neon and music for the kids). $12 for unlimited monthly pass, prices start at $6.99 for the basic pass.

Didn't try the pizza, but looks great. Big open area with picnic style benches. Five party rooms and a parent lounge. Hand sanitizers located around the play areas, aswell as bathrooms.

Plenty of parking, with a variety of eating establishments surrounding urban air.

I was the guest of a birthday party here. I had a chance to walk through and check this place out and I strongly feel that I must bring my child her to experience this unique trampoline park. When you come in, you sign a waiver at the kieosk, check your own temperature and get a picture with the park's mascott before the kids kids start their advnture. They will be climbing, sliding running, dodging, jumping and having so much FUN! I can't believe the fun those kids must be having. They get strapped into a harness, get attached to a suspended track and then under their own power, lauch themselvess off the platform and fly around this track. There is also a gravety defying opsticle course over head that kids navigate. I can't wait to come back with my own kids to try out this place. There are lockers that can be checked out using a touch screen. Really cool and fancy tech. This place was very clean.

I woudl think the best ages for this place is 12 yrs and younger. There are few things that he big kids can do but not many.

My experience was amazing from management to our host Isabella, she was wonderful very helpful, making sure everything was running smooth, very friendly, amazing customer service. I would differently come back my guest were very please with the service it was a blessed day. Thank you Urban air for making my son birthday party happen with the amazing service.

We had my daughters birthday party today, 5 years old! All the kids had so much fun- (age range 1 year to 10 years old) the party went very smooth we just bought the basic package and it was awesome!!! Our party host Rebecca was on the ball! She checked everybody in and had everything set up and ready to go, served the pizza, and even lit the candles on the cake and cut it for us! The manager is so sweet and really does a great job, I would highly recommend this place for birthday parties or just a fun place to take the kids in the summer to get energy out!!!

We had ssoooooo much fun and the best part it’s by the event NOT the hour so we literally stayed allllllllllllll day! This is perfect. The bathrooms are clean the attendants are nice the kids had a great time we adults were so tired. did i mention this was alll day event for one price!? There are also lockers for a rental price. Food for purchase. There is zip line, jump squares, dodge ball, bubble put. obstacle course, rope course. It is a lot of fun have at it! Kid and baby area as well.

It was the best trampoline park that I have been in. There was go karts I felt like Mario.
Then there was laser tag. You have to come here.

Dylan the manager is polite, kind, sweet and very knowledgeable and works great with the kids.He knows how to handle every situation with ease, He makes sure everyone is happy.

Such great staff and my granddaughter had the time of her life. Recommend!

Excellent for family fun.. A wonderful staff. The kids love it.

We had a ball! I would definitely go back again! Love the fact that the little be ones can play too!

We tried Urban Air for the first time. I must say the facility was very nicely laid out. They had everything for all different age levels! My kids had a wonderful time! The snack bar was also on point! We will definitely be returning to Urban Air!!

By far the best trampoline park we have ever been to. Zip lining, ropes course, Rockwall, ninja obstacle courses in great trampolines. We can't wait to go back

Devon was the nicest manager we have ever come in contact with. Air wasn’t working all that well but she was doing everything in her power. My son lost his socks in the ball area and she made she he could jump. The six kids had such an amazing time. Thank you.

I took my sister here for her seventeenth birthday and I was not disappointed. I don't understand the parents who brought their babies and toddlers here, because most of the attractions here are more designed for the 7-17 years old crowd. Zip lining, a ropes course, an obstacle course, rock climbing, and a trampoline park are just some of the awesome things that this place offers. It's worth the price, the lines are short or nonexistant & this place was easy to find. The staff were friendly and helpful. I would recommend this place to anyone who has a child in the ages above.

My son wanted his party here. I do like the staff. The lead, forgot his name was so pleasant and helpful when scheduling. Our party host Alex was great. Very friendly, and checked in on us frequently. Just all around a pleasure to have. Regarding the pricing, it's very expensive to have children's parties anywhere anymore, so it's hard to adjust/ accept when there are beyond-the-norm upcharges.. Extra charges that blow my mind are

1. private room or VIP room. It's an upsell of $50-75. If you don't want that, you get a table on the floor and mixed in with non-parties. It's clear, you want a room, to socialize and get away from the noise but it caught me off guard that it incurred a fee.

2. Pizzas beyond the original 10 headcount. The packages are based on 10 partygoers. Comes with 2 pizzas. Even if you add more children which comes with a $20 per person fee, more pizzas are not included to cover the extra guests.. Kind of confusing to me.

The last part that had me confused was, I got an email to call with questions, I called and was told that I had to add more pizzas 2 days in advance, and I couldn't add more beyond 7pm of the 2 day before rule or at the party. And if people who weren't a part of my party, like a guest who brings other siblings added their child to my guest list I would be charged. Parties places in general that range ~$500 should be better about ensuring only invited guests are allowed on the ticket. All the same, when we checked in the lead was there and he said that my party host would help to ensure that only invited children were included. And our party host was very good about that. And she said I could order more pizza so I did. I mention all this because the email that comes states you must order more by the cut off and they aren't responsible for extra guests added to the list. It makes you uncomfortable and then to carry this anxiety all for it to be for nothing when you arrive was wasted worry. Perhaps I just lucked up with 2 great employees, but the email outlining the rules and the person I spoke with on the phone caused me to question if this was the place for me.

I'm glad we came. It wasn't a busy night, my guests got to play on everything and it all worked out.

It's a nice place for kids to have fun.They can spend more than 2 hours.

We love this place. The ultimate membership pays for itself FAST, and all the employees are fun and kind to the kids. Great music and atmosphere, our whole family has a blast, several times a week!