Ourisman Automotive of Virginia

From the start Brian was excellent to both my kids and I. He was very helpful and respectful every step of the way. I would definitely recommend asking for Brian when you go here! Thank you again.

Bought my first dealership vehicle here the staff was extremely friendly and informative. Anoush was an excellent salesman. I would definitely recommend this dealership.

Marcus was great to deal with. He has a great sense of humor and our easy back and forth set the stage for a good experience at the dealership… and car dealerships are usually not my favorite venues. Who would not like dealing with Marcus?

Routine oil change time. I purchased the extended care package for my vehicle and have truly loved the service and support. Went in easily for routine service and they took care of me in great time. I was able to exercise by walking the Wilson bridge with its beautiful views while waiting for my car. Made the time pass quickly and easily. I have been pleased with this team's service and recommend them without reservation.

I took my truck for an oil change, and although it took FOREVER to get it back, over 3.5 hours, I was pleased with the overall service. Also bought some parts for my Ram and the process was quick and they were polite and helpful!

The Servicing technicians are very professional, courteous. Very pleased with their services except once when I had to have them re-do my front brakes. Radiator replacement was done exceptionally.

Great client service. Negotiations for new Encore were smooth and they were quite accommodating. Lovely, lovely SUV. Do the complete package for maintenance and repairs. It's worth it.

Adam in the collision repair department was professional and found things on my truck I missed that required repair. He was engaging and polite during our conversation. Highly recommended for someone looking for a place to have their vehicle inspected for damage and subsequently repaired.

Great customer service, even on the 1st weekend in the year! I recommend the dealer auto repair. The guys were professional and got my car out the there quickly. Thank you.

It was extremely pleasant. Valerie is a great car saleswoman. She is extremely knowledgeable and ready to assist you with all of your needs. We're more than likely going to purchase with her because she has all the discounts.

I have used Ourisman for multiple service visits (preventive maintenance and repair) and always leave as a satisfied customer. Pricing is always respectable and I've never had an instance of a "needless recommendation" as is the case with some mechanic shops.

I like my salesman Alibi he was wonderful, very attentive to me as a customer, he wasn't pushy and never harass me for a sale. I am handicap and he made sure I was comfortable, offer a lot of information👍. I bought my truck at this location and if I buy another one I hope Alibi is still there, thanks.

Excellent, honest, efficient service. Courteous, knowledgeable staff.
We don't deal with anyone else on our chevrolet. No bad experiences here.
Great body work also.

Awesome sales person; Mr. Diaz!!
Mngr and finance staff was great. No lies and everything explained upfront. I am truly enjoying my new car. Thank you

Jeff who works in service is very knowledgeable and very professional this my second new vehicle I have purchased from this dealership

Rafael is FANTASTIC! Each time I have an issue with my Jeep he goes over and beyond. He is an asset to your Service Department 👏🏿.

The personnel there are excellent! They are friendly and give their customers the best of service. I would, given the chance, recommend them to all of my friends.

This is the only place I come to when I need service on my car. Adrian Castello done a great job in making sure I was well taken care of. Thank you!

Jeff Johnson is a very knowledgeable service advisor. If you are looking for a good service team try Jeff. 😉

Great service, excellent staff and a clean waiting area makes it worth while to bring your vehicle in for service.