The Nantucket Hotel & Resort

This was our third time staying at the hotel, always in late December right before Christmas to enjoy the decorations and festivities. The staff is top notch, from the shuttle drivers, front desk staff, housekeepers and breakfast servers. We enjoyed the hot tub, sauna and massage facilities.
Our room was comfortable, clean and well decorated. We were treated to a bottle of Prosecco and a cheese plate upon arrival.
We will be back!

Very nice staff! So kind and helpful. Cottage is also very nice. Nice TV. Extremely dog friendly

Another highly expensive place as I’ve stay in my share of expensive places throughout my travels. I have traveled all over. The level of hospitality here is unmatched. The staff cannot do enough for you...little surprise for me and my love including a ride around town aboard the hotel shuttle, fun. The shuttle is a late model bus and it is so cool riding around downtown in it. Our suite felt like a home away from home and the entire resort is meticulously kept. Feeling like royalty. They even transported all of our luggage and met us at the ferry so that we could enjoy the final hours of our stay in town.

There is a quaint beach a 5 minutes walk from the hotel. So beautiful seeing the sunset and sunrise.

We really cannot see staying anywhere else if we are blessed to return to this magnificent island in our travels.
Much thanks to all at The Nantucket Hotel & Resort!

I am a single dad with a severe vision disability. My daughter and I have been staying at the Nantucket Hotel and Resort each summer for a week since 2021. From the owners, Mark and Gwen, to Carlos and his wife, Fulia, managers, at the property, the very humorous and warm, Danny, the Deputy Operations Manager, the lovely staff at the front desk, the waiters and waitresses at the Breeze, the housekeeping staff, the pool and gym team, and of course, the Concierge everyone is amazing! I save up so we can make this trip each year. For one week, my daughter and I feel like royalty. Everyone goes out of their way to accommodate my disability. We are treated with the utmost respect and dignity, something many times in our day-to-day life not afforded to us because of my disability and being a single dad. We absolutely love the Nantucket hotel and Resort. My daughter even says the place is so great, that it "doesn't need water slides." I hope to bring my daughter to Nantucket for every year possible and we will always stay at the Nantucket Hotel and Resort. I hope that my daughter will one day bring her children there and she will share with them the many wonderful memories that she had with her dad each summer at the Nantucket Hotel and Resort! Thank you everyone at The Nantucket Hotel and Resort for bringing so much joy to our lives each summer. Your resort is so wonderful! I hope other families with unique stories of overcoming many significant daily obstacles will stay there and enjoy some time being treated so well like my daughter and I are each summer. Many many thanks, John

Carlos and Fulia are an amazing team of management and hospitality!

By far, one of the most welcoming of staffs. My stay was a dream from start to finish. Well-appointed, comfortable rooms, delicious food, in an easy location to downtown. It was my first visit, but won't be my last.

I stayed at and had my wedding at the Nantucket Hotel in early September 2022 and it was an incredibly experience all around. Our guests raved about how kind everyone who worked at the hotel was from the front desk workers to the wait staff who served passed appetizers & drinks everyone was so friendly and accommodating. We got several emails / texts after the wedding about how amazing the food was some of my friends parents claimed the entree at our wedding reception was "the best meal they had on island all week." Leading up to the wedding the team was incredibly responsive and helpful even going so far as to coordinate with our wedding planners to help get the ballroom set up so that my family and bridal party did not have to lift a finger. The hotel went above and beyond to accommodate both an early check in and late check out knowing that we had a ton of belongings with us to move from our suite. I can barely put into words what a flawless wedding day we had and it was in large part thanks to the Nantucket Hotel!

We had a great time and wanted to spotlight the service we received, specifically from Fulya. We mentioned that it was our twin daughters’ birthday and she went above and beyond to make the trip extra special for them. It wasn’t one day or two days… she made them feel like everyday was their birthday.

The hotel was amazing. The staff was great and the location is ideal. You’re a 5 min walk to downtown and they have a fire truck shuttling back and forth to the beach.

Looking forward to coming back.

We had a wonderful stay here. The staff were so nice and helpful, the room was beautiful, and the restaurant food was delicious. The location is perfect and easily walkable to Main Street, but we also appreciated the shuttle service for the ferry. During bad weather we enjoyed the indoor areas and we loved the selection of books and movies available. We would absolutely stay here again!

Oh my, Nantucket Hotel exceeded my expectations, and I am a tough customer. I visited as a solo traveler for five days of much-needed rest and rejuvenation, and this hotel delivered in spades. From the moment I walked in, I felt like it was a second home, and every single employee I interacted with was helpful, friendly, and welcoming. They could not do enough for me. I felt safe and pampered, and everything I wanted and needed, they were able to help make happen. From the top down, their General Manager, Carlos, and the front desk team: Fulya, Nicole, George, and Theresa, fielded my many requests with kindness and efficiency. The concierge, John, is the concierge extraordinaire. He was incredibly knowledgeable and spot-on with his recommendations and helped me sort out my activities for the week. Although basically in town, the hotel has a shuttle which came in handy with the stormy weather. When it was raining and very windy, Omar and Bennie were fantastic in giving me rides - they even met me at the door of one establishment with an umbrella.

I loved the fitness classes; Patricia is an experienced, excellent yoga instructor and Suzanne's sculpting class was also very good.

I loved the rooms. They were nicely decorated and had lots of beautiful touches, from the Nespresso machines and coffee to the comfy beds, luxurious Frette bed linens and towels, and the most comfortable bathrobes ever. Someone paid lots of attention to detail, and it is appreciated. I also found the crew in the restaurant for the morning breakfast to be super accommodating and helpful-shout out to Iva.

This hotel runs like a well-oiled machine, and I loved that the people seemed to like their jobs and enjoy working together to ensure the guests had a fantastic experience. Thank you, Nantucket Hotel, you knocked it out of the park!

Big Shout out to Mrs. Fulya Castrello . She is truly passionate about providing the best possible customer experience. She went above and beyond in making sure our stay was perfect fault. We will be back.

I had the most wonderful weekend stay at the Nantucket Hotel! The service and care that the staff gave to us was unmatchable. Special thanks to Danny in the Breeze restaurant and Omar who gave special care to our comfort and experience. We will be returning without a doubt!

We have traveled all over. The level of hospitality here is unmatched. The staff cannot do enough for you...little surprises for our son including a ride around town aboard the hotel fire truck; adorable and so fun. Our room felt like a home away from home and the entire resort is meticulously kept. They even transported all of our luggage and met us at the ferry so that we could enjoy the final hours of our stay in town. We really cannot see staying anywhere else if we are fortunate enough to return to this magnificent island.
Much thanks to all at The Nantucket Hotel & Resort!

My family and I stayed here for Mother's Day weekend for the first time. The resort is impeccable and very well appointed in location, amenities, and cleanliness.

Exceeding the actual resort however, is the staff. Rarely is the staff at a resort outperforming the actual hotel (which is already top-notch). Jamie and his front office staff in addition to the rest of the hotel staff are well above almost any other resort/hotel in terms of accommodation, friendliness, and attentiveness. This type of service is very difficult to come by in the hospitality industry and although you may find it, it likely won't be as consistent throughout your stay as you see at this hotel. When your day is wrapping up and you come back to the hotel, you're actually looking forward to the smiles, greetings, and conversations from the staff in the lobby. I sincerely hope (but have little doubt) that the staff and resort continue to be this top-notch for many years to come.

I will note that I had a misunderstanding with our reservation that Jamie and his team were able to resolve. I am very grateful for their follow-up communication and resolution even after leaving the resort.

Our stay here was great, we had a first floor room and enjoyed some bonus access to the back porch. The hotel provided us with lots of recommendations and gratis transportation around town. The location is an easy walk from the ferry terminal and the urban center, and the breakfast (included) is quite generous! When I let them know about my food allergies, they were able to provide accommodations.

We attended a wedding. Everything was perfect!

We made our reservations at The Nantucket Hotel and Resort because we were attending a wedding and reception held here. Little did we know how welcoming the staff would be to our entire group. From the manager Carlos and his wife Fulya, to the wait staff to the sweet lady that maintained our room...everyone was special. We felt like we were visiting family because that is just how good we were treated. The price of the rooms are a bit expensive but in spite of that, we would stay here again without hesitation just because of the great staff. Our room was the Islander Deluxe and it was very nice. It felt like a great bedroom in a really nice home. The room included heated tile floors in the bath, robes and slippers, a huge comfortable king size bed, along with a couch and ottoman. We were extremely comfortable. Breakfast in the Breeze Restaurant was included with the room price; not a continental breakfast but a real breakfast. I could go on and on about how much we enjoyed our stay. The wedding and reception were wonderful as well; everything stayed on schedule and hor d'oeuvres and dinner were so delicious. As I said, we would stay here again without hesitation and definitely will make plans to stay right here when we come back to visit our family.

We were so happy that we chose to stay here and experience everything they had to offer, especially their amazing staff! We especially loves having breakfast served by the ever smiling Wayne!

Sheer remote luxury, relaxation, and impeccable views. Is one of our favorite stay on the island. Rooms are beautiful and food and room service is sometime better than dining out .We really recommend!!!!!!

This beautiful hotel is absolutely beautiful,
inside and out. The owners, Mark and Gwen, really care about their guests and made my son and I feel like we were the most important people there. The room was so clean and is exactly what Nantucket is all about. There food was also incredible. Every single staff member we came across is top notch, they are so lucky to have found such a dedicated staff. We had such a good time at the New Years party, we will definitely try to do it again. I would highly recommend this Hotel.