Mattress Firm Cocoplum Village

Recently we visited Mattress Firm looking for a King Size Mattress. Kyle, our salesman, greeted us in a very professional manner. After he listened to what we were interested in purchasing, he gave us several options to choose from. He was never pushy as many sales people can be, but instead was honest and forth right with information. Patience and time were his main concern for making a sale. We'd definitely work with him again. Great Salesman!

We had a great experience with Raymond and Gus. Both men were very helpful.Raymond ended up helping because they had other people in store. He was very good about telling us about each mattress and pillow’s we were looking at. He was very knowledge able. The lace was very clean even the rest room. Thank you guy’s for all your help. We would buy from them again.

Rinaldo helped us with our mattress set and he took the time to let us try out the ones we were interested in. He pointed out the softest sets that I like and kept us within our budget range. I am so happy with our new Simmons Hybrid and he gave us a great price! Loved his follow-up with us on how we were liking the bed too.

I have a great experience at the Mattress Firm at Cocoplum North Port Fl. I met a wonderful sales rep. Ray , He answers all my questions. also my husband questions. We spend a lot of time there testing the mattresses and Ray was as patient as ever with a smile . Asking are you comfortable , is it ok etc . We did purchase the mattress , I would recommend all my family and friends to this store and make sure they ask for Ray , 100% satisfied We will give this store and Ray 5 🌟 👍

I had a great experience using this mattress firm. The manager was so patient and thorough with me helping me pick exactly what mattress I wanted. The customer service was outstanding. I was even pleasantly surprised to receive a follow up call to make sure I was completely satisfied with everything. I highly recommend this store if you're looking for a mattress and especially if you're new to mattress buying.

My husband and I bought a King Size bed with all the things needed for it 2 years ago. The buying experience was very decent, and honest. Their lines of credit are great and easy to pay off with no interest. why a review now you ask ?
We have to cash in on the warranty. The side of the mattress is blowing out and losing it's shape. So far, I am very pleased with the warranty process. After a 35.00 fee for a 3rd party inspection, we have in hand a letter to replace our mattress no questions asked. The 3rd party mattress inspector was thorough and professional.
Even though 2 years into owning the Mattress, and it needing to be replaced, I would (at this point) still do business with mattress firm. They have gone above and beyond to fix the issues.
If I remember, I will update this review when we actually get the mattress replaced.
**update: was able to get a replacement mattress no questions asked and at no additional costs. delivery and set up fees waved as well. Very Satisfied with The warrenty process. Bed will be delivered next week.

The representative, Randy, was very helpful and I purchased exactly what I was looking for, NOT what he could have sold me! He explained how different mattresses can support different sleeping positions. It was quick and simple. Great service!

Kyle at the Cocoplum Village Mattress Firm was amazing!! He explained everything to us in detail, but in a way we could understand and he gave us an AMAZING price for our mattress. He didnt try to oversell us or give us anything we didnt need. I cannot wait for our mattress to arrive! Thank you for making this a stress free and enjoyable experience! I recommend to go see him!

Had great experience. Ray was friendly and very helpful. We tried several beds before making a decision on a Tempur adapt. Ther was not any pushy sales tactics. Very happy with our bed and sales experience.

Wanted to share with everyone ask for Ray!!!! I just moved here....a picky one I am and he was the best sales rep I've come across in years! I am in the service industry and so respect and appreciate during these hard times a wonderful rep to help with my needs and will continue to shop there and recommend him!!!!!! 5 stars Ray! You ROCK!!!!!!!

My salesman Ray Black was so helpful and patient. He is very knowledgeable about the mattress and takes time to help you find the right mattress for your needs.

The gentleman that helped us with our purchase was a pleasure. He didn't try to run over us with the pre ordained corporate malarchy that someone in another store attempted. (Which didn't keep us in the first store more than five minutes) He listened.. Had some fun.. let us buy what we already knew we wanted. Thank you!

Very happy with Raymond the sales man who took his time showing me diffrent mattresses. The price was good and delivery was free.Happy I chose matress firm.Thanks again Raymond.

Great selection, and their new pricing is a lot better than in the past. The Store manager Bill is great guy and very knowledgeable. I would recommend stopping in if your in need of a new mattress.

My second experience with this company. Ray helped me today. He was great and helped me find exactly what I needed. Thank you, Ray! I would definitely recommend this company. They have a good product and great employees!

Kyle was attentive, friendly and informative from the moment we walked in. He asked all the right questions to help us make the right decisions about purchasing the perfect mattresses for our needs! Thank you, Kyle!

Great service and knowledge of products. Richard and John where very helpful in that they helped me find the best mattress and adjustable base. By by to old fashion box spring.

Ray was very helpful and got me what I needed with an awesome delivery date. The store is very clean and easy to get around. This was a very pleasant shopping appearance.

The sales associate my freind and I were working with was Raymond black and we came in the day before to get a price idea and then came in the next day with cash and I’ve never went through a bigger purchase like that so easy he was very helpful and had an amazing sense of humor and was very focused and interest in helping me make the decision I made and helped as much as he possibly could

New customer. Salesman very helpful and knowledgable. I enjoyed the experience and did purchase a mattress.