Lake Norman Realty Lisa C Newell

We hired Lisa Newell to manage a few properties in 2018. It was awful!! For four months, she only responded via text messages and multiple voice mails were never returned. When payments arrived for property rents collected she did not have receipts for work charged and deducted from rent distribution. We had complaints from prospective and existing tenants about not having calls returned in a timely manner. I even gave her a house listing and someone walked to the neighbor's house to figure out how to contact me as they were not getting called back from listing agent. She is a nice person when you meet her, but as a real estate professional (having worked with her for over a year), she is a terrible. With so much better talent that is committed to being a full time agent do your self a favor and find someone who will work to earn the traditional commissions and fees charged. We did and what a huge difference in 2019!!

Communicates through text, which I feel is VERY unprofessional. Will set up appointments and either not show, or tell you she's booked for the day. I'm pretty sure we dodged a bullet with this one. If you're using this company to manage and rent out your properties, you're wasting your time and losing money.

voice message says to text her, and she never replies!! I sent 2 texts. it only takes a minute to answer. unprofessional!