John's Auto Shop

A few months back, I brought my truck in to John's Auto Shop for work that several other shops had actually refused to do. That's the first reason I'm grateful. On top of that, they identified several long term issues that my normal shop had never found or told me about. The main guy I spoke with, John, was very communicative. The work lasted a couple weeks, and I got regular updates from him on what they'd found, what they had done, and what my options were. And speaking of options, the total work needed exceeded my budget, so John was amazing working with me to lay out a priority of work, figuring out which things were the most important, which could wait, and setting it up so we got as much critical work done as possible while staying under my budget. I am extremely pleased after working with these guys. They give very good customer service, they are competent, friendly and caring. I think they provided great service for the money, so I appreciated the value of their work immensely. I would very much look forward to working with John's Auto Shop again. (Also posting on Yelp)

John and Kyle were very helpful and honest with what needed to be fixed. They were diligent on getting my Jeep fixed in a timely manner. I will definitely be brining my future repairs to them and their mechanics.

John's Auto Shop is an Excellent service department that performs Superior mechanical work on cars. Very nice and professional customer service and trust them with my vehicle. Loaner cars are provided while your car is in the shop for convenience. Come see for yourself. You won't be disappointed.

I've been here a few times for various reasons - the first time was actually to have them fix something I screwed up. Each time they have been incredibly helpful, knowledgeable, and at fair prices. I highly recommend!

Excellent service. I had a roadside emergency on I35 en route to MSP. Had the truck towed to Johns and they got me fixed quickly and at a very fair price!!

John's got my G6 in last minute to fix an exhaust pipe that had detached and was dragging on the road. I don't live in the area and needed a quick fix just to get home after a 5 day vacation! They had me in and out in their last hour of the day! Truly appreciate it, fellas! Thank you so much!

The staff are always friendly, trustworthy, and reliable. Their prices are fair and I never feel like they're trying to push a sale. I always feel good about taking my vehicle to John's!

I have been doing business at johns auto/TSI for many years, first interaction with the owner was absolutely awesome, Genuine honest guy with integrity even with some difficulties with my transmission he made things right I will continue sending businesses his way!

Brought in my car because I have been having battery/electrical issues. I work two jobs and I am a full time student and car problems is the last thing I needed. They took my car and worked on it a day earlier than they promised to see it. After finding nothing wrong they sent me home with my car without overselling me anything or making up any problems. After about a week, my car is still completely normal and acting fine. John's Auto in Richfield will be my first go-to from now and my recommended choice for how trustworthy, quick and kind all the staff has been.

Browsing through the reviews, I see a pattern! This place went above and beyond helping me today with vehicle issues. I live 2.5 hours away and was trying to get home after flying in from vacation. Jon investigated the issue and after working on it, he sent us home safely. He could have easily taken advantage of me and instead he was genuine and generous. Thank you! Please give them your support if you can!

John’s Auto Shop does excellent work for a fair price. I appreciate their patience in explaining the specific need and how to fix it. They keep my 2003 Pontiac running great.

Kyle was the nicest guy! He was so helpful and very accommodating in helping me by fixing an air filter mod that had worked loose and caused the vehicle to die. Because of his help, we were able to drive back to northern MN without issues or worries. Highly recommend!!!

I highly recommend this shop. I am extremely picky about where I bring my vehicles and who works on them. I was referred to this shop by a friend and I am glad I went. I brought 2 of my 3 vehicles to them for work and they did a fantastic job. I cant say enough good things about this shop - all the people I worked with were extremely friendly, they got every extremely unique job done as requested, they even gave me a loaner vehicle each time I was there and for the exact amount of time they had each vehicle, and they were even super flexible about other things that I dont want to mention here out of respect for their business, but seriously, I HIGHLY recommend these guys!! Nice work John's Auto Shop team and thank you so much for all your help and kindness.

Excellent staff. Professional over the phone and in person. Pleasurable to talk to. They were straight forward with me about my repairs, what they recommended and the cost of each. They went over and above to communicate with me about the status of my vehicle, and were patient with me in my decision process about different repairs. I would recommend this shop to anyone looking to have quality work done to their vehicle.

I've been to this shop twice after having several bad experience at the shop near my house. I am very impressed by John's--in the thoroughness of the service, their customer service and prices. For me, it's worth the 10min trip to get to John's vs. using the shop two blocks from my house.

On Friday my husband had to drive from Milwaukee to Minnesota to sign some paperwork and head back to Milwaukee. As he was leaving he noticed some type of fluid on the ground. On a Friday at 4 PM it was looking like a Monday before anyone could look at the brakes. We called around and found "Troy" at this shop and he said we could bring it there. Not only did he have it fixed within a couple hours, we found our the owners let him stay open to fix it. We want to thank Troy and John's Auto for going the extra mile to not leave someone stranded.

Great service, educated employees AND very reasonable pricing. I have used John's Auto for a number of years and I have never been disappointed! I needed my differential replaced and I checked out 3 other places to check pricing. I ended up going back to John's because their price was lower then the 3 others. After it was all said and done I ended up paying almost $60 less then what they quoted me! Again, great people and excellent service.

Jon was such a blessing. I was leaving Minnesota to go back to Illinois but my car started to have a major problem with the oil and I really did not want to drive it back home. I was scared and I had my family with me. Jon was literally about to close but he was such a blessing and still took my car in. Thank you so much Jon! Great mechanic! Amazing service and such a great man!

I was really in a pinch and they helped me with some fast car repair and they provided a loaner vehicle so I didn’t have to miss work. I was helped by Shawn, a kind and professional worker. Thanks you for your help guys. I recommend this auto shop.

Great customer service!! Helped big time on a last min emergency repair to get us back on the road! Awesome place!