Big Bobs Flooring Outlet

I recently got new carpet put in my basement and I could not be happier. It is so nice plush and soft on the toes. I worked with David and he was so easy and pleasant to work with not pushy like other places and knowledgable to direct me to what I wanted even tho i had no idea what to ask for. Carpet was also installed very quickly within my short time window of a couple weeks. I will recomment this place to anyone looking for flooring... Also has great deals on rugs! Bonus!

I recently got vinyl plank flooring in my basement from Big Bob’s and was very happy with the whole experience. David was super helpful getting everything picked out and set up, and communication was excellent. I’m particularly impressed with the installers. The stairs are perfect, and I also needed some wood trim installed, which matches so well no one would know it’s not original.

We had a great experience with Big Bobs! We purchased LVP for our kitchen/dining room renovation and while it went well overall, this was about the only part of the project that was flawless from start to finish. We took our time figuring out what style we wanted and Dave was very patient with us, allowing us to bring home samples several times to find the right one. Dave placed the order for us and everything came within a week or so. Scheduling the install was easy peasy and the installer was on time, efficient and extremely professional. I truly don’t think it would have been possible to have a better experience. Thank you!

I initially worked with Dave to select flooring for my basement (3 rooms, family room, two hallways) in early 2020 but ended up putting the flooring project on hold until recently. The same flooring wasn’t available and costs for what was available were higher than what I wanted to spend so I was pretty disappointed, but Dave offered to keep an eye out for new products that would fit what I was looking for and would be a similar fit for my budget. He called not long after to let me know a product was just coming available that would be similar to the one I’d liked previously and had samples sent to me. Once I selected the color, it was a quick couple week turnaround for the ordering and to have the installation scheduled! The installer, Dan, was so easy to work with. He moved the few furniture pieces I had in each room as part of the job and offered to put on floor protectors if I had them while putting the furniture back so the feet wouldn’t scratch the floor. He kept the space clean through the process so I didn’t have to worry about my kids stepping on anything and did an excellent job on the installation. Highly recommend Big Bob’s, Dave and Dan were easy to work with and so helpful and the flooring looks wonderful!

We have used Big Bobs flooring before and they did an excellent job in the past, so we decided to use them again. After months of research on flooring, we purchased the "Trends - Regal XL flooring and had it installed in our living, dinning rooms, kitchen and hallway and it looks great. The installer Dan did an excellent job installing the flooring, it's perfect, I highly recommend him for installing these types of floors.

From the estimate and scheduling to the installation and finish work, Big Bob's was wonderful. Dave at the store got everything ordered & organized and Dan went above and beyond with his professionalism and friendly manner during install. For seniors who stress over home repairs and projects, I highly recommend Big Bob's to provide you great service, patience, communication and fantastic work!

Excellent customer service from start to finish. Answered all my questions, about product choices, pricing, scheduling installation, etc. All without stress or fast-talk hard selling. The Installation team was prompt and professional, arrived & finished on time, and cleaned up the site great. Dave E., Sales Manager, is conscientious, friendly, courteous and quick to respond to questions, return calls, and keep me informed throughout the process. He knows his business and likes his job -- that's important! I'd call Dave and his team again for future flooring projects.

Hired Big Bob's to put carpet in our bedrooms last year and had a GREAT experience. Just hired them again to put carpet in our new home and had an even better experience! The installer worked so fast and was extremely professional. Highly recommend!

We used Big Bob's flooring last year. We were finishing our basement and weren't satisfied with how our contractor was going to handle the flooring or the type of flooring they were going to default use. I decided to look around and do some pricing and talked with a few different flooring stores. I was most satisfied with the product lines and help provided by Big Bob's. I worked with David. He provided way more help than I expected and was very patient. He made sure we got samples for products we were looking at. He even ordered samples for product they didn't keep in stock. He helped us pick products appropriate for going into our basement. He didn't try to push us to have them install the flooring we wanted to. He gave us all our options, and when we wanted to install certain parts ourselves, made sure we had everything we needed for that part of the install. We used them for flooring related to a Bathroom, a Main living area, an office, and a bedroom. I highly recommend them and they will be our go to for any future flooring needs.

We could not be happier with our choice of using Big Bob’s for our flooring in our home. David helped us choose the right Luxury Vinyl plank flooring as well as carpet. The installers were professional and did a great job!

I am a fan. Big Bob's has great carpet at low prices. I hired them to carpet a space in my previous house and now 3 times since in my current house. They are very easy to work with, both friendly, efficient and detail oriented. I have referred many and will continue to do so.

Carpet shopping is one of my least favorite sports.
So Big Bob’s is where we go to help us simplify the experience.
We are repeat customers and this will remain the ONLY place we go for carpet.
David, our salesperson, was extremely helpful and steered us to our now favorite of all carpets.
Sonny, our installer, arrived exactly on time and proceeded to lay down a beautiful carpet.
Hip hip hooray. This is our carpet store for life.

All aspects of the carpet installation and purchase process were handled with precision and care. Good value. Good quality. Thanks to Dave Eggert staffer at Big Bob's Flooring.

David was great to work with! He helped me order some tile that they didn't have in the store. He made the process pain free and met all of my expectations!

Great. Very personable and professional. Timely too.

Very pleased with the service we received and quality of the product - just very very great experience all the way around!!!

We were VERY happy with our new carpet and bathroom flooring. The installer was on time for both days (even a bit early!) and both installers did a fantastic job. They also went above and beyond in fixing our bathroom floor and stretching our older carpet in the basement. Definitely a 4 out of 5 stars. David, our sales
Rep was also A+ in all the steps of our installation process!!