Associated Bank

Started banking here almost 2 years ago. Love the small town feel of this bank. Most people know me by name when I walk in or go through the drive through. I've always had great service and the staff go above amd beyond.

I've been banking at the Savage branch for several years. Friendly, helpful, caring employees and management in the last few years!!!

Location is a bit far since i moved, but the people are worth the drive =)

Amazing service, great bank for our business!

I love this bank and branch location

I stopped into the lobby with a deposit slip filled out and ready to make a deposit. I stood waiting for someone to help me for 10 minutes. Nobody was in line in front of me. There were three people that I saw working. One was helping the drive thru, 2 were in offices.
Nobody was dealing with another customer and nobody came to help me for 10 minutes. So, I left and went to the Burnsville branch that actually pays attention to its customers.

This bank has a TON of fees associated with it. Truly "Associated Fees" instead of Associated Bank. I'm only still here because I've had an account with them since I was a child and don't know of a different bank yet that's better. Trust me I'm looking. For my savings account if I don't put money in it or take money out each month so there's activity NO WORRIES they take it out for me as a fee and keep it themselves. BUT I can't close that account ... Because that's a fee. My checking they have an overdraft fee of $35 that's fine. But then they also have a daily overdraft fee of $7 for each day that you don't have your account positive again. AND if your check is automatic deposit and they have it "I confirmed with payroll" and it's just processing, they will hold it for 24 hours just to charge you another $7. Not to mention it is my account that I opened but when fraud was committed they couldn't speak to me, they demanded to speak to my husband. I'm still livid and debating what to do about that as I have all of that on file. 😡

I took a mortgage out recently from Stu at Associated here and it was an absolute disaster. Somehow even though I asked for a 30 yr fixed rate mortgage I ended up with a 5 yr fixed with a balloon payment. No one ever warned me that was the case and I didn’t find out until I received my cost to close a couple of days before closing. They also waited until the last minute to do most of my loan processing pushing the closing back and almost costing me even more money through other screw ups. DO NOT USE THIS BANK. I have my loan through them only because I didn’t want to possibly lose the property my wife and I were buying from having to push back close dates when I found out about the balloon payment. Some shady stuff here. I hope this helps those looking to get a mortgage here.

The bank cares about fees, and not you. They charged ne $85 just to close my safe deposit box.

Brought in money, they set it down in their drawer and lost $2... Not a big deal but when it's my tip money and it's all I get it really blows. Now it's $4 of my tip money gone BC I had to reimburse the $2 the bank lost. Way to go guys.

I don't bank here any longer because of their ridiculous fees.

Worst bank ever.

Horrible bank