Elegant Wine Tours

Booked a wine tour with Raquel for my wife’s 50th birthday celebration and was very pleased with everything. She was easy to work with, answered all my questions had great communication. Our driver, Jay, was awesome! Very upbeat, attentive and great guy. Checked in on us frequently to see if we needed anything but not annoyingly. I was skeptical of a wine tour, but glad I did it and went through Raquel. Great job!

When planning my mom's 60th birthday, we went back and forth on different venues and ultimately decided on a wine tour. I could not be happier that we did!! It was the perfect day and TONS of fun for everyone invited (way much more fun than a dinner or lunch party). Charlie, our driver, was soooo helpful and accommodating. Raquel made the coordination of the day so easy; all we really had to plan was the decor and cupcakes which made the whole processing leading up to it so painless. Could not recommend enough! We're all still on a high from how amazing the day was and everyone was so happy to be a part of it.

I recently booked a wine tour for a birthday party. I was very happy with the service we got with this company and I'm glad I decided to use them. We took advantage of the winter special they offer and everyone in the group agreed the price was very reasonable for all that we got. I loved that the company took care of setting up the schedule for the day and the wineries we went to. The day before, the company called to confirm all the details. The day of our driver was great! He was very friendly and helpful. When we arrived at each winery he took care of getting us set up and ready for our tastings. It can be hard to coordinate with a larger group so this definitely helped with that. He checked in with our group here and there to see if we needed anything throughout the day. He went above and beyond in our opinion! Our whole group had a really good time. I would definitely use Elegant again in the future and recommend them to others.

Everything about this wine tour is absolutely amazing. Limo is super clean and spacious. Our driver Charlie went above and beyond to make sure our experience was exceptional. Charlie was very attentive and made sure that we were taken care of at every winery we toured. Hands down best wine tour I have done and will book with them again. Also, will always be requesting Charlie to be my driver! Thank you for such an amazing experience! Made my friends bachelorette fantastic!

First wine tour and used Elegant Wine Tours. We checked and confirmed we had a licensed limo driver and limo was up to date with inspections. The limo was very nice and our limo driver Barry was excellent! I never write reviews but I highly recommend this company and had to let everyone know. This was such a fun time and will be using this company again in the future.

I think the package and everything it included was great. We went for my sister's bachelorette party and we all had a great time. Our driver was Ray, and he was so sweet and attentive. He offered and took a lot of great pictures for us. I would definitely recommend this company and would use them again.

Booked a wine tour for my moms 55th birthday and we had a blast. Jeff was the best limo driver and we plan to ask for him again the next time we decide to go. The prices were really great and left minimal work for me to do (in terms of planning) which was worth it as I have a super busy schedule. Thank you and please thank Jeff. He really was awesome.

Elegant Wine tours was the best activity for our friend's bachelorette party!

Charlie was our driver and was amazing (professional, vaccinated, funny, informative, punctual). Raquel was extremely accommodating during the planning process, even with all of our back and forth due to COVID planning.

The actual vineyards have very strict restrictions on group size post-COVID (even now with NY open) so I would suggest keeping the group to 10 or less. We upgraded to the party bus and was worth it!

One improvement I would've liked to see would have been options for dietary restrictions. Lunch was a veggie platter with dips, and Italian hero sandwiches. Our group had a vegan, gluten free, and dairy free folks so we brought our own snacks and they had some of the veggie platter. As a meat eater myself though, the food was great!

Overall, definitely recommend booking Elegant for a wine tour.

I would highly recommend this amazing company! As a first time MOH, I was very nervous to organize my best friend’s bachelorette. I felt like I was guided and had honest recomendations when it came to the package I ended up choosing. Our driver Charlie was truly special. He took very good care of us and took lots of photos for our group. If you’re looking for a company who cares, this is the one!

We recently had a bachelorette party, and decided to use Elegant Wine Tours. Our driver, Rainer, was the sweetest, most attentive, and delightful man! He was incredibly helpful and friendly and it made for an overall amazing experience. I would highly recommend this company in the future!

Elegant Wine Tours of L.I. Was great to work with. They were super easy to set up over the phone and our driver was extremely professional and helped the whole day. Couldn't have ask for a better experience!

to whom it may concern,
>> i just wanted to take a moment to thank you for a wonderful day to celebrate my daughters 21st birthday. the day couldn't be more perfect and the driver, Charles....was great!!! what a nice man, great personality, sense of humor, knowledge and informative of our day.....i wish everyone was a person as he is. he definitely helped to make our day perfect.
>> again thank you and please thank charles for us as well

Absolutely awesome! We had an incredible time and we can’t thank you enough! Lori was great and our driver Ketih was wonderful! We can’t thank you enough for such a fun day! We will be planning another tour soon! ❤ 🍷

Great tour of 2 wineries and a distillery all for Charlie a a driver. HE IS Awesome

I was quite optimistic about the prospect of booking with this company but was disappointed with the caliber of customer service we received when dealing with them on the phone or via email. I dealt with Laurie and Raquel in the office. Both had a very laissez-faire attitude and were not flexible with simple requests. Every question or request seemed like a bother or an interruption of their day. Although their packages and prices can lure you in, their "take it or leave it" attitude casts an indelible shadow and is a complete turn off. They pretty much told me " it is what it is and take it or leave it." I never received a single thank you from them on the phone or in any of our email correspondence. One has to wonder if spending $1300 means that little to them.... Obviously it does. I informed them I booked with another company in my last email to them and never heard a word back. Not surprising. I wound up booking with another company that is committed to customer service and an overall guest experience. We feel valued and are certain that they are actively committed to delivering top notch service. We even saved a few hundred dollars and are getting a better package than what elegant offered. Poor first impression of elegant wine tours... You lost a series of customers because of your indifference and lack of commitment to customer service.... ANYTHING BUT ELEGANT!!!!!

LISTEN PEOPLE WHEN I TELL YOU I NEVER WRITE REVIEWS I MEAN I NEVER WRITE REVIEWS NO MATTER HOW GOOD OR BAD THE EXPERIENCE IS BECAUSE IM JUST TO LAZY TO DO SO, HOWEVER THIS IS AN EXCEPTION THIS MUST BE TOLD! YOU KNOW THIS ABSOLUTELY SUCKS BECAUSE THEY HAVE SO MANY AMAZING REVIEWS AND I WAS SOOO EXCITED ABOUT BOOKING WITH THEM FOR MY 22ND BIRTHDAY CELEBATION BUT TOO BAD I DIDNT GET PAST MAKING THE RESERVATIONS. THEY NEED A NEW CUSTOMER SERVICE REPRESENTATIVE BECAUSE WHOEVER SHE IS HAPPENS TO BE ABSOLUTELY RUDE AND DISGUSTING! THEY ADVERTISED A RATE ONLINE FOR THE WINTER SPECIAL AND I'VE SPOKEN TO HER NUMEROUS TIMES JUST TO GET SOME QUESTIONS ANSWERED AND EACH TIME SHE REASSURED ME THAT THE PRICE WAS AS SEEN. WELL TONIGHT I CALLED BACK TO BOOK MY RESERVATION AND WAS TOLD THAT THE PRICE WAS ACTUALLY HIGHER THAN THE PRICE I WAS ORIGINALLY TOLD. SO OF COURSE MY NEXT QUESTION WAS WHAT HAPPENED TO THE WINTER SPECIAL AND APPARENTLY THEY DECIDED TO CHANGE THE EXPIRATION DATE LAST MINUTE (AND TO MAKE IT WORSE THE NEW EXPIRATION DATE IS THE DAY BEFORE I PLANNED ON GOING). I THEN ASKED FOR A MANAGER; WHO TOLD ME TO DO THAT? THIS LADY WENT OFF! SHE STARTS YELLING AS IF I DONT HAVE THE RIGHT TO ASK QUESTIONS. AND THEN SHE HAD THE NERVE TO TELL ME I CALLED TO MANY TIMES AS IF MY BUSINESS DOESNT MATTER TO HER. IT SUCKS THAT THE ADVERTISED QUOTE WAS RANDOMLY CHANGED BUT THE FACT THAT SHE WAS SOOOO NASTY ABOUT IT MADE IT EVEN WORSE! IF I COULD GIVE THIS ZERO STARS I WOULD. THATS HOW HORRIBLE THIS CUSTOMER SERVICE WAS.

i wouldn't bother. the website says $335 for a 6 hour tour and when i called they said its $550. hidden fees. going elsewhere