NAPA Auto Parts

02/10/2024 0900 Thank you Johnathan for helping me pick out the Optima Yellow battery for my 1988 Cadillac Brougham. It is nice to come to a place where the employees know what they're selling and provide good customer service.

Talked with some guys jamie and john about my car and they gave me some stellar service. I've been relying solely on reddit and youtube videos, so them answering all my questions thoroughly felt reassuring and insightful. As opposed to idk, when i go to autozone sometimes. i feel like they dont care as much.
The other time i went to mappa, there was this intimidating lady, but she was really engaged with the questions I was asking . She was very knowledgeable . Cool, Professional workers 5/5 stars, will shop again.

Excellent customer service. They walked me around the store until they found me the part I needed!

Good store and, unlike the big chains, stocks the recommended coolant type for my German car. The guys at the service desk are generally helpful and service is good.

Needed a new battery for my 2018 4runner, Donald was polite and professional, went out to my vehicle to make sure I got the right battery,, then explained clearly how to turn in my used battery. Thank you Donald.

Needed a trip of acid and the price for 1.5 gallons best Amazon.

The manager at NAPA is absolutely amazing. I believe his name is Rich (young guy with the coolest gray hair). He has amazing customer service skills and is always willing to go the extra step. He even helped me changed my lightbulbs from my Kia one time when I badly needed help. He’s the main reason I keep going back. I hope they treat him well there!

The man at the counter was very helpful and answered questions willingly. He knew his products well.

Interesting that there are negative reviews of this place.
I only recently (last few months) started going there for my parts and Rich takes such good care of me, that I have been back numerous times.

Never tries to up-sell me on things I do not need, is communicative, and does the research to find the correct parts for my cars. I have some cars with hard to find parts that are not readily available, so it is nice to find someone whom will go beyond the computer, pick up a phone, and try to find what you need.

So, I have no complaints and only positive thoughts.

Great service I have done a lot of work and NAPA IS GREAT with quick service and the professional staff does a great job

since I have another source who has better prices this store is not my main go to place for parts , but I do use them from time to time and never had any problems with the staff or the merchandise. easy to get to and easy to park and they are open on sunday. what more do you want?

Need it? They can get it. Usually same day. I don't think I've ever even gotten the wrong part from them. Even so, when I've needed to exchange other things, they've never given me an issue. To top it off, their prices beat most of their online competition.

Great store. They had the battey i needed for my jeep wrangler for the best price and, best quality. I got the napa legend pro.

Great place. The staff are always willing to help. They find the parts quick and have helped install wipers and change remote batteries. I highly recommend this place.

Very helpful staff. They were friendly and knowledgeable. They even had suggestions for items they don't carry.

Great prices....part in stock and great/fast customer service....You must buy your parts here people. Forget about AutoZone. I always purchase parts for my car here. I never go anywhere else.

Napa has what you need

Great store ,counter people are very helpful and knowledgeable, I have been dealing with the tuckahoe road store for years ,awesome guys.

Very friendly very well stocked and super help full they even gave me a free napa racing hat awesome

Nice people
They help us a lot