CELINE

Enjoyed my experience here, I worked with the sales associate Takako who was very helpful and knowledgeable. Can’t wait to return!

The sales associate Mabel is very friendly and always helpful.

Was planning to just look at wallets, but the sales person Eric was very friendly and brought out many colors of the belt bag I have been thinking about. He even took the dark blue and black bag outside the shop (and told me to follow him) so I could see it in natural sunlight and when I was unsure about size, he was very patient and let me try different sizes. Gave good feedback about colors. The prices here are better than the mainland stores too, and tax is half the price of LA.

Shop is across from Mac, easy to miss because The sign is not huge.

The sales associates here are all very friendly and courteous! We came here maybe 4 times during our stay and enjoyed each visit. We eventually bought the nano luggage with the help from Desmond. At first my wife was hesitant on buying the bag, but after Desmond explained the benefits of the bag we decided to buy it. Now, after looking at a "million" bags from other stores like LV and Gucci, my wife is still very happy with her Celine bag. Thank you Desmond for all your help!

Excellent service from Eric, who is very friendly, knowledgeable, and eager to help!

VERY INTERESTING CLOTHING!!🤩

品揃いが良く、新作もある。
女性の店長さんが対応してくれて、日本語も話せるので、すごく助かった。
妻にプレゼントで財布を購入し、もし、壊れて修理が必要になった場合、日本での対応の説明もしてもらい、本当に良かった❗

品揃えがいい👍免税店ではないけどね。

Sales associate are so nice they make you feel welcome Erick is the best associate in this store and I will recommended to see him if ever you stop by to this location.i purchase a bag the next day I open it the zipper pull is damage and I exchange it the next day and the one I got is damage again and I wasn’t happy with Experience especially I don’t like keep going back to the boutique waste my time and I’m kinda embarrassed but long story short Eric take care of everything I’m I’m so happy with the service

미니백을 구매했지만
직원 불친절함의 끝이네요

Disrespect from sales associate Katako (sorry for spell mistake)

I am a frequent buyer of luxurious items from main land but this experience totally rekt my experience for the day at the mall.
While expressing an interest and examining a Celine bag with my girlfriend with this sales associate, out of the blue, said sales associate took the bag because another group asks for this item despite we were taking a look already.

I was very likely to purchase it for fun but after the incident I bought something else instead, despite the other group who wanted it did not purchase it eventually.
I go to these brands enough to know sales sometimes judge on the appearance and treat people differently. We came from the beach that day in comfort outfit, while this other group of guests carrying channels probably represented a better sales opportunity. This however does not mean people should wear fancy to guarantee dignity and respect in this environment. What entailed was a very low expression of materialism.

Before I made my purchase, said sales associate expressed little interest in continuing to help for some reasons. It almost seemed we had to be subtle and grateful: "please may I please have a look?" Then she gave me a look in silence, seconds later, helped me. I don't take her help for granted but was it really necessary to treat us this way?

You know what that is like.

For the record, I did not make my purchase because I wanted to show her. It was not worth it. We liked something and we left with it. Leaving a review detailing what happened afterward: this is simply doing justice to the community.

I understand too people can wear out and be tired after a long day of work and personal perspective does not reflect the entire truth. Read this review knowing this is the customer's perspective and may not be entirely true in reality. She might just had a bad day or was very tired.

Really rude Japanese shop clerk at the store:/
若めだったからか、どうせ買わないと思われたのかはわかりませんが、終始タメ口、いくつかの商品で迷っていてもまるで早く店から出てほしいかのような態度を取られびっくりしました。セリーヌでは買う気にならず他のお店にいきました。セリーヌより高いお店の店員さんの方がよほど対応が良かったです。