RayMo Car Care Experts

Raymond and his ram are fantastic. Quality service that you cannot find anywhere else. He has worked on my Ram 1500 and Ford Escape when others turn down the repair. I won't be calling anyone else for little or big service

I usually avoid visiting auto shops, as dealerships and chain locations often seem to engage in dishonest practices. However, I have found a trustworthy alternative in RayMo Car Care. This family-owned business is run by genuinely honest and helpful individuals. I wholeheartedly recommend this auto shop to all my friends and family.

Fantastic mechanics! I thought we only had one problem but had suspicions of others and they confirmed it all. They were professional and kind, took photos as they repaired so we could see what was going on, and most importantly they were priced fairly. We will definitely be going back for any of our car needs!

Absolutely love the customer service and work done here! Jake is the nicest guy and this place never tries to upcharge me or tell me my car needs more work than it does just to get more money out of me. Always timely and in & out within an hour or so. Highly recommend!

I found RENEWED hope for my auto repair just off New Bern Avenue at New Hope Auto Service.

Every time I turn my ignition, or sit at a light with my car purring like a kitten - I personally thank Ray for going to bat with CarShield for me and not giving up.

My Suzuki with 40,000 miles was all but dead until Ray advised me to not accept defeat - he could get her running - and he did rebuilding her.

CarShield paid $4200, and they did not want to at first, but how could they argue with a 30yr certified expert mechanic?

I also paid my hefty share as a bartender but that’s because I trusted Ray’s no nonsense professional advice.

If you want renewed hope - give New Hope Auto Service your business. They don’t lie to you.

Sincerely - Jamie Montoya

I’ve been coming here for a few years and they always take great care of our cars. I’ve come to trust them and their workmanship, and they have proven themselves to be a top-notch, fair priced, high quality auto repair service. Ray and Neil are excellent mechanics, and I look forward to being a customer here for many more years. I never write reviews, but I seriously recommend this place to anyone looking for a great auto repair shop. Service is timely, friendly, honest, and they take the time to explain what is wrong with the vehicle and why certain repairs need to be done. This business is truly a gem in Raleigh!!!!

I have been taking my car to them since moving to NC and I am always satisfied when leaving. My father recommended them to me and now, I recommend them to everyone. They are reasonable, good, and have excellent customer service. You don't feel like just money walking in there, you feel more like family. Ray and Neil will work with you to make sure that you are up and running for a fair price.

Ray at New Hope Auto has been my mechanic for multiple vehicles for a few years now. He is an honest, straightforward guy and has always done fair by me. For example, I had to have a transmission rebuilt. Ray warrantied the work about a year later, there was a problem with the new transmission. Ray arranged to have the transmission rebuilt/replaced at no cost to me. I have had numerous other situations like that where Ray has looked out for me.

I have been very happy with the service I have received from New Hope Auto.

I've been here for years and won't let anyone but NHAS work on my 1996 Honda Civic. Ray and techs have always been the best. They don't oversell and as a matter of fact Ray will do his best to save you money. One example is something in my clutch went out causing my car not to start about a year ago. Instead of selling me a new clutch, he got in up there to replace one small part which cost me around $200 saving me a lot more money than a new clutch! I've had no problems since then.

I have AAA and don't live nearby. When I need a tow about once a year, AAA suggests a mechanic a mile away. I tell them no. I'm going to Ray.

For those of you who've left negative reviews, I'd suggest instead of writing a review first, talk with Ray. He'll do his best to fix the situation.

They were wonderful! I had a nail in my tire and needed to get it patched. Every other place I called told me it would be around 1.5 hours. New Hope had me in and out in less than 30 min. Everyone there was super friendly and helpful AND it was less than the other places had quoted. Definitely recommend them!

Ray and all the tech’s are extremely professional and always willing to help. Today I had my oil and filter replaced. I asked if they could take a look at my driver’s side brake lights. Ray and James ended up replacing them because I had put the incorrect ones in the car. Thank you for going the extra mile on my car.

Wonderful independently owned shop! Fixed my tire without charging me after having a rough morning. They were also very knowledgeable and answered my questions.
AAA across the street tried to make me spend money on a new tire even though mine could have been patched. Two tow trucks later I found this place.
I give my thanks to Ray and his crew!

My old Toyota truck started having trouble when I happened to be on New Bern Avenue, and I knew I had to get it fixed right there and then. I called around to a few places in the area and they all told me the same thing: Sorry, your truck is too old. Then I called New Hope Auto Service, and they said I could pull in anytime that day. My heroes! They were upfront about the problem, and also pointed out another urgent repair - and SHOWED me what they were talking about, so I knew it was necessary. Thank you, New Hope!

Took my vehicle there Ray Moore took very good care of my car. Took it to a shop before here they try to sell me spark plugs and 6 coils which all the issue was the fresh air tube was torn in 2 places. Thanks Ray I will recommend everyone to this place great people great prices.

excellent work!!! I got my car serviced in a timely manner, no problem at all! they fixed my honda accord for a low price with great customer service and they even explained it so i could better understand my cars problems! overall great business!

The staff was so very friendly! I had a little electrics issue with my vehicle after spilling Starbucks in the console area. I really appreciated how kind the staff were… and thankfully it was not incredibly pricey! I highly recommend.

Thanks Neal. You did an excellent job on my car today on my Honda Accord . I will always go to New Hope Auto Service. Their work, prices, and customer service is excellent.

Ray/owner is a perfectionist. He's not satisfied until the job is done right and stays true to his estimate! They have all the latest high-dollar Electronic equipment and yet was cheapest estimate around and job completed on time!!!

What a nice, honest, hard-working Family! Our RV broke down on the way through this area, we knew no one who could take a look at it, let alone work on it. Dean's Wrecker Svc suggested this business, and New Hope Auto jumped right on it.

THANKS, folks - you made a couple of Florida friends and we got to meet a great NC Family, too.

Very happy with job. Thank you