Expert Plumbing Heating & Electrical

I am 100% satisfied with the work done today by Expert Plumbing. Joe arrived on time. Was very pleasant. Took care of the building water shut off (condo). He did the necessary work efficiently. He kindly answered my questions. I will definitely call Expert Plumbing next time there is a problem here.

My first time working with Expert Plumbing. They were amazing! I can't say enough great things about them. We recently experienced frozen pipes at the community I manage, and they were kind enough to guide me thought the entire process. I mostly worked with Becky and she was wonderful. Very informative and on top of everything. Everyone was very professional and provided the best customer service anyone could ask for. Thank you so much for helping us when we needed it most!

Joe came here bright and early and had my drain working in no time at all. He had the best equipment and he cleaned everything he moved and also put it all back in order! I was very impressed and would highly recommend him and his company. He was very pleasant and a proud Dad of a future USAF member!! Thank you ! !

Very impressed with the quality and workmanship of both plumbers, Joe and William. They arrived on time, They were both very professional and polite. Carried out the task of 9 undersink drain clean outs with perfection. Meticulously clean when finished. Highly recommend Expert Plumbing.

I had a leak under my kitchen sink so I called Expert Plumbing. Joe came out and fixed our issue. He was prompt, polite and explained everything to me. Two days later, my daughter had water in her basement and I told her to call Expert Plumbing and Joe showed up and took care of her issue. My daughter was also happy with Joe. He even explained everything to her young children as he was fixing the problem. My grandson was so excited to watch. We will call Expert Plumbing again thanks to Joe!

Responsive, provided a reasonable estimate without any hidden charges. Cody, the technician was prompt, personable, efficient, respectful of our home and did a great job switching out our old sink/garbage disposal flanges. Expert was even able to get us in sooner than originally scheduled. Highly recommend!

We have been customers of Expert Plumbing, Heating & Electrical for a number of years and are always pleased with the service we receive. Contacting the company and setting up an appointment is easy and their technicians are excellent. Cody was at our home today for some plumbing work and did a great job.

Expert Plumbing installed a whole house humidifier in our home. Eric H was very professional and courteous. He did a wonderful job. Also, the office staff has been very friendly and accommodating. I would highly recommend their services.

Expert plumbing always send out their service techs with great customer service. Jim came out and was very knowledgeable about the job, left the job very clean and was very courteous. Will definitely use them in the future.

Been using expert for years for my plumbing issues. Jim is very knowledgeable and always takes the time to explain everything. Very clean and courteous. Office staff is always friendly and helpful. 5 ⭐

All I can say is I just had Joe the plumber at my house fixing my toilet, what a great guy. He fixed it and it is working so much better. Again thank you Expert for having such great employees! They are all amazing!!

After about 10 years my Rennai RL94i tankless water heater started to leak internally and of course at 1am. After about two hours of accessing the internals and diagnosis I determined the leak was coming from two separate locations. I decided it was best to replace than to fix. I personally installed this myself when i had time to do it. With my family not happy with the lack of hot water I need a solution quickly. This time I felt it was best to have a professional do it. I performed some research for a certified Rinnai certified pro. I found Expert Plumbing in Naperville. When I called at 8am I was greated by Becky and she was extremely friendly and I felt like she truly cared about my problem. I did speak with another lady whose name escapes me and she was equally as kind. I sent them detailed pictures and of what was already there and told them I wanted the newest Rinnai model with recirculating technology. It was the RSC199IN. They provided me with a detailed quote in a timely manner. While there was sticker shock it was worth every penny. Mark and Greg came to intall my new unit. They were super friendly and professional. They also put drop cloths everywhere to protect my flooring. They were here about 6 hours installing the unit. Their installation was incredibly clean and neat. I was super impressed with their work and professional installation. I would absolutely use them again. The best part is they are a pro certified Runnai shop and they registere your product and I will use them to service it annually as recommended. Need a tankless water heater? These are your people!

I have been using Expert Plumbing for all my major plumbing issues for my 400 unit property that I supervise for many years. Jim is my go to guy and always takes care of any issue quickly and efficiently.

Joe just came out to fix our plumbing issue and was great. Very efficient and personable. Everyone who works here is always just like Joe. Thank you Expert Plumbing.

I've used them twice. First time was for my water heater replacement, second time was for my furnace replacement. Chris came over and installed the furnace. Very professional and explained everything really well. He even fixed a missing common wire connection on my google thermostat that he noticed. I also had him fix my b-vent cap while he was here. He straightened it out and offered to spray paint the pipe while he was up there because it was starting to rust. Very happy over all and would use these guys again.

I live in a senior community all I can say is my toilet had issues and Joe the plumber from your Company came and fixed it and was so nice and polite and I now have no issues. What a great guy! :)

I would like to say as always Joe the plumber comes out to our property and services the tenants here always with a smile and positive attitude. Very polite guy. Takes his job seriously. Always gets the job done. 👍

Joe was great! He was thorough, professional and answered all our questions. We will definitely use this company again!

They weee very responsive and Joe helped us clear tree roots out of our pipes on a Sunday night. Very friendly nice and knowledgeable.

I contracted Expert Plumbing in 2014 for a replacement water heater. Kevin M. did a fantastic job. He was timely, professional, educated. I again contracted for a replacement furnace in May of 2017. Again, Marc P. and Eric H. stepped up to the task with outstanding workmanship, professionalism and customer courtesy.
Today, I had a followup appointment scheduled to investigate a rattling sound when the furnace started up. I assumed the problem was stemming from the new furnace, and wanted to curb the problem before it got worse. I was pleased to see Eric Holmes at my door this morning, exactly on scheduled time for arrival. He performed his analysis as a top-notch Tech, evaluating and checking all facets of the furnace, and then pin-pointed the vibration problem which was caused by two adjacent pipes. A one-of-a-kind problem? Possibly. But the experience and common sense of this qualified Technician only took a few minutes to uncover. My hat's off to Eric Holmes of Expert Plumbing Service.