Gerald Auto Group

Good service on my Subaru Forrester. Detailed paper worker to show what is maintained. Great waiting room if you must wait for your car to be serviced. Clean restrooms. Keurig bar. Bright and cheery. Staff polite , courteous.

It's nice when you get a loaner for longer work being done. Was having a hitch installed, which was done in a timely manner, but to long to sit and wait.

Always a pleasant experience whenever I go there. The service is great and they have a good wait area.

Great experience and both Naperville and North Aurora locations over the last year of buying used cars.

Excellent experience at Gerald Auto Group. I really wanted the new Subaru Outback Wilderness edition which is extremely difficult to find right now due to supply issues, but to make it even more difficult I had to have it in white with specific options. They looked at the inventories of their partner dealerships and located one. My salesperson went to pick it up and drive it back same-day. I returned later that evening to complete the purchase. Again, excellent experience. I would recommend and will return.

See Q aka Quentin Stanley ! Tell him Rob aka DR.BASE sent you! He will know!

I was upside down on my car and was able to get a deal done with out any BS... Straight to the point and not your typical car salesman. I got myself a brand new 2021 Kia Seltos and i absolutely love it!

Thank you, Q!

🙌🙌🙌🙌🙌

Great service, which we don't need to use so often.

Still going great.

This was our first trip out looking for something basic for our son. The sales staff took care to talk through our options, they seemed very upfront about pricing and spent time letting our son test drive a few cars. All of this knowing we were probably not going to buy from them that day.

Had a great experience car shopping. I also went to the Gerald Subaru to have a repair done on the trunk of my car. Fastest repair I've ever had done in my life! They also gave me a loaner Subaru Impreza to drive. Very Friendly and professional service, they made it so easy. I love my new car!

I have now bought 4 cars there. Not your run of the mill sales staff. Easy to work with and i felt i got a good deal. Thanks Brian Murphy. Love the 2021 Sorento. And only Gerald KIA gives a lifetime power train warranty.

My wife and I had been interested in an Outback for quite some time but had never looked at them. On the spur of the moment, we decided to visit Gerald Subaru. We were greeted by Leo Lopez. We found Leo to be very friendly, courteous, professional and knowledgeable. We glanced at a couple of new Outbacks but quickly realized that the package we wanted was way more than we were willing to spend so I asked Leo what he had in the way of 2 or 3 year old Outbacks. He located a beautiful 2016 Outback 2.5i Limited on the lot. This vehicle was low mileage, very well maintained and had every bell and whistle available on a 2016 Outback, and it had the color scheme we like. We went for a test drive and decided it was the vehicle for us. We looked at the numbers and Leo worked hard to get the price where we wanted to be, so we closed the deal! Working with Leo and the entire team at Gerald was a total pleasure. I highly recommend you contact Leo the next time you are in the market for a vehicle. He won't disappoint! I know we will be going back when the time comes.

Great subaru dealer. Purchased our outback here a few years ago and it's a pleasure to come back here for service. The waiting area is very large, always clean, and has coffee, beverages, and snacks that are always well stocked.

Very sorry to hear Len Batson is no longer part of the Gerald Team. Huge loss for great and honest customer service. Will have to track Len down. This guy is amazing.

A really good experience. Great people, great service, very helpful & accommodating. Did my first lease deal here last week. So far, so good! Will definitely recommend/refer.

We bought our car there. We feel like we got a better price by doing it over the internet. Now I go there to buy oil filters because I like to change my own oil. The little service that our car has had in the two years we've owned it, has been executed properly so we have no problems with them in any sense.

Highly recommend.. great staff, non pushy

Felt at ease with Ehab (sales associate) who explained everything in detail and honestly. They are what all dealerships should be.

They treat their customers extremely well, before, during and after vehicle purchase. Honest and direct, willing to follow up and go the extra mile for customer satisfaction. From a family who has owned 6 Subarus, all purchased from Gerald, with relationship going back 20 years.

Very nice people made a great deal very happy

Mohamed and John Smith are amazing! They took very good care of us and how loyal our family is with Kia. I would recommend this location to all my family and friends. Thanks KIA in Naperville