Fixology Jewelry, Watch, and Smartphone Repair

Excellent place to get new batteries, watch repair, and other services like this. Staff are very good at what they do and the prices are good.

Very professional crew in this store!! They always do amazing job on my watches!!!
Thank u

I had a watch that was too big, the guy fixed it in 15-30mins. It also fell apart and he put it back together for free, real quick too! Falling apart has nothing to do with his handy work though and my watch fits on my wrist nicely now too ;D

These guys are truly awesome. I've had 2 watches repaired there and a phone screen replaced. They stand behind their work 110%. I had them fix a phone screen (iPhone SE) and promptly put it away as a backup. 6 months later when I went to use it I discovered that the screen didn't work 100%. I took it in and despite that it was my responsibility to test it when I picked it up they still honored the work as if it were done the day before. Truly excellent customer service! HIGHLY RECOMMEND!

When my phone stopped working I thought I was SOL but Fixology was able to replace my battery and get it working again for an extremely reasonable price. Staff was friendly and straightforward which was such a relief after trying to puzzle out my provider's customer service. Truly cannot thank these guys enough!

I'm a dope and couldn't for the life of me fix my watch band (Citizen ECO Drive) that snapped off. I took the pieces in and Pharanear offered prompt and excellent service--and fixed it right up! Great to know this is available in the Skyways downtown.

Just walked in one day and I told the technician what issues I was having, he took one look at my phone and told me what was wrong with it, what he could do to fix it, and what parts he needed. I put a down payment so he could order the parts and a week later It took him only an hour to fix.

Couldn't let the day pass by without raving about my wonderful experiences with the services Robert provided. Nowadays it feels as though superior customer service can be hard to come across but I cannot express how delighted and refreshing it was to come across an individual who was glad to help, knowledgeable on options available to me, and was so authentic with wanting to make sure my phone screen issues were resolved. Robert is an absolute gem and based on the reviews I see that he is receiving the acknowledgment for his kindness. I have had my fair share of phone issues (clumsy hands) so I know that I have found a place I can turn to in the future for any of my phone needs. I would highly recommend this fixology location specifically and have no doubts that your phone, jewelry or watch will be in the best of hands with Robert.

I found this place on Google Maps. I went there after reading the positive reviews. Knowledgeable and ethical are two important criteria. I rate them tops on both.

Update: 1/29/21

After my very positive interactions with Minneapolis Fixology, I took in a pocket watch my wife gave me as a wedding present forty years ago. Bob told me that the 40 year old watch could be sent in to the manufacture for a total restoration but that it would take a long time. I decided I could happily wait for my pocket watch to get a total restoration.

Bob contacted me approximately a year later and said he had the restored pocket watch and I could pick it up at my convenience. Unfortunately by this time the world was in the middle of a pandemic and I had retired and moved to a remote area in Hawaii. Bob offered to send me the watch. He used various services to send me the watch and each time it was returned to him as undeliverable at my location. I think it was the fourth time it finally was delivered to me by Fed Ex.

I told Bob he had gone the extra 4,000 miles to get me the watch and I wanted to pay him for the extra time and expense of shipping it to me. He told me there was no extra charge for the shipping. The watch looks beautiful. I held Minneapolis Fixology in very high regard prior to this last experience. I am sure pleased I went to them both times.

Incredible customer service. The guy knows his stuff, makes sure customers are taken care of, and is just genuinely kind and caring. I had tried to use a Groupon and messed up the payment and he was flexible and honored the price even when my coupon didn't go through. I will definitely be returning for any future tech issues. He just made the entire experience phenomenal.

Robert at the Downtown location is very talented at his job as he was able to fix both my watch and phone in under an hour with no mistakes! He also is a great guy to chat with and knowledgeable about the products he works with. Would come again!

I had my iPhone 8 Plus front screen replaced and couldn’t be happier with it.

- Robert who helped me out was fantastic / super friendly !
- quick (took less than 25min)
- great value (best price I found around the cities by about $20-$40)
- great quality (new screen looks amazing and everything works perfect)
- will 100% go back again if I ever need another phone repair

I got batteries replaced in my old watch here and was so glad to find a place in downtown that does the job so quickly and at a reasonable price. The service was more than impressive. I think I will be taking all my watch/cellphone repairs there from now on.

I broke my watch band and needed it resized. Robert, who helped me, was so nice, incredibly quick with the band repair, and the resizing only took 10ish minutes and was done perfectly the first time. And for my rose gold Fossil Julianna HR smartwatch (only adding the model in case different models cost different things), it only cost me $15 total.

Yesterday I went to Fixology (Downtown) to inquiring about pricing on fixing my Apple Watch. The worker at the time was honest, confident and provided me with a HIGH LEVEL OF SERVICE! I haven’t experienced in a VERY long time. He provided me with the best possible cost effective solution that would benefit me and he was very sincere about his response that let me know he was looking out for my best interest. If you’re looking for a company that makes sure they provide you with the best solution and service with smile check out Fixology!!

I had to wait 2 months to get my watch band repaired due to Covid19 so I was really happy when they were allowed to reopen. I walked in, they assisted me right away, the put in a new pin to repair my watchband and didn't even charge me. He said he was just happy to help. Even though it likely would've been a minor charge, the service and friendliness of the staff far exceeded my expectations. I highly recommend Fixology! Thanks Fixology!

I snagged my watch-strap & it pulled off my watch on one side. Called Fixology to inquire bout repair (poss cost). Was IMPRESSED by Robert's cordiality & competence when we spoke on the phone. Enthusiastically, I made my way there. Entering, I knew the friendly, dapper-looking fellow who greeted me must be self-same Robert to whom I had spoken on the phone. I handed him my watch & was glancing around the bright & clean shop when he smiled, extended his hand, & gave my watch back already fixed! He didn't charge me a dime, a superb Craftsman, excellent experience, HIGHLY RECOMMEND!!!

I had to change the battery on a Fossil watch and was unable to do it myself (apparently it requires a special tool). I visited a few Jewelers and was quoted $25+ just to pop the battery case off! Finally I went to Fixology where a fine gentleman named Robert not only removed the battery cover but also provided me with a new battery as the one I had bought was slightly the wrong size. He did this all at a fraction of the cost of what the jewelers quoted. Huge thanks to Robert and Fixology for making my Monday more tolerable.

Bought a replacement watchband, but couldn't get the old pins out. Fixology (Skyway) replaced the band in about two minutes. Wouldn't charge me (even when I tried to pay). My payment is this review, recommendations to anyone who is looking for a watch/phone repair store, and future business when I need a new battery, or any work done. Very happy!

BEST PLACE EVER! My iPhone 6s became shattered, my home button fell out and my battery became completely useless. Googled Fixology and Robert was there to help. HE GENUINELY ENJOYS HELPING AND BEING A GREAT SERVICE FROM THE HEART TO EVERYONE HE MEETS AND HE MET AND EXCEEDED ALL MY NEEDS TO BEYOND BELIEF! He was the most friendly helpful and knowledgeable person I have ever met plus the prices where unarguably fair. Way more reasonable than the others I spoke with. I will never go anywhere else for help because this service was genuinely one of a kind and this is the only place I’d recommend.