Northeast Bank

I'm business owner in NE Mpls and use this location for my banking and I love them! Everyone is always kind and helpful. I've had nothing but positive experiences in five years.

My parents were small business owners customers of NE Bank when I was a kid... It's been a pleasure banking with them now as a small business owner myself. I've had an excellent experience working with the bankers, tellers, and commercial lending teams. Special thank you to Becky, Janelle, and Tom S. I look forward to a long-term relationship with NE Bank I have already referred several business associates of mine to NE Bank and will continue to do so. Their service is professional, personable, and their business practices are responsible and ethical.

I was recommended to check out Northeast Bank by my business advisor and I'm so happy I did. As a small business owner with a growing business I've appreciated the relationship I've been able to build. During COVID19 they helped me navigate the PPP loan and make sure I had the help and information I needed during an extremely stressful time. I highly recommend Northeast Bank!

Dusten @ NE bank has been so great and is always on top of things. He has made difficult situations easy to navigate and communicates very well and keeps on top of things. I highly suggest this guy for all your business banking needs.

The service at Northeast Bank is above and beyond! They truly take the time to get to know you and are genuine in all their interactions.

Outstanding customer service, very friendly and always ready to help. You feel home with Northeast Bank. I highly recommend to bank with Northeast Bank

Very good customer service & always feel welcome when you are greeted with the person at the entrance desk.great bank

Best customer service out of all the banks in the twin cities Hands Down!

My wife works here! The best customer service and recommend them as main banking Institute

Love this bank friendly service, always wants to help. Most of the tellers know my name

They Cash Checks !

It's decent.

Actual got help today!

I opened an account here because I was going out of the country and needed a debit card that I could use internationally. When I signed up with them that is the first thing I made sure of and my banker was well aware that I was going on a vacation because I was very excited about it and blabbing on and on about it. He told me to just make sure to call the bank a few days before I leave so the bank knows that I'm out of the country and not to flag my account. Great. Well, I never received my bank card. I called and stopped by only to be told that it's been processed. Sorry but that does me no good. I ended up having to connect my cash app account to this account so I could transfer cash out. Whew! Or so I thought.
I end up leaving for my trip with my cash app loaded plus cash money (which you can't do much with nowadays lol). I find out that I can only transfer $10 per day from this account to my cash app until I've been with the bank 90 days. By the time I find the out I've run into a money emergency and I'm on the Isle of Skye where there is maybe 1% reception and I'm trying to message the bank asking for a 1x emergency transfer. If they say no, fine. But neither of the bankers I was speaking with could grasp the concept of the time difference, the urgency of the matter and they couldn't fathom why my phone wouldn't work if they called me. Hello? I'm 3000 miles away and it's a cheap government phone, like it's going to get reception on a remote island in Scotland. I can message you because there's wifi here but that's it.
But still my banker tries to call me and since he couldn't reach me thinks that my pleas are some sort of a scam or something then then then omg (forehead slap) my student loan balloon payment that I had pre paid to come out on a certain date came through and I had totally forgotten about it and it made my account negative. At this point I could totally understand them not doing the transfer. But what they did next was they closed my account, tagged me as a bad check writer then sent me a check for my money that was in the bank. Yes, they sent me a check after they tagged me as a bad check writer. Walmart wouldn't even cash it. So, they know I'm going through an emergency in Scotland where I need money and instead of just returning the check and not doing the transfer they had to go that extra mile and really screw me and make it next to impossible for me to get my money once I got back. So i went to them for help in a crisis and they did not handle the situation properly or professionally.
I do not recommend this bank for the reasons above but also because they close super early. The bankers never return calls and it seems like they're just phony fakes that really dgaf.
I didn't trust banks before and now I really really REALLY don't. Oh and their app is super glitchy and not very updated.

Photo is: Isle of Skye