Allina Health Heart Hospital Pharmacy

So appreciative of my fellow techs and pharmacists here. I’m a hospital employee in another department who fills my own prescriptions here. They’re efficient, kind, and keep a look out for their patients. It is noticed and appreciated. Go team.

I’ve gotten the best service at this pharmacy than any other one I’ve used, which is a lot. I’m very impressed with costumer service and thoroughness. My first time picking up a prescription, the pharmacist found a coupon for me which brought my medication down to $30, where previously I had been paying anywhere from $150-$350 depending on my deductible. She told me to never pay over $30 for it and I never have since.

Most recently, I called in a prescription super last minute and they had it ready in about 20 minutes for the end of my shift. It was one of their busiest times and being the evening (10pm) less staff around. There was an issue with the coupon payment, however, as promised they called me the next morning and were able to reimburse over the phone so I didn’t have to come in.
Thank you to all the staff for your great service!

Every person I have ever talked to about filling my prescriptions has been friendly and super helpful. I can almost hear their smile over the phone. It's so nice to experience this type of service and attitude when our world seems so dreary. Thank you!!

Great doctors and superb staff

Staff is very helpful and pleasent to me. Make me feel welcome. The pharmacy has everything I need always in stock. Excellent all around !

I go to the Health Heart Hospital Pharmacy for a speciality drug. The staff is always friendly and helpful. Samantha is the best!

Super fast service. A definite go to pharmacy!

Open 24 hours always as plus. Staff is always friendly.

Wonderful staff and never a problem.

Great staff, great care.

Excellent surgeons!

Good place if you have somebody with you being woken up after being assauted knocked unconcious is a little on the frightning side without someone with you know .

Hit or miss depends on the nurses you get.

I've never gone to this pharmacy without having problems. I've never been there and not had to wait at least 20 minutes, and that's after calling days in advanced. This past time I called 5 days ahead of time for a refill, I get there and they tell me that they needed my doctor to approve a refill but they were unable to get ahold of him. Turns out they were contacting the completely wrong clinic, and for some reason didn't try to contact me about it within the 5 days of me requesting a refill. So I call him myself and he approves the refill, I tell them I will be back in an hour and a half. I come back when I said I would, and I still had to wait 20 minutes to get my meds. For being a hospital pharmacy, they really suck. CVS is somehow way better. I'm transferring my prescriptions next month and never coming back. Ridiculous. At least the pharmacists are nice.