U.S. Bank Branch

Bri was amazing! So kind and helpful!

I've banked here for 10+ years and they've always taken care of me. :)

Willing to make Every Experience a Pleasant and Hospitable one.

Always have a positive experience at this branch!

Easy to communicate.

Good bank, BUT DON'T USE THEIR CURRENCY EXCHANGE TABLE at this location. Go online at the US Bank website and convert currency there. I made the mistake of converting $1,300 USD to Euro's, they gave me $980 euro's at their desk. However I went to US Bank's online conversion and calculated the exchange to be $1,034, so I felt like I was shorted $55 Euros. I called the Travelex helpdesk (who US Bank uses for their currency exchange) and they told me that I only get the online exchange rate if I go online and have them physically mail me the Euro's, and that if I do it at a bank location the bank adds their commission and fee. I understand that bank's make fees, and I'm ok with that, but it doesn't seem right that US Bank made a $55 Euro fee (about $60-$65 dollars) IN ADDITION to the fee that Travelex collected for the conversion.

Got a card printed here. Specifically asked the man at the counter if running it for 2000 with the plumber. Told them if there would be a problem I would need a check. The clerk says no problem at all just swipe the card. Lo and behold it has a limit of 1000 on it that us bank is not willing to remove. Had to call and beg various people to let me use their cards for the balance past 1000. Possibly the most humiliating experience of my life because these clowns don't know how to do their job and lie for fun

U.S. Banks stopped allowing you to send money to people unless they have a Zelle account, or you want to do a $30 wire transfer (that will also cost the recipient money).

Very electronically unfriendly.

The level of incompetence paired with a snooty attitude is enough to drive any reasonable person into blackout anger. To the red head that worked this location on January 4th 2023 I’ll be looking into whatever I can do to remove you from you from your position. You are not competent enough, nor do you have the personality to be dealing with customers and their money for a living. Maybe try McDonald’s or start an only fans

THEY RANK -10 in my book. This bank will go out of its way to take money from a person, via returning already completed transactions, not allowing one to make an account positive thus stoping a pending returned item..all so they may claim $36 more for the bank...at their customers dissatisfaction. They claim to be a top rated bank in the area of morality. They are scum.

It would be nice if the ONLY US Bank location currently open downtown was actually open for a whole day. But nope. 930a-4:00

Should update online hours as they have apparently been open til only 4pm for over 3 months now. So glad I rushed here to make it by 5 since that’s what it says online!

The lady at the currency exchange table was totally rude. It's like she enjoyed saying no to different types of money.

Do not try this credit card. Payments applied late then no service. You will Waste allot of time.

Why do I have such a hard time calling and getting a hold of this branch. Rang for 5 min and then I hung up

DO NOT USE US BANK

DO NOT USE US BANK

DO NOT USE US BANK

DO NOT USE THIS BANK
THEY HOLD YOUR MONEY HOSTAGE AND WILL NOT ALLOW YOU TO USE IT WHEN YOU NEED IT

DO NOT USE US BANK

DO NOT USE US BANK

DO NOT USE US BANK

DO NOT USE US BANK

DO NOT USE US BANK

DO NOT USE US BANK