Bridgewater Bank

This bank has changed my expectations! They went 'above and beyond' by helping my organization fulfill our needs by giving us that extra-special attention that everyone should come to expect from a banking institution! Kudos to you guys for getting it right and fixing the problem.

The best bank in the Twin Cities! Very nice to be able to go in the drive thru or go inside. Great service.

This bank loves to get to know people in the community it serves. It's nice to stop in and see friendly faces.

Very friendly, everything you would expect from a personal banking experience

Great Experience. Nice location! Fun people

Friendly. Efficient. Great customer service.

Great banking people.

I’ve banked here when they were FNBL. They’ve successfully retained that personal feeling when you are doing business. Professional staff. Mike Morris has been great to work with throughout the years.

Hours are difficult to access.

Inconvenient hours. Most people work til 5 everyday and they are all closed by then. Other wise no other issues.

Very slow at the drive up windows processing deposits, short vehicle lines, three lanes open, but only one person stationed on the service counter. Also be sure to double check amounts entered. Had to correct teller a couple times on amounts written on check, as well as correct the teller inside who shorted me 100 dollars on a large cash deposit. But I do agree, they are friendly.🙄

When the late Delaney Sr. It was open tell 9, then 8, 7 now 6pm. Delaney Jr sold out, which isn’t surprising. I, however, close my account transfer to my ex-employers CU. Mill City.

CUs have Share Brancing. I’ve gone around the county & obviously, needed Cash. Because, I belong to a CU, there’s no charge, unlike the Cash Machine.

Bank Complaines about. CUs now paying Taxes. Banks Complainers haven’t done their honewirk that CUs have been around for around 85 yrs. Bank own their Buildings & Members, Employees pay both Income & Property Taxes. It’s Membership own.
Where is their proof, that no taxes are paid?

I live in St. Paul, not Minneapolis. Bigger Banks are getting Bigger & Hustle & Ugly. Blogs. .

CUs have real Phone English Spoken Customer Service. Those Employees are local, not in a foreign county. It’s not about Race. It’s about Qualitative English major score to understand.

That said: if Big Banks are Monopoly & keeps on merging & unfair take over. Why cant Independent Banks become identical share brancing to Credit Unions. Well the Delany rudly snobed me. & wouldn’t reason, then, your Bank took over FNBL. It’s not surprising.

So again; it abut Convenience belonging to a CU. Getting Cash at a Share Branch especially when traveling out of town.

The best of luck, maybe one day, my point will be herded. Why must we tolerate, eg : Wells Fargo?

What a joke of a bank. I was written a check, and went into this bank to cash it. The check was drawn on this bank. I was told there was a "fee" to cash the check I was written by THEIR CUSTOMER. Why are banks charging people to cash checks written by their account holders? The banks answer to that question was "Because we give you the cash". Are you kidding me? And if I deposited the check into my own bank, would they charge a "fee" still? Nope. Just the guy walking in, written a check by one of their account holders. Why not charge "their customer" this fee? They just do it because they can, and there is really nothing we can do about it. Another way these banks take advantage of people.

I had an absolutely terrible experience working with Chris Myers. After Chris having my information for 5 month and going through the closing process for 2 months..2 days before closing he cant get the loan done. What? What have you been doing for 5 months?? If you like company's or incompetent loan offices that do not know their business, talk smart a good game and can perform and will leave you hanging at the closing table..Bridge water bank is for you. Terrible, Terrible company.

Closed our personal and business checking accounts without notifying us, sent the notification to our old address. They do not consider the money we invested in checks and the time it takes to switch our Square account, payroll accounts etc., not to mention we do not like having our confidential business bank account documents being mailed to the wrong address. Darcy and Charlene did not seem to care and said this was business as usual for Bridgewater Bank. They never e-mailed or called us to notify us of this change, and we have our e-mail phone, and new address on file. Very upset with this bank.