Franklin Myles - State Farm Insurance Agent

Stephanie took care of our needs she found us the most affordable rate for our homeowners insurance and even us know how we could save more by bundling. Stephanie this was the best Customer Service I’ve received in a long time, Stephanie really saved us thousands of dollars, she is the best. Thank You Stephanie!!! Deb & Ant.

This was the most pleasant experience I’ve ever had buying insurance! Stephanie Wright has to be the most knowledgeable and caring insurance agent I have ever spoken with in my life. I truly appreciate The time she took to explain each and every detail. Absolutely a wonderful experience.

This office has been more than helpful every time I needed something! Everyone is friendly, professional and go out of their way to help. I mainly work with Stephanie. She is very knowledgeable, professional and goes above consistently to take care of business! I highly recommend the Frank Myles office!

What a pleasant experience! Stephanie was wonderful to work with. Very knowledgeable and transparent. Learned a lot, laughed a lot and got a great quote. I would recommend her to anyone!

So I decided to call around and ask/learn about life insurance. Didn’t know anything about it but I knew it was something I should have. Didn’t even know the difference between term and whole life. I was helped by a Stephanie. She was patient with all my questions. (I asked a lot and she answered them all very professionally.) and very informative. By the end of the call I got a 150k policy at a reasonable rate I can afford. I’m 32 btw. Glad I made this decision while still young. Am I’m glad Stephanie was the first person I got in touch with when I decided to call around.

I wanted to switch insurance companies and Moriah @ State Farm has made this transition very easy. Excellent customer service and she takes the time to ensure the customer is protected and taken care of. Also I have to mention the pricing, my rates are now more affordable with better coverage in comparison to my previous insurance company. I highly recommend this agent and company!

Walked into the office after doing a Google search for auto insurance.
My previous insurance thru AAA more than doubled (no ticket, accidents, or claims) so I was needing to find a new provider.
Was greeted by the entire staff and I was promptly taken care of by Stephanie. In almost no time she provided me with a quote (same coverage I had thru AAA) at less than what I was paying. Needless to say, I immediately purchased the policy.
I left not only a very satisfied customer, but also extremely impressed by the professionalism of Stephanie and the entire staff.
I highly recommend Stephanie and this office for all your insurance needs.

I've been with them for well over five years. keisha is one of the nicest most professional talents there. When I call I look forward to speaking to her. She very knowledgeable and helpful.

Absolutely amazing people to work with. They are always there when you have a question or need advise. I'm so glad I switched to them. Couldn't ask for anyone better. Moriah was an absolute God send when buying my house and helping me figure out what worked best for me. Even went the extra mile to ask someone else about my well and always made sure I knew and understood what she was telling me.

I explained to Stephanie Wright about me not being able to find a reasonable insurance. She was so helpful. She also went through everything with me step by step and by the end of our call I really felt good about the policy I chose. Stephanie W. was fantastic. Thank you again 🖤

Working with Stephanie for coverage on our rental home in Cleveland was pure pleasure. No kidding.
Stephanie was caring, friendly, efficient and understood our immediate needs and went straight to work in writing a policy that exceeded or expectations. Want quality State Farm insurance in the Cleveland area? Look no further than Stephanie Wright at Franklin Myles!

Stephanie Wright was very informative when setting up my life insurance policies. I have been getting all my insurance needs met from Franklin Myles for years thanks to you all! Special thanks to LaKeisha she's always super helpful and adds a professional friendly touch throughout the years at some of the most stressful times (filing a claim) .. again thank you all !

Just switched to State Farm and now I pay less for renters, car and life insurance and roadside assistance than I was paying for just car insurance with progressive. Stephanie Wright was supper helpful and friendly. She answered all of my questions and was just great to work with!

Stephanie is very knowledgeable, efficient, and customer centric. It was a pleasure working with her and the entire staff.

If you need insurance, you need to see Stephanie. She is knowledgeable, professional, and friendly. She not only took her time explaining everything, but she was also able to get us the best bang for our buck. I would highly recommend her and the entire staff. What a great place!

Stephanie was exceptional helpful with policy setup and explanation. Highly recommend having her as a personal agent.

Franklin Myles and his team represent the utmost professionalism, integrity and knowledge. Both he and Stephanie Wright took the time to explain in great detail each itemization for home and auto quotes, and answered my questions thoroughly and honestly so that I could make an informed decision. I highly recommend working with them!

I really loved how transparent Stephanie was during the process! Very energetic and full of compassion which showed that she actually cared for my well being. Thank you Steph!

This is by far the best insurance experience I’ve had. Stephanie was delightful, professional and very quick to understand my insurance needs, and went out of her way to try and get me the best quote possible to even beat what I received online! The additional coverages she recommended were relevant to me and I never felt I was being pushed or upsold like other places do. In and out in 10 minutes with peace of mind.

Franklin Myles State Farm Insurance Agent is what I consider the Gold Standard of Insurance Companies. They are one of Cleveland Heights best kept secrets (say I)! They have been providing excellent insurance policy coverage and advisement to their customers for many years!

Stephanie Wright is one of their best Insurance Agents I've encountered to date, and I've had many many encounters w/ agents in the past. She's what I would describe as a "rare bird" because she's an expert in all various insurance policies to fit your needs. She's smart, has excellent! communication! skills! and really really understands AND CARES!!!! ABOUT HER CUSTOMERS!!!

My experience with Stephanie, and Franklin Myles State Farm Agency overall has been quite satisfactory; I don't say this lightly.

So for those of you who read this review, and are not quite satisfied w/ their Insurance Agency (lack of CS skills/service, no clear understanding of your policies, no one to really discuss them with, and any other issue(s)), I highly recommend that you call Franklin Myles State Farm Agent for any/all of your insurance needs; even consider switching ALL OF YOUR POLICIES to Franklin Myles State Farm Insurance Agent.

I did, and they have proven to me that they are a keeper. They have structured my policies to fit my needs. They have offered me very good rates, and are always sincerely willing to review my policies w/ me if I don't fully understand some language/rule(s) in my policies, or, I feel there's a need for change.

Thank you Franklin Myles State Farm Agent! Thank you Stephanie!

CT