Henry B. Ball Jewelers

Hi, I want to start off by saying you do not have to buy your jewelry from him in order for him to repair it. I was so excited that he fixed my ring when (Kays and Jared’s ) did not want to fix it because I did not purchase the ring with them. He’s very fair pricing, and very fast. I will always take my jewelry to Henry B. Ball Jewelers 😊

Henry and his staff were amazing to work with! He was very helpful during the ring shopping process and made me feel a lot less stressed with everything. I will be going back there for any of my jewelry needs in the future!

Nice shop and staff. Robert was pleasant and helpful. He repaired my favorite watch.

After months of looking for the perfect upgrade to my ring, we happened to stop into Henry B. Ball Jewelers on a whim. I'm so very happy that we did, we found the perfect ring! It was exactly what we were looking for. Robert & Jackie were so nice to work with! We had a great experience with both of them. We will definitely be repeat customers!

Robert was very knowledgeable about the history of the Ball Watch Co and the collection of watches in his inventory. They were very high quality watches (finishing, variety of complications, sturdy feel, and tritium lume tubes). Check them out!

Excellent customer service for many years. My husband and I came here over 25 years ago to order wedding bands and set my engagement ring. Fast forward to now (25 years later), my husband was able to buy the matching anniversary band for my wedding set. I was very surprised when he re-proposed to me and I received the matching band. My husband stated that they were able to look up our old account and special order the exact matching band. They were also very helpful with giving a hand/advice to my husband on other details to make our 25th anniversary perfect!! Thank you Henry B. Ball. ;)

I recently lost my wedding rings and out of the 3 jewelry companies that my State Farm Insurance suggested to replace my rings, I chose Henry B. Ball Jewelers. I was graciously greeted and felt at ease deciding on my new wedding ring set. There is a great selection in the display cases plus they have jewelry books to look through. They worked with me for a couple of hours and I finally picked out my beautiful new rings. I would highly suggest Henry B. Ball Jewelers for your next jewelry needs!

Very highly recommend! I took my engagement ring there to be repaired and it looks as good as the day my husband gave it to me! They paid attention to detail, displayed excellent customer service, and went above and beyond all expectations. Definitely my go-to for jewelry repair from now on, as well as any other jewelry needs.

*Wonderful* store! Jennifer helped my (now) husband with my engagement ring and I LOVE it! They didn't carry the line at the time and she went above and beyond to find the exact ring he wanted for me, the stones to customize it, and everything! I even ordered his wedding band through them! She is amazing...

I had my mother's heirloom wedding rings removed from a gold disk and sized. They did a beautiful job! Such wonderful service, very courteous and attentive. You can tell that customer care is their priority. So happy with their job. They are #1 in my book!..

The absolute best place in Northeastern Ohio for jewelry and watches.

Exceptional customer service. Robert Ball and his staff are extremely knowledgeable and friendly.

Every trip to this store is a pleasure!

Great service! He fixed my gold necklace and didn’t charge me a thing even though it was the first time I entered the store. I’ll definitely be back again! Nice selection of jewelry too!

Very professional and helpful with getting the perfect rings to match up to our current one. We are going back before our wedding to have our rings cleaned too. Best jeweler in our area for sure.

The ONLY place I would take my mother's ring for cleaning and repair. I will miss the fairlawn heights location but happy to find this gem now that I am mostly in Stark County.

I had a wonderful experience with my first purchase here. Staff was friendly, and helped me order a ring from a retired jewelers records 17 years after I bought the first one. I will definitely be back for my next purchase.

Robert was great! He let us know he had the perfect diamond coming in and he wasn’t kidding! After shopping around quite a few other places the diamond Robert got for us was a cut above.

Always happy with the service. Great selection.

My wedding band was damaged and the manufacturer replaced it with a similar ring but not the right specifications. The staff a HBB fought for me with the manufacturer to make sure the ring was remade to original specs. Thanks guys!

Talk about a class act. Robert and his company is pure honestly and class. Great deals to boot!

They did a beautiful job with my ring, and they made it so easy! Thank you!