Metro by T-Mobile

Im not too for sure about metro pcs the company… but THIS EXCAT store is GREAT… the man manger was really pleasant and had great customer service. Every question I had he had a answer and was really patient I hope he reads this and also the ceo of the company! Thank you sir i for got your name be we was talking about you just getting a iPhone in December.

I went into the store yesterday 8/06/2018 about 6:48pm to pay my bill and I did know the store didn't close until 7 . First the rep didn't greet me I saw where he was counting the money and open sign was off but the door was open but it wasn't 7 . The rep was very rude I said I would like to pay my bill he said in a rude way im closed I then said well its not 7pm yet the rep then said well I got somewhere to go I then said well it not 7 he then said I said I got somewhere to go . I proceeded to ask for his supervisor name he said I'm not going to tell you i the asked his name he said I'm not going to tell you . If you going to hire young people make sure they know what Customer Service very rude unprofessional rep without a name badge and myself coming in to a store to make a payment it wasn't going to take 5 minutes.

Visited with a friend. The representative was personable, friendly and knowledgeable.

Amazing customer service

Very helpful

Love it

The guys who work there are very laid back and inviting

The company jips it's customers out of money. How can they sell a 29.00 phone and charge you 69.00 plus tax and a 15.00 fee whether or not if you keep your new number or get a new number. And you have to pay 30.00 or 60.00 for your phone bill? It's highway rubber that's what it is.

Can't get my hotspots

No I phones and no show of enthusiasm when I as a new customer walked in the store need to be better prepped at what to do customer service wise they did not have it together

When i called the guy answers the phone by saying "yea" was very rude and would not answer my questions I would not rexcomend going to this store at all