Professional Accounting

This is hands down the BEST place to get your taxes done! Ive been coming here for 8 years and it has always been an incredible family oriented and friendly experience. Lena and her staff are extremely welcoming and helpful! This is my go to place....period! Plus she always has awesome goodies that she gives her clients each year! Lena you are an F'n Rockstar!

Love the service this office provides. I’ve been allowing this company to do my taxes for over 3 years now. The entire staff is a informative and friendly. Willing to answer any questions I had. Will recommend to everyone

Professional Accounting is the best tax place. The customer service is awesome and fast.
Recommend them to the fullest

Very nice and professional people,I will definitely work with them again.

Smart and lovely team , BEST customer service and taxes are always on point 👍🏼.

2nd time using them and they are very good. We recommend them for sure

Look only for Lena for your questions and a guy name Richard best professional there.

Love this place, I would not go anywhere else.

No flaws no gimmicks

Best tax services!

Always great

We scheduled an appointment with Lena and had to wait three hours in the lobby (6:30-9:30pm). This was a huge inconvenience, but we remained patient and refrained from bringing it to the attention of the staff. By the time our wait was over, Lena tried to avoid speaking to us by having her staff collect our documents and proceeded with filing our taxes without any interaction. This, of course, led to some errors and confusion with our filing because there was zero communication. I'm highly tech-savvy, so if I didn't need the one-on-one interaction with an account (to ask questions), I could have effortlessly filed my taxes through TurboTax.

I wasn't going to leave this negative review until I realized she charged an additional $20 for our service because she had to spend 15 minutes of her time speaking to her clients. This charge does not exist with any other accountant that I've done business with. I brought this charge up to Lena's sister, and her sister explained that she has been working with Lena for years and still doesn't understand how Lena does her pricing. If you decide to file your taxes here, make sure you only get charged $89 if you're an independent with no dependents and $139 if you're an independent with one dependent. They WILL try to charge you more even if you're patient and nice to them.

Lena does come off as a sweet person on the surface, but this is extremely unprofessional behavior and a very shady business practice. I will not be filing my taxes here ever again, and I do not recommend her to anyone. I'm sorry, Lena, but I have to be completely honest here. I hope you enjoy the extra $20.

I was referred here by my boyfriend & his family. From beginning to end my experience left me disappointed. To start with, while sitting down with the owner to start the filing process my boyfriend & I both advised her that we were interested in the refund advance, as we were experiencing an emergency situation. She gave us the details of how the loan works, but never actually processed either of ours. In their defense, they said that we didn't check off the box for the advance on the paperwork they gave us when walking in. To which I say, if I am new to your office & am unaware of your business practices, why would I check a box when I'm not clear on how the service works? I spoke to the owner again concerning this matter a couple of days later. I told her that I thought her business was shady because, as a paying customer, her office did not do well in ensuring that my boyfriend & I completely understood their procedures. She became defensive & somewhat emotional, rather than assist in coming up with a solution, which is what any reputable, customer-oriented business would do. That same day she stated that she would put my boyfriend's loan through...needless to say, he never received it. I've never filed my taxes with a company & left wishing that I hadn't. You can surely bet that I will NOT be bringing them my business EVER again. & I'll be sure to spread the word concerning my negative experience. This company apparently doesn't have an effective communication system in place & the owner (after 19 years) seemingly still has not learned to differentiate between business & personal. If you're looking to file your taxes & don't mind being left in the dark & lied to...this is the perfect office to visit! Hope this helps....