Meineke Car Care Center

Richard's performance was truly exceptional. I am deeply grateful for the outstanding service and expertise he provided. The reason I am a loyal customer of this particular store is their consistent excellence in treating me with utmost respect and patience. Richard's exceptional performance only reinforces my trust in this establishment.

I really appreciate the customer service.I received early this morning just to get an oil change.I would recommend this shop to my friends and family.You're people.There are very knowledgeable and they're very thorough in their inspection.Thanks again.

I was able to get a same day appointment and even earlier than expected . Antoine was very friendly and prompt getting me checked in for service . The tech took care of the issues and I’m very pleased with the service received at this location .

I also like the fact that they provided pics and information about other tech findings. That truly builds confidence as you know that they are not just trying to over-sell product and services you don’t need , instead they show you the issues for you to make the best decision on how to go about it . I felt no pressure and the entire experience was a great one .

Will recommend this meneike location in forest park to friends and family .

Oh my stars! Great service, super quick and efficient, very communicative. 10/10 would highly recommend! Antoine was amazing and very helpful as well as informative the entire process from the initial start to the very end. Couldn’t have asked for a better experience!

Their service is above and beyond my expectations! I had the pleasure of dealing with Meineke recently and was blown away by their customer service. Not only were they efficient and professional, but they also showed genuine empathy towards my concerns. I was 30 minutes late to my 3 pm appointment and couldn't reschedule for the next day (d/t I'm from out of town). They were able to squeeze me in still. It's rare to find such dedication to customer satisfaction these days! Meineke exceeded all my expectations. Thank you for making me feel valued as a customer!

I had a great experience with them! I didn’t wait long for my oil change. They examined my car and provided me an overview in person and a summary was sent to me as well. I will be coming back. I found them on Groupon, but they have great prices as well! Thank you.

In gave them 5 stars because the customer service is excellent and they are very informative and make sure you understand what’s going on with your vehicle. The manager Antoine was super nice

I went in to get my brakes checked and had an amazing experience with the stores manager. I didn’t need brakes or rotors but did find out I needed a brake flush. Also although I’d had an oil change a month ago they advised my oil was over a quart low which I wouldn’t have known as I’d recently had it changed at pep boys on Buford hwy. Many thanks to the staff for all of the assistance

Made an appointment for an oil change. Clerk was thorough and transparent about the services and pricing, and allowed me to add a tire rotation as well. Car was finished quickly. Will definitely return.

Antwon was amazing! He fit us in same day due to a cancellation and was flexible and thorough in helping understand the next steps with bringing our vehicle in. This man is a gem and hopefully can become a GM at the store. Definitely coming here for any repair needs as long as he is there! Just fyi…If you have a Carmax extended warranty they work with the finance company.

Good service. I think the guys here are a bit more honest than the guys at the Austel location. My only issue was that there's no one staffed to answer calls. I believe this location is purely operated by mechanics and that's fine but I found myself calling and calling. I'm sure these guys get very busy so they need someone on hand to readily answer and expedite calls during operating hours.

Antwan was a excellent professional. I was at the location way longer than I expected. It wasn't the fault of Meineke. Their part provider was delaying my VW filter. Antwan and the bay employee kept calling and actually went to pick up the part themselves. They kept me informed. I was pleased with the professionalism and service.

Person up front was very helpful and recommended me the services I need to get done ASAP. I’ve been coming her for a few years now and I just love how they make an inspection on my vehicle and gives me a list of things I need to take care of and it really shows that they care for their customers.

Had a great experience. The staff was going through their own backend hiccup and still got the job done for me . They were very kind and professional.

I wish I got the name of the guy behind the desk.. him and his partner Marco did an amazing job !

Service : Full Synthetic Oil Change

Excellent experience they worked with me on getting a good time to come and get my oil change done. They made sure I got in and out in a timely manner and would revisit again

I appreciate Antoine for properly communicating with me via phne regarding my 2012 Chevy Malibu due to work & a relative bringing car in. I am thankful he took time to go above and beyond on my behalf with me following up with him. Excellent customer service as well as listening to understand and not respond. Thank you 🙏🏾 Antoine your more than appreciated.

01/05/2024
This was my first time ever visiting a Meineke. I must say the service I received today at the Jonesboro Rd. location was top-notch. I will definitely recommend this location in the future.
Thanks for the professional service.

I had an appointment Saturday at 2pm for an oil change . I was in my car by 2:37pm ! I love a quick car maintenance appointment, especially as a woman lol . I also paid about $65 which is the cheapest I’ve gotten an oil change for in the past 3-4 yrs . They also were knowledgeable about my air filters & gave me an inspection on my car . Definitely a repeat customer.

These guys were awesome!! Called on my way to verify they had time to do an oil change and Anton got me right in and taken care of.. told me everything I should have done, but didn’t press me to get it done… not annoying me by pressing me to do things I wasn’t ready to do and getting what I needed/wanted done to the point is five star service to me..

Friendly service, offer options and promotions if needed. Great service! Definitely check them out for your car services. It takes patience but it's worth it.