SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point

Great experience in a very distressing time! Heather and her team were there every day- from early to late. They explained the process with cleaning up after our kitchen fire. They kept me up to date on the progress and made sure I knew what was being thrown away or salvaged! I give them an A++. Casey and Criffie were professional and very congenial, Always joking and laughing to ease the stress. My things are all clean and packed and ready for the rehab . I barely had to lift a hand. Thanks Heather snd team you will never know how much you are appreciated. One last note they befriended my lab and made sure she was loved on during our absence. I highly recommend Serve Pro and their crew. They can handle the job and get you back in your houses asap!!!

Servpro really came through for me, I called and the next day they were at my home, bright and early. I had the pleasure of meeting Kelsey and Heather, the dynamic duo, were so professional and very knowledgeable about the whole process. Their work were exceptional….👍🏽👍🏽

Servpro employees Kelsey and Heather went above and beyond to help our family! They were so helpful and professional but so genuine all at the same time. They made us feel well taken care of at a vulnerable time.

I cannot say enough in one review to thank our friends from serve pro! When you have an unexpected damaging event in your home, stress seems to drive every thought. Serve pro helped quickly calm my stressful day! They immediately came to the rescue! When they called to say they were coming (which was incredibly fast) Heather’s voice was calming and encouraging! I felt immediately that I was speaking to someone who was looking forward to coming to help my family! They went above and beyond to salvage everything that they could in our home. They educated us along the way, explained every detail and every step. They were diligent with EVERY effort, and truly made us feel like they cared about our home, and our family!
Heather even helped us off the clock when we were having issues and questions about maintaining power to the equipment used to help dry our floors. It is RARE to find companies and people like this who are willing to go the extra mile to make sure that customers feel more like family! They will never know how much my family appreciates them! The friendly faces that came to our rescue immediately are: Heather, Kelsey, Ms Criffie, Jason, Robert and Bishop. If I have left anyone off please forgive me, because I appreciate each and everyone of you! We are glad things are better in our home but we will miss seeing their friendly faces coming by! Thank you SO much for taking great care of our home and family! God Bless each one of you!

Serve pro was amazing ! Heather, Criffie & Jason were efficient, kind, friendly, knowledgeable & professional. Heather and the crew was available whenever we needed them and made us feel so at ease and confident that our house was in good hands. Through the snow and sleet they made sure the equipment was set up as quickly as possible and checked in frequently to get it dry and cleaned up. The crew got all the wet insulation out, as well as got the sheetrock dried and cut out quickly in the ceiling and wall.

We are so thankful for them and appreciate all their hard work.

I recommend this place to anyone. Hugh Foster was very knowledgeable and professional. I was having trouble with my homeowners insurance paying for my claim and low balling my estimate. Hugh knew exactly how to handle the issue and document it correctly. Its never any fun dealing with insurance or home repair issues but Hugh made this process go smoothly and the insurance company sent me the money i needed for repairs the next week.

If you have an issue, PLEASE call this crew!! Heather, Robert, Bishop and Kelsey were A1! We could not have asked for a better crew or company to help us at this challenging time!! Every need and concern was catered to!! Explanations were given without us even having to ask! The equipment they bought in and the friendly faces that were shown got us in a spot to where we can finally get a contractor out to finish what the water leak started!! Thank you crew and Servpro of Tupelo for going out of your way!!

My experience with Servpro was great. This is second time I have used your services. The roof replacement and this water damage. Good professional people from the ladies in office until work was finished. 5 stars good work. JT was a pleasure to work with discussing the work to getting it done.

We brought in ServPro to clean after some remodeling and we are very impressed with the results! Heather, Ms. Criffie, Bella, and Casey were all so polite and professional! They did an excellent job! Thank you!

My water heater busted. Water flooded house for an untold amount of time. Once I called Serv Pro, they were at my house in less than 2hrs. They immediately began removing flooring, and installing fans to dry affected areas to prevent further damage. They are continuing to walk me through the reconstruction process. I can not say enough good things about Heather, Devin, Vincent, Jason, Kelsey, Criffie, and Casey. I hope I never have to deal with them again, lol, but if I have another emergency, Serv Pro of Tupelo will be THE FIRST call I make.

Heather, Robert and Bishop as well as the remaining crew were very efficient, and courteous. They worked hard and effectively to get water damaged area’s cleaned up. Debris removal was an added bonus.
I would recommend this team of experts to anyone who finds themselves in any disastrous situations. It can be overwhelming. So thankful they were here to calm the storm of stress.

Outstanding service! Heather kept us well informed throughout the entire job every step of the way. Robert and the crew took extra care to save as much as possible from our water damage. I would definitely re-hire them and they have made several new lifetime customers. Can’t say enough good!

Everyone did a wonderful job on the clean up. Anthony and Bishop made sure all my belongings were boxed up and moved to the new location. Heather stayed in touch, answered my questions and made the transition as smooth she could.

Amazing crew! Heather and Anthony were phenomenal! Heather is so kind, friendly, professional, and very knowledgeable. She was available whenever we needed her and made me feel so at ease. Anthony is a genius with the equipment and set up. His work is truly top notch. He came out repeatedly to check on the progress and rearrange to make it the most effective and give us the best possible outcome. This crew saved us from having to pull up flooring and tear out parts of the ceiling in multiple rooms. I am so thankful for them and very much appreciate their hard work and dedication!

We brought in ServPro to clean up after a remodel and they did fantastic work! Heather, Ms. Criffie,Bella and Casey were all wonderful! Thank you!

Shoutout to Anthony, Bella, Herbert and Casey for their courteous and helpful work. To Todd who came out first and explained the process and answered questions and to Shelly and ladies that helped me over the call to Serve pro.

ServePro (on-site personnel, Heather) were very helpful when we had some unexpected issues arise from an ice storm. I appreciated their attention to detail and frequent communication while on-site!

Everyone was very kind and thorough. They checked on us every day until the job was finished, and were available after the fact for anything we needed. Heather and her team made sure we had everything we needed. Couldn’t have asked for a smoother experience.

ServPro did an amazing job shampooing my carpets! Hugh and Darrell had excellent customer service! And Dana made the appointment process super easy and accommodating!

Heather, Kelsey, Casey, Devin, Anthony, Bishop, Robert, Jason, Darion, and Vincent all worked in our building and were easy to work with in helping us get the water damage under control.