Big Lots

Very nice inside somewhat Cuttery but much bigger and more new items

Lisa in Furniture is very nice and helpful. She went above and beyond to help us find what we needed, even checked other stores & all with a smile.

I had the best experience at this Big Lots today. I ordered outdoor furniture online for pick up. It was ready when promised and the whole process was quick and easy and everyone was so helpful and friendly. Will gladly shop at this location again.

We had an amazing experience today at Big Lots. Lisa in the furniture department and all the store associates were extremely professional. The customer service was exceptional and Lisa went above and beyond to make our experience in Big Lots a memorable one. Thank You to all the staff and I will definitely return to this location.

Nancy, a manager was very helpful to me last week as I tried to figure out what rewards I had at Big Lots with a phone that wasn’t working well!! She was patient & I appreciated her help!!
Thanks Nancy!! Another happy Big Lots customer!!!

I love the sales associate Lisa! She was extremely helpful! Very informative and even helped me with all my furniture needs! Super patient as I was in there 3 hours lol 😆 great experience will be back!!

When the desired item wasn't in stock, the clerk called another branch that was 6 miles away. She determined that there was an identical unit there. They held it for us, and we were treated quickly and efficiently upon arriving. The transaction was made, and we were on our way in short order. A very good buying experience.

We were helped by the kindest associate! I wish I had gotten her name. My daughter and I were trying to find the most reasonable twin mattress for our 3 year old her first "big girl bed". My daughter asked her on the floor, and she found the perfect one, and even loaded it in the car! Store 130 assoc. 6101(?). She was awesome+

Purchased a Broyhill reclining sofa & love seat .... I had an issue with the love seat... the left seat back was loose and had a wobble to it.. I contacted the store and spoke with an associate ....which I wish I could remember her name ... she helped me without hesitation and I had a replacement love seat the very next day. The great thing is I checked furniture stores in my area and the wait due to COVID was 4 weeks to 4 months out. I highly recommend this store.. and the associates I have dealt with are amazing 😀

I love Big Lots, they always have great things at super low prices. They are always getting new stock in so they have great choices. It's fun to go in here and browse. I can always find something I need or want.

Always an adventure, you never know what kind of gem you will find at big lots

It's a fun store. Lots of things to choose from. Nice people work there. The furniture department is great. The woman and young man who work there are very helpful and so nice!! The store is bright and clean. It's a favorite of mine now.

Big lots has strong vibes of kmart before closing, trying to figure out what it is, dollar tree model? But with more space and pushing cheap couches? It's fun to walk around but something feels very different than big lots of five years ago

I can't get out of this store without many bags...lol even just going in for one or two items I end up with a cart full. They have great deals and the store is clean and organized. Thursdays everyone gets 20% off? Say Yay!!!

I was given superior customer service! I was also spoken to twice on the salesfloor, a gentlemen even gave me his name (Fred I think) in case I needed assistance. I left happy! A Thank you to big lots employees for all that you do!

Greg is an awesome cashier! He is very friendly without being too pushy! Had to update review from 4 stars to 5!

Excellent.... above and beyond customer service at this location. When shopping on Saturday, July 12th, I mistakenly left part of my purchase on the bagging carousel. I called the store and spoke with Nancy letting her know of my problem and that I lived 45 minutes from her store. She contacted the store in Shallotte, closer to my home, so I could pick it up there. I picked it up in Shallotte this morning with no issues. Thank you for great customer service!

Good selection and good prices

Lots of wonderful gift ideas for the holidays coming up. And they have amazing prices. I love always loved this store

Oh they stepped up big time on this BIG LOTS. Can I say that it was clean, clean, clean and Uber organized there.