Castle Megastore - Kennewick, WA

These people are good. I had a good service within them. They helped me what I needed and you know they gave me good service. So if you wanna go find something special for you or you know for your man go there they will help you out instead because they help me out

Every time I come to the castle the employee greets me and immediately asks if she can assist me with anything and right away she recommends the most awesome products that I end up buying them!! 😜 If it wasn't for the employee I would not know what to try and experience the most amazing time with my husband!!!! A big shout out to the beautiful employee that helped me once again and satisfied me with my needs.

I am always please with how friendly and informative the staff is. Andy was quite helpful in showing me a few of the different products. As you know, talking about some of your products can be uncomfortable… Especially with a stranger. However, the staff at the Kennewick Castle is always eager to help. I always look forward to shopping, and always know that the staff, whoever it may be, will be courteous, kind, and answer any questions, no matter how embarrassing or awkward they may be.
Many thanks for all your support. You guys rock!

Helpful friendly staff. Clean environment and well organized inventory. My shopping experience was great. Thank you.

Came in looking for a C-Ring but wasn't really sure which one to go with. Not sure the associates name but helped point me to one that not only stimulates me but my partner as well. Also helped with finding some lube.

I always enjoy going here. The workers are very educated with the products and inform you in what is best for your needs they’re very friendly and it’s a judge free zone.

This place is great. Great knowledge and friendly service. Willing to answer any and all questions. I’ll be shopping there more often.

Quite possibly one of the best sex shops I’ve gone to. Everyone is super nice and helpful and know what they are talking about. It’s also clean and they have a good selection to choose from.

Very friendly, helpful and knowledgeable staff.
Had a payment issue and they were very understanding
and helpful and even though the store had closed, they made
sure that I was taken care of. :)

Everyone is very nice and professional. They make it very easy to ask questions if you have any about all the products. That’s a great thing because it’s not always easy to do. Thank you!

The cashier was really nice and helpful I had a great time talking to her she didn’t make me feel bad and she did t follow me around like I was doing something wrong she was really nice and respectful.

so the employees are the most super helpful!! even if you're the shy type, have no fear because the employees are there for you!! you got questions??? well they have all the answers!!

Very impressed with customer service from the staff, ready to offer genuine recommendations on selections, very friendly and knowledgeable, with the option to showcase demo items for customer to inspect before purchasing. I was very pleased with my purchase. The atmosphere inside is judgement-free and welcoming. Thank you for giving a warm and friendly experience!! I appreciate the staff for their ability to not only just sell, but to also make the customer feel more appreciated than just “another sale”! Thank you to all the staff at Castle!!!

Had some questions about massage oils, the clerk was very knowledgeable and was able to point me in the right direction with no problems. Very very satisfied thank you.

The Redheaded lady who helped me Was super sweet and not too bad on eyes either. Didn’t feel pushy about me buying some stuff just showed me what they had. She took the awkwardness right out of everything. I’ll be back.

Plenty of inventory and a very helpful staff. They helped me select a product I needed with the limited information I could provide. Very clean shopping environment. Even the demo table was set up well and easy to browse.

Great store with great employees if you need to know ANYTHING they do a great job helping.

Very nice staff. Helpful in selecting item and suggestions on other accessories to complete sale

Staff are really knowledgeable with what I was inquiring about and the store has quite the variety of products.

The employee was very kind and friendly she helped me find what I was looking for and went an extra step by offering options!