Bank of America (with Drive-thru services)

As an international visitor Booked an appointment and came Ruth and Amanda were really nice they helped with all the work just literally impressed by the services and support needs to be provided was done by them literally the best experience so far

Compared to the other BofA West Ashley branches, this location on Sam Rittenberg Blvd, is the most helpful and efficient location for conducting bank teller transactions.

It is worth travelling to this location.

The second best West Ashley location is the BofA on Savannah Hwy, in the Harris Teeter complex that is by the Avondale neighborhood of West Ashley.

I don’t understand why all the negative reviews. I had a great experience. Lee was very helpful and got everything we needed taken care of quickly

A-Sha Gilchrist was amazing! Super friendly, helpful, and very welcoming! Top notch customer service. 10/10 would recommend seeing her to get the help you need.

Good customer service

Si hubieran màs estrellas se las darìa, el personal aquì es una maravilla, todos atentos y amables, gracias Lilian por ayudarme el dìa de hoy, agradecida.

Ecelent

They were not able to help me with what I needed after I rushed to get there before closing. They did inform me of how to resolve my issue by phone and my immediate problem was handled.

Will not print a courtesy check to transfer my money. Gave me expensive options or using an app. Sorry that I don't trust an app to send big money via my cell phone. Just a long, negative experience

This is ridiculous the line for the drive up services closely resembles a red light at a busy intersection

I arrived today at 12:20pm for some services regarding my accounts. The hours posted online(google) and the hours posted on their entry door that is taped outward facing is inaccurate, not up to date, and just misleading. The signage on their entry door indicates hours have been reduced from June 16 2021. The hours for the lobby this Friday August 6 2021 would have been 9am to 4pm. The lobby's doors were locked and lights were off when glancing inside thru the glass. Many fellow customers continued to arrive at the parking lot and were met with a disappointing reality that this location is closed/temporarily closed/reduced hours/closed down, I don't know which of these are the actual state of this branch.

The bank cashed a chek for me less 8$.that is their fee for a non account holder.i at no time was informed of said fee. If I was given the choice I would have taken it to my personal bank. I said something to a manager of sorts on the way out. I was gladly informed that I can open an account..
This is my problem. Like a programmed sheep this manager regurgitated a corporate policy with a smile.(i cant bank with a company that is this petty)does he not realize that non account holders for what ever reason are being taken advantage of considering their customers write checks on their accounts. If I had a check to cash for 8$ I would leave with nothing. And they would say have a good day! Crazy huh.. it is profiteering at its finest.

We went there today for an “appointment” to open another savings account. We arrived early and then proceeded to wait 15 minutes past our appointment time not even to be recognized for being there. We saw all empty offices and a single staff in the office helping some people. They need to hire more staff for not double book appointments. We sat there with 2 kids under 2 and eventually just got fed up and left. Our next appointment will be to close all Bank of America accounts and transfer to our main bank, truist.