Mattress Firm West Ashley Super Center

Had a great experience with Ryan! We went the first time and he showed us around the store. His understanding of the different brands and patience really stood out. We came back a week later to make purchase and timed it so that we’d see him. He was super nice and we feel confident that we will love our mattress because of him :)

Purchasing a mattress is a daunting task and why I waited so long to even go and look! If I had known then what I know now, I would never have waited!!! To be greeted with a smile which happen to be on both Jovan and Ryan’s faces and to feel as if I could take my time was what ALL customers want!!!! They were up and ready to show me around giving me many options to choose from. I felt ZERO pressure to make a purchase and what I was shown was what was in my budget. I immediately knew that they wanted the very best for me and knew how important this decision was. They listened and understood and not only did I make a purchase I love, but plan on more future purchases!!! Thank you for having them as part of the Mattress Firm team!!! Their wonderful customer service is what brings customers back! Ashley

Ryan made the experience meaningful because he took the time to show me what i needed to know in order to make a decision. I didn't make a purchase that day but I left there knowing that I was going to buy a mattress from Matress Firm and from Ryan. I called today to speak to Ryan and to go into the store for the purchase. I spoke with David who told me that Ryan was off. Ryan had helped me so much, that I knew exactly what I wanted. I was able to give David the information and he completed the purchase over the phone and the sale went to Ryan. What a class Act! These guys are phenomenal! I'm looking forward to my next purchase! Thank you Ryan and David!

I first stopped at the Orleans Rd Location where Bryce was incredibly helpful in finding the pillow I was looking for and a store I could try it out at.

I then went to the Savannah Highway location where David was incredible helpful. He helped find a bed like the one I have at home so I could properly test the pillow. He also explained the differences in the models they had and what would be best for my sleep style.

To top it all off, I found a sale on the pillow after I purchased it and David was incredibly helpful and kind in doing a price adjustment for me! Thank you both for your time helping me today, David and Bryce, you guys rock!

Very pleased with our mattress, the prices and the service! David was knowledgeable and professional. He knew when to offer insight, and when to give us some space to try out a bunch of different beds on our own and discuss as a family. Awesome selection, and quick/affordable delivery options. A+ experience all around!

My experience was great!!! The salesman took the time to show me different types of mattresses , pointing out the pros and cons of each one. My choice was very easy to make. For the quality , it was worth the little bit extra. I'm glad I bought my mattress in person instead of online. Thank you to David , the salesman.

I went in knowing pretty much what I wanted. The salesman showed a couple of possible selections to me. He was very professional and helpful in making my final decision. The item was on sale and delivery will be free. I also have 120 days to make sure I’m happy with my purchase. Can’t beat that! Thanks Greg and Mattress Firm!

David was informative and helpful. We had an idea of what we wanted & price point to stay within- we ended up staying at our price point yet greatly improved the mattress quality. We felt provided with the opportunity to make the right choice without any pressure. We would have David help us again in the future.

Customer Service was amazing! They weren’t pushy … showed me options that were perfect for my lower back pain and comfortable! The adjustable base was THE GAME CHANGER! Allowed me time to keep trying the mattresses to make sure I was satisfied with my decision!

Outstanding personalized service by Jovan. Approaches mattress selection from not only a comfort point of view but a health point of view as well. Real breath of fresh air……

Flawless and effortless. Told Ryan what we were looking for and his first pick was the one we ended up purchasing! He was a pleasure to work with and very knowledgeable. We were in and out with all questions answered and scheduled delivery in less than 20 minutes! Highly recommend Ryan and Mattress Firm!

Ryan provided excellent service. He was polite & knowledgeable. He knew exactly which direction to point me in after answering a few questions. The whole process was enjoyable & I left feeling confident in my decision!

Great showroom with knowledgeable sales people. We were totally satisfied with the experience! Look forward to our first night’s sleep on our new mattresses. Highly recommend this store

This was our second visit and we were there to make our final choices. David was very helpful and was sensitive to when to help and when to leave us to our testing the beds and discussing the options. Once we were ready he handled the final transaction efficiently with quick responses to our questions - a friendly and professional approach.

Jovan was very helpful and very knowledgeable about the kind of mattress I would benefit from based off of my sleeping position. He took his time and was very patient with me while I tested out several of his suggestions in my price range. The buying process was quick and I can’t wait for my new mattress to be delivered.
Ask for him the next time you go to get a mattress.

Great customer service. Personel very knowledgeable. We didn't feel rushed. We had great conversation with our sales rep. Would definitely choose Mattress Firm in the future.

Ryan was very knowledgeable, helpful & patient! We are excited that our new mattress & adjustable frame will be delivered in 2 days! Went with the Tempur-Pedic Breeze Hybrid as online reviews & instore tests suggest this best meets our needs!

Had a great experience with Gregory today. He quickly looked up our past buying history, found us a new mattress, and got us in and out in 30 minutes without any overselling or anything. Salesmanship at its best

Ryan and Gregory were both friendly, accommodating, and knowledgeable. The store itself has more choices than any other mattress store in our area. Very pleased with my experience.

They were really helpful and didn’t rush me while I tried out new pillows. They also gave me plenty of space to try them out. Which definitely made this experience 100% better as an introvert.